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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 91-100 of 1,432 reviews
Aug 20, 2023
LT delivery
1 out of 5 stars review

Verified Purchase

Delivery issues

[This review was collected as part of a promotion.] We originally ordered this item on July 26, 2023. After having received a multitude of damaged pieces, we finally returned all of our order. This included a washer, dryer and two pedestals. We had a dented washer and five pedestals. We are not happy, but we just placed a new order today for the same items, but in graphite black instead of the white that we originally ordered.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from Customer Care

Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again.We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha

Apr 25, 2021
SandraB
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Overall like washer and dryer but the choices on selecting the different features are so small and not clear that I have to keep a flashlight near the washer and dryer to see them. Also, did you hire someone to specifically drive buyers crazy with the complicated owner's manual

Review from lg.com
Helpful?47J70BAQASXP15590868143
Feb 22, 2024
Toni7544
5 out of 5 stars review

Verified Purchase

Clothes Cleaner

So far, I love my new washer. I've only used it for four months so I don't know about reliability yet. Our clothes are cleaner than with the old agitator washer. It has many options for washing the clothes, so it's taken a little while to figure out which option for each of our type of clothes. Once figured out, it's so convenient and easy. I really like the Allergiene mode, I use it for our sheets.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Oct 3, 2021
Lily1017
5 out of 5 stars review

Verified Purchase

LG Delivers Superior Products

[This review was collected as part of a promotion.] I needed to replace my dead dryer during the pandemic and I had the choice of buying a less desirable dryer and take delivery within a week, or wait 3 months for the LG steam dryer. I ended up purchasing the steam dryer and I am happy that I waited.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Aug 14, 2022
AgWin93
5 out of 5 stars review

Verified Purchase

AgWin93

[This review was collected as part of a promotion.] I needed to replace my dryer, and I heard that LG had good products. I bought this LG dryer, and I am thoroughly impressed with this product! It is awesome, and I highly recommend that anyone that needs a dryer should by this one

Review from lg.com
Helpful?47J70BAQASXP15590868143
Sep 20, 2021
JKorth
5 out of 5 stars review

Verified Purchase

Extremely efficient

[This review was collected as part of a promotion.] I am completely satisfied with the performance I have experienced so far. I particularly enjoy the dryness sensor that saves operating costs. I have used the steam feature a few times and it really works well.

Review from lg.com
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Dec 9, 2023
Still Learning
4 out of 5 stars review

Verified Purchase

Excellent results; long learning curve

[This review was collected as part of a promotion.] It is taking some time getting used to this dryer because of the wetness sensor turning off the dryer before the clothes are dry. It appears you really need to isolate the denser fabric clothing from the less dense or the machine will shut off pre-maturely. This is quite frustrating. However when the clothes are dry, they really come out with a lot less wrinkles. SO after we get used to how it operates it most likely will be the best dryer we have ever owned.

Review from lg.com
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Apr 23, 2023
Conrad75
5 out of 5 stars review

Verified Purchase

Very happy with LG.

Our old washer 'gave it up' and after some research we found this LG to be the brand we wanted to replace our old W/D with. Although the dryer was still functioning, it didn't make any sense to not replace it since they were both over 13 years old. Got both units and they do a great job. Very happy with LG.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Social Media

It makes our day to hear that we were able to provide you a 5-star experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence, model DLGX4001W. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction and your review reaffirms the hard work we put in every day. We look forward to to serving you always and thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Feb 27, 2022
JimO3
4 out of 5 stars review

Verified Purchase

Nice dryer, poor wifi connection setup

[This review was collected as part of a promotion.] Nice dryer with lots of features. My only issue is the wifi setup. The dryer does not support 5Ghz networks - only 2.4ghz. If you have a multiband router, you can make it work but it’s tricky and requires another device.

Review from lg.com
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Nov 5, 2023
Sunshine1920
5 out of 5 stars review

Verified Purchase

Show me those Peary Whitez

[This review was collected as part of a promotion.] This is my second LG washer. I had my first one for 15 years and it was still running perfectly with its matching dryer when we moved and left them with the house. This LG washer is awesome. I love that I can delay start and hit a button from my phone to change the settings. My laundry is coming whiter with the bright whites setting, I love the quick wash setting. The only complaint is, don’t set anything on top of it. The shine finish is super delicate, we have the dark grey, and it has scratches now from setting some laundry on it within the first week. Other than that it works great, functions perfectly and the WiFi it pretty cool.

Review from lg.com
Helpful?47J70BAQASXP15590868143