Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
Sort by |
Showing 91-100 of 1,427 reviews
Aug 31, 2022
C Canning
5 out of 5 stars review

Verified Purchase

LG Washer & Dryer one of our best recent purchase!

[This review was collected as part of a promotion.] Our other non-LG washer & dryer finally wore out. We are very pleased with our new LG washer & dryer as the have more useful washing or drying options, take up less space and make very noise while in use!

Review from lg.com
Helpful?47J70BAQASXP15590868143
Apr 22, 2023
Jmajane
1 out of 5 stars review

Verified Purchase

Improper installation

[This review was collected as part of a promotion.] I brought this dryer a month ago (Feb 24) being excited to have a new dryer (not 20+ years old) with so many new features. With a new dryer comes new sounds/smells. Well on May 8th the dryer blew up due to improper installation. Currently I have been without a replacement or a date to when I will receive a replacement. This has given me a very poor experience as I haven’t been able to test all the new features this dryer offers. This cause my entire house to lose power by tripping the main 200amp breaker and almost setting the wall on fire. If it can’t be installed correctly can’t say I recommend the product.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Social Media

Thank you for taking the time to communicate with us about your experience with your LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. We hope that everyone is okay. We're sorry to hear this happened and we would love to prioritize you. We would like to take the initiative and look further into this. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, including #VOC, your contact information, and your product's model number, or you can reach us at our customer service line at (800) 243-0000 and see what we can do to assist you. Thanks. ^Danee

Apr 19, 2021
MN Bigdog
4 out of 5 stars review

Verified Purchase

Second one working

[This review was collected as part of a promotion.] Bought this based on consumer reports and dealer/repair reports. First one would not fire up gas. Check lines for gas, ran checks and got NO GAS code. Dealer was going to repair under warranty but I told them I paid for a new dryer not a refurbished one. Took some talking to get them to replace the unit with a new one but all is good. Still a pain to get connected to ThinQ but once it connects it is great.. Like to be told when cycle is done. So far no problems, and time will tell. Took off one star because had to go thru two units to get one that worked.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Aug 19, 2022
Jim B94
4 out of 5 stars review

Verified Purchase

For the most part… fantastic

[This review was collected as part of a promotion.] While the machine itself is absolutely fantastic, I can’t get it to connect to the App. I called the store I bought it from, they told me to contact LG. LG said to contact my cable company. My cable company told me to contact LG

Review from lg.com
Helpful?47J70BAQASXP15590868143
Apr 11, 2022
Wings of NYC
4 out of 5 stars review

Verified Purchase

My LG DLXE4001W

[This review was collected as part of a promotion.] I bought this about 1 month now. Perfect fit to replace out, broken dryer. I based purchase on LG’s high customer reliability reviews on the LG app and on Consumer Reports ratings and then on the number of features versus price. So far, my loads come out dry with all the default and/or customized settings for high temperature and more dry time. Love the quiet low sound as it dries.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jul 6, 2023
MSciame
5 out of 5 stars review

Verified Purchase

Love this dryer!!

I bought this dryer and the matching LG WM4000HWA washer a couple of months ago and I've been very pleased with their performance. I upgraded from the previous LG models and find that this dryer dries clothes much faster and produces fewer wrinkles even if you forget to unload right away. For items that are very susceptible to wrinkles, I love the Steam Fresh function for touch ups. The clothes come out dry and smooth. The only problem I've had was snagging of small items in the vent openings around the lint trap. This didn't happen often but I called LG and they sent me a new lint trap that has resolved the issue thus far. Another nice feature is the LG app that sends a message to your phone when your clothes are done washing and drying. I'm very happy with both the washer and the dryer.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Apr 26, 2023
This dryer can do Anythin
4 out of 5 stars review

Verified Purchase

More features than you’ll ever need

Got this dryer as a replacement for one that came in the house when we bought it. There are SO Many features-something for every need & situation. We’ve only really used the normal programmed settings, but you can tailor & customize to your hearts content. It’s only been a month, but so far happy with our choice.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 16, 2021
kww4u
5 out of 5 stars review

Verified Purchase

Perfect Highly Functional Dyer

[This review was collected as part of a promotion.] We have had our new dryer for appoxiamatly a month. We replaced a Maytag Dryer. Although, we purchased this as a pair with the washer and where not dissatisfied with our Maytag, I am quite please at the ease of use and the features of this product. The various programmed dry cycles allow clothes that I previously had to remove during drying to prevent shrinkage, can now be left and entire cycle. I am particularly fond of the steamed processing cycles. I never need to iron!

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jan 4, 2023
LPBRIGGS
5 out of 5 stars review

Verified Purchase

AWESOME DRYER

[This review was collected as part of a promotion.] We just purchased this dryer on December 23rd. After reading the instructions, it was refreshing to know that the app assists users with the product. My favorite tool is the notification on the app that lets you know when your drying session has completed as well as letting you know that the vent needs to be cleaned.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, there. Thank you for sharing your experience with your new LG Dryer (DLEX4000B) model. It’s wonderful to hear that the ThinQ app tools are already adding value for you. This unit is designed to keep you informed and in control, and those app notifications—like cycle‑completion alerts and vent‑cleaning reminders—are excellent for maintaining performance and making laundry more convenient day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Mar 13, 2024
Juliet120
3 out of 5 stars review

Verified Purchase

Seems to work as expected.

Still new to us but we use it almost daily. As I wrote before, the Wi-Fi feature seems more gimmicky than practical. I am also finding it difficult to input changes that I want. Have to go back and study the manual. Not finding it terribly user friendly so far but that may be just me.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hi there, we're glad to hear how much you love your LG appliance when it cooperates with you. We get it. Let's put our heads together and get you a resolution for this matter. Please reach out to us with the details serial/model and phone number so that we can look further into resolving this for you. In the meantime, take a look at the link to find some useful tips from the owner's manual http://spr.ly/6420kSfqK. ~Tanisha