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Customer reviews for 13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose for
13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose
4.9 out of 5 stars
stars
9,772 ratings9,772 reviews
  1. 5 stars88% (8,613)
  2. 4 stars10% (1,011)
  3. 3 stars1% (93)
  4. 2 stars0% (23)
  5. 1 star0% (32)

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Showing 411-420 of 9,772 reviews
Dec 12, 2025
Reviewer name: petebrogo
5 out of 5 stars
5 out of 5 stars review

Rock solid power when you need it most

The Westinghouse WGen10500TFc has been a game-changer for our household. With 10,500 starting watts and tri-fuel capability (gas, propane, or natural gas), we have options no matter what's available during an outage. The transfer switch ready design made whole-house integration straightforward, and the electric start fires up reliably every time. What really impressed me is how quiet it runs for its size—neighbors two houses down didn't even know it was on during our last 18-hour outage. The fuel gauge and hour meter are simple touches that make a big difference for maintenance planning. Build quality feels serious and durable. If you're looking for dependable backup power that won't leave you scrambling for a specific fuel type, this one delivers.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 13, 2026
Reviewer name: Troodle
5 out of 5 stars
5 out of 5 stars review

Awesome generator

Was a Christmas present from the family and I was truly blown away at how neat this thing was. Coming from a somewhat older generator that you plug a regular extension cord up to compared to this thing is unreal. My favorite part is the key fob, I can stand on my back deck and turn on the generator from close to 50 yards away!!

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 24, 2026
Reviewer name: Westingboy
5 out of 5 stars
5 out of 5 stars review

Got an update

I haven't really set up my generator yet, but from the looks of it, it looks sturdy and well made, I was also surprised that I got an updated version which was completely different from what I bought, that alone made me happy. Looking forward to setting this bad boy up for when needed.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 23, 2026
Reviewer name: Anthony 1
5 out of 5 stars
5 out of 5 stars review

Westinghouse Generator

I just bought my new Westinghouse generator.... have not had a chance to use it but I am really exited to put it to use....it has everything you would need to make using it so easy..... I really like that it is tri-fuel and remote start..... we are expecting bad weather in the next few days ..... probably get to use it ..... can't wait tks

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 26, 2026
Reviewer name: OGbobbiej
1 out of 5 stars
1 out of 5 stars review

Unboxing

I purchased this generator on a black Friday sale 2025. I live on the west coast and was planning on returning to my home on the east coast January 2026. We were on the eve of an ice storm January 24, 2025, and I scrambled to get the generator in place. Everything was looking good until I started the unit. It fires up and immediately and after about 30 sec, it shuts off. Called support had a ticket opened however, was in the dark when the power went out. I purchased this brand based on the reviews pertaining to the reliability of this generator; I hope Westinghouse makes this right.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from Westinghouse

Hi, Thank you for your review. We're very sorry to hear about your experience. We understand how frustrating this situation must be for you and regret any inconvenience this has caused you. We appreciate you contacting our support team and opening a ticket, and we are committed to reviewing your case and working toward a resolution. Thank you for choosing Westinghouse, we value your trust and will do our best to make this right. Thanks,

Nov 27, 2025
Reviewer name: RJ2025
4 out of 5 stars
4 out of 5 stars review

Just bought WGen10500TFc

I just bought this generator. Came on time. Unpacked it. Assembly was easy. Put oil in it. Hooked up battery. Paired key bob. Hooked LP hose. Went thru starting procedures. Started just fine. Let it run for about 20 minutes. Only gave 4 starts because have not used it. But off to a good start.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Feb 10, 2026
Reviewer name: StevesGen
3 out of 5 stars
3 out of 5 stars review

Assembled this generator yesterday, testing it today. First time starting. So far it runs for about 5 seconds and stops. Multiple attempts, same result. Troubleshooting guide suggests bad gas. The gas was recently purchased and has stabilizer. Also suggests dirty air filter - it is new, low oil -full. i am confident this can be resolved quickly.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter. Thanks,

Jan 13, 2026
Reviewer name: Dianne H.
5 out of 5 stars
5 out of 5 stars review

Heavy Duty Generator

We ordered a Dual Fuel but received a free upgrade to a Tri Fuel. It was delivered today and we are very pleased with the heavy duty build of this generator. Easy to set up and came with all the extras that are needed for the different fuels as well as a battery charger, oil and funnel, and wrenches needed to install the legs and wheels. Really like the push button start on the machine and the remote start option. This is an upgrade from our old generator and think this will be more than enough power to run things in our house should the electricity go out.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 31, 2026
Reviewer name: PG_425
5 out of 5 stars
5 out of 5 stars review

Peace of Mind

We bought this generator almost a month ago. Set up was pretty manageable and smooth. It fired right up! We feel such peace of mind knowing that we have whole home power when the next storm rolls through. I can't wait to get a transfer switch installed.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 19, 2026
Reviewer name: Vince L
1 out of 5 stars
1 out of 5 stars review

Damaged gas regulator

I bought the generator November 2025, worked for 10 minutes when first installed. Tried to exercise January 2025 and would not start with either natural gas or propane. Called Westinghouse for assistance and was told it was probably the regulator and would send me a replacement, albeit I would have to install it. Asked for instructions but never received a readable copy. Very disappointed that I bought a "lemon" and Westinghouse would not make it right. They offered to make the repair but I would have to take the unit to a repair shop 40 miles from me. I have no way to transport the unit. I would have to pay for a service call even though materials and labor is covered under the one year warranty. I asked that the unit be replaced and was refused.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from Westinghouse

Hi, We’re sorry to hear about your experience and understand how frustrating this has been. This is not the level of service we aim to provide. While the warranty covers parts and labor through authorized service centers, we regret the inconvenience this caused, especially given your ability to transport the unit and the unclear instructions provided. Please contact our customer support team at westinghousevip@wpowereq.com with your case number so we can review your situation further and see how we can help. Thanks,