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Customer reviews for 13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose for
13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose
4.9 out of 5 stars
stars
9,814 ratings9,814 reviews
  1. 5 stars88% (8,652)
  2. 4 stars10% (1,013)
  3. 3 stars1% (94)
  4. 2 stars0% (23)
  5. 1 star0% (32)

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Showing 2,941-2,950 of 9,814 reviews
Oct 4, 2024
Reviewer name: The Batman
3 out of 5 stars
3 out of 5 stars review

A very mixed bag

I purchased a Westinghouse portable generator about 2 months ago after reading wonderful reviews. The generator I received was tri fuel, which I had ordered, and it did not work with natural gas. Westinghouse told me to try a different spark plug which was ludicrous. They then wanted me to take this 250 lb generator which was supposed to be brand new and bring it to a service center 20 mi away to have them repair it. I purchased a brand new generator and this solution was unacceptable. Fortunately, the retailer that I purchased it from stood up for me and after weeks finally got Westinghouse to agree to send me a new unit. The new unit appears to be functioning just great. Westinghouse policies on new units are abominable. I will never deal with this company again even though this generator is supposed to be one of the best.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from eComm

Hi, Thank you for sharing your experience. We sincerely apologize for the frustration you encountered with your unit. We appreciate your patience and are glad to hear that your new unit is functioning well. Your feedback is invaluable as we strive to improve our customer service and product reliability. We hope we get the opportunity to earn your business in the future! Thanks, Sydney, Westinghouse

Jun 16, 2025
Reviewer name: Rob3144
5 out of 5 stars
5 out of 5 stars review

Easy To Set Up And Run!

I got The Westinghouse WGen10500TFc as a gift for father's day. Having small engine experience, I found anyone could set-up and run this generator. I had professional help installing the transfer switch for my home, which frequently looses power. The generator powered 3/4 of my home (as set up by the transfer switch) and handled the load, including air-conditioning and a water heater without any problem. I recommend this generator for ease of use and excellent directions in the manual!

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Oct 24, 2024
Reviewer name: Happy Customer from Ohio
5 out of 5 stars
5 out of 5 stars review

wgen10500tfc Westinghouse Generator

Just got transfer switch hooked up to my panel with 50amp plug on outside of house. Started generator up using propane. This was so easy and powered up everything in the house. I’ll be ready for next power outage. This generator is a Beast, well built!!!

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Dec 30, 2024
Reviewer name: Ryan J
5 out of 5 stars
5 out of 5 stars review

Powerful Generator

I bought this generator last month, and so far works great with both gas and propane. I don't have natural gas, so couldn't test that, but love that it offers three fuel choices in case I ever get a new home with Natural Gas. It's loud, but not out of the normal range. It easily powered everything in my RV and should be a great emergency back up power for my house. I also purchased the Westinghouse transfer box kit, just waiting on an electrician to install that, so if/when I do lose power, will just be a matter of plug and play to power most of my household.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jun 28, 2025
Reviewer name: David E M
5 out of 5 stars
5 out of 5 stars review

Great Product

Well built. Sturdy. Operated as advertised. Having a diverter switch installed in our meter base. Really don't want to ever use it but when we need it it should run the whole house. The tri-fuel feature offers continuous run capability when hooked to natural gas.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jul 25, 2024
Reviewer name: Honeythepwrisout
5 out of 5 stars
5 out of 5 stars review

Great Generator

I’ve looked into generators for awhile and wanted a low THD portable gen that was within our budget. The Westinghouse that is just 1000 watts less than this one, and costs less but has the higher THD. if you’ve looked into generators, that may cause damage to sensitive electronics. I should have no problems running my house with this gen.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jun 21, 2025
Reviewer name: Izzy Bizzy the Pitty
5 out of 5 stars
5 out of 5 stars review

New Gen Set

Hurricane season coming soon here in Central Florida. Hope to use this with a 50amp switch I just had installed by an electrician. Was easy to assemble and started right on que. Looking forward to not being in the dark and having the refrigerator and water well up and running during the next for certain storm. Also, can't beat the price point vs a whole house gen set that can run upwards of 20K.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jun 27, 2025
Reviewer name: Se2765
5 out of 5 stars
5 out of 5 stars review

Exceptional Generator

I bought this generator to be able to use it in an emergency situation and provide electricity to my house. I tested it out and it works like a champ. Not only have I been able to use it for my house, but also when I go camping. I 100% recommend this item. You will not regret it

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Oct 21, 2024
Reviewer name: empowered2024
5 out of 5 stars
5 out of 5 stars review

No more power outages

I decided to purchase this generator after enduring 9 days without power following hurricane Helene. The versatility of using 3 different fuels was the selling point for me. I plan to connect it to an existing natural gas line to provide uninterupted fuel supply. The build quality of this gereator seems to be exceptional and of hig quality. There are more than enough connectivity options that should meet every need of the average household. I expect this generator to provide many years of peace of mind and reliable service.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Nov 17, 2024
Reviewer name: SouthernBreeze
5 out of 5 stars
5 out of 5 stars review

WGEN11500TFC Review

I bought this after a recent hurricane. My old generator ran well, but it is too small except for the refrigerator and well pump at once. The WGEN11500TFC is rated to power all but my central AC without issues. The ability to run on natural gas or propane is what made me choose this model.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916