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Customer reviews for Member's Mark Pro Series Charcoal Grill with Gas Assist for
Member's Mark Pro Series Charcoal Grill with Gas Assist
4.3 out of 5 stars
stars
167 ratings94 reviews
  1. 5 stars62% (104)
  2. 4 stars20% (33)
  3. 3 stars8% (13)
  4. 2 stars4% (7)
  5. 1 star6% (10)

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Showing 41-50 of 94 reviews
Mar 17, 2026
JimmyB
3 out of 5 stars
3 out of 5 stars review

Looks good but flawed.

Ok after about 2 yrs, the grill has held up. My issues are thus. Either you have to drill holes in the side of the lid facing the table top or you have to leave the lid cracked open with the grate tool to get enough airflow so your charcoal does not go out. This thing has bad airflow. The Gas assist is hit an miss. Does not work well at all, So I do not use that function. A good Chimney does the trick. Overall I am happy with it. But it has an airflow design flaw. The material used to make the grill is solid and heavy duty enough to last a long time.

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Oct 7, 2022
Stormy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Unique grill, great purchase

Great grill. Love using gas just to get charcoal started. Easy to clean. Love it,

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy to hear you're loving the gas assist feature. Thank you for choosing Member's Mark!

May 18, 2022
NotGallery
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Missing parts

Works well once you have the parts

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Supplier

Thank you for leaving a review. We're sorry to hear about your missing parts. It sounds like you may have already received the parts you need, but if you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Aug 17, 2022
Lew
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good bbq cumbersome to assemble

Good bbq but very cumbersome and time consuming to assemble

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you were not impressed with the assembly. Please note that there is an interactive 3D app called BILT that is free to download for both iPhone and Android. Many customers find it helpful during assembly. Hope this helps!

Nov 18, 2023
guy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great

love it... i really like the gas assistance feature

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Team

We appreciate your excellent rating and recommendation, guy!

May 8, 2022
Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill

This is a great grill, my husband is very happy with it. The only drawback is that you can't adjust the distance between the coals and the grate.

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Oct 31, 2023
Cowboy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

The propane flame is small and will not get your briquette hot. Good construction, easy to assemble. Just has a poor flame

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you're having difficulty with your lighting burner. The most common cause of low/incomplete flame is that the Burner is improperly seated on gas jet. The gas valve must sit inside of the burner venturi. Disassemble the burner and fix the assembly.Should you require assistance don't hesitate to reach out to customer care by phone or email at 1-833-454-0864 or support@proseriesbbq.com. Hope this helps!

Oct 9, 2023
Ibrahim
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Useful family grill

It looks nice and easy to move around. The storage is great place for charcoal- minimal mess. A couple bolts were missing and gas bottle could not be connected, not sure why. We have been using lighter.

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Jun 29, 2023
TMac
5 out of 5 stars
5 out of 5 stars review

Gas Assist Grill

Took 2 hours to put together (1 person). Easy to move around and cooks great. Very sturdy and holds heat well. Does not have a temp gauge but easy to add one.

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Oct 8, 2023
Tintguy
5 out of 5 stars
5 out of 5 stars review

Zero regrets

Bought this last week for $149 and at that price you can't go wrong. Took about 1.5 hours to assemble by myself with a few tight squeezes my cordless couldn't fit into, but that's not a big deal.

Helpful?5DSMTMQJKCX415590420135
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!