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Customer reviews for Member's Mark Pro Series Charcoal Grill with Gas Assist for
Member's Mark Pro Series Charcoal Grill with Gas Assist
4.3 out of 5 stars
stars
167 ratings94 reviews
  1. 5 stars62% (104)
  2. 4 stars20% (33)
  3. 3 stars8% (13)
  4. 2 stars4% (7)
  5. 1 star6% (10)

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Showing 21-30 of 94 reviews
Jul 8, 2025
Burn victim
2 out of 5 stars
2 out of 5 stars review

Matching scars and so many almost good design idea

I have a pretty ugly burn because of the design of this grill. It has burned me three times. First time I chalked up to an accident. Second time I started thinking I might be dumb. Third time, no it is the design. The issue is the shape of the lid combined with the side hinge and top handle. If you are even slightly right of center when you open it, your arm is well clear on the handle the closed position but as it opens, it forces your arm to extend and straighten, which then touches the lid. I have a scar on both forearms. Before you think, this guy is just careless. I have owned a dozen grills, work with dangerous equipment daily, metal fabrication, saws drills torches, etc. I am careful and not accident prone. But this grill lol is something special. As to the other features of the grill. It is like a great set of ideas that were not thought through. The grate is designed in 3 pieces in a way where the sides pieces go in first then the middle. The problem is that the side ones fall in off the middle piece is out so you end up hanging to juggle them all which is a pain when it is hot. I welded the side pieces in place. The gas assist is more a novelty and I doubt anyone uses it after the first month. The air vents on top and bottom do not open enough not close tight enough to give real control. Now the little trash can that hold a bag of charcoal is awesome. Love that little trash can.

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Sep 12, 2024
JimBobSmoking
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Happy

I like it better than the Weber 22" I replaced.

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Sep 9, 2024
Jim
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

BBQ Grill

Thus far, looks like a good buy

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Jul 21, 2024
Di4rescue
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill, tough assembly

Grill is great, assembly and instructions not so much. Doable but not simple..

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Nov 15, 2023
Jennahve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gas Assist Grill

Great addition to deck

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reply from Member's Mark Team

Your deck looks so inviting, Jennahve! Thank you for the excellent rating and review!

Sep 15, 2024
William
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Shipping problem and a very difficult assembly

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. As the manufacturer of the Member's Mark Pro-Series Charcoal Gas Assist we don't have access to store/shipping information, nor can we provide feedback to the club regarding your delivery experience. To make a formal complaint about your delivery experience, please reach out to Member's Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. We're sorry to hear that assembly did not go smoothly. Please Note There is an interactive 3D app called BILT that is free to download for both iPhone and Android users. Many customers find it helpful during assembly, as you can pause, zoom in, rotate and interact with the assembly instructions. For questions or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Hope this helps!

May 21, 2022
Suzanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Members Mark Pro Grill

Wonderful Grill just as Good as A Weber but half the Cost. 5 Stars

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reply from Member's Mark Supplier

Thank you for leaving a review. We're so happy you're happy!

May 8, 2023
Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Design

Just perfect for what my family needs, stylish and sturdy design with a waterproof cover

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Nov 5, 2023
Sam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality built

Quality built, easy assembly, ease of use. Practically identical to Weber at a fraction of cost. We grabbed it on sale. Bonus!

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Jul 21, 2022
Jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lovin it.

Loving it. Havent gone Chef on it yet. Have cooked Chicken breast with bone ended up smoked. First use mistake was awesome. Did flank steak Sunday it came out beyond perfect.

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