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Customer reviews for 13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose for
13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose
4.9 out of 5 stars
stars
9,772 ratings9,772 reviews
  1. 5 stars88% (8,613)
  2. 4 stars10% (1,011)
  3. 3 stars1% (93)
  4. 2 stars0% (23)
  5. 1 star0% (32)

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Showing 1,601-1,610 of 9,772 reviews
Aug 19, 2024
Reviewer name: jhack24
5 out of 5 stars
5 out of 5 stars review

Simple Start Up and Tri-Fuel Options

This is my first generator I've ever owned after ultimately deciding it was time due to the extreme weather events in Texas. I appreciated that everything you need initially is ready to go within the box except one crucial item. I had assumed the natural gas feed line would connect to a standard 1/2" close pipe thread but realized it needed a flare thread after fussing with it for a while. I didn't see this specification anywhere in the manual or literature, but perhaps I just missed it. After a quick trip to the hardware store for an adapter, I was up and running. This unit is loud but was very simple to get set up and running.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Sep 1, 2025
Reviewer name: Marksweatingtonineastexas
5 out of 5 stars
5 out of 5 stars review

So far so good

Had straight line winds that knocked down trees, which knocked out power at camp house in a deep wooded area. The electric company said it was going to take to the good long while before power would be restored. This is August with 98 degree heat. My brother has a 15000 / 1300 Westinghouse.It seemed to do the job so I got the WGen10500 to give me power to the camp house while I cut trees to give me a route to the camp house. I got much needed AC. a shower because I had power to the well house, a working fridge. Lights. Even a TV in the middle of the woods. Before this happened, I had a 50/50 chance I wouldn't have power, due to the possibility of trees randomly falling on the power lines that ran to my camp house rendering my place powerless until the next day. My place is the last place to be powered by the electric company, and no one knows I'm powerless till I get there. So with the fact that I now have a WGen10500TFc, I don't Have to worry about the lack of electricity ever again.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Apr 19, 2025
Reviewer name: CStowers
5 out of 5 stars
5 out of 5 stars review

Westinghouse generator

We purchased this generator because we had a concern with our older generator. It was a pull start and my husband was having problems getting it started. This generator is electric start and multiple fuels can be used. We prefer propane and it can be stored a long time. It is well made and was easy to set up. We did have to figure out the power cord. I checked the product information and there were no directions about what to purchase. But we figured it out by looking at the power outlet on the generator. I think we will be very pleased.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Dec 11, 2024
Reviewer name: Scott K
4 out of 5 stars
4 out of 5 stars review

Lots of features and power

The unit was difficult to start initially. After getting it started, however, it has been running well. Broke engine in for about five hours total and it is running very smoothly. The battery seemed low initially (it has been fairly cold) and after hooking up the tender to it for a few hours it seemed fine.

Review from westinghouse.com
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Jan 11, 2025
Reviewer name: Good to go!
5 out of 5 stars
5 out of 5 stars review

Great So Far

Bought this 2 days ago after 4 days of no power. This is a heavy but quiet generator. Only have to assemble the front legs, wheels and plug in the battery connectors. Ran it for 2 hours on a gallon of gas with no load and it ran well. Only complaint is the location of the oil fill / check location. It is underneath and behind the battery power cables. These cables are heavy duty and very stiff. Even with the funnel that comes with the machine it is not easy to fill or check the oil level.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 13, 2025
Reviewer name: Lisalo
5 out of 5 stars
5 out of 5 stars review

Best Portable Generator for the Price

We have owned several generator manufacturers in the past and this one is the most versatile and best running. We bought the tri-fuel model to have access to every type of fuel type at our home. This generator has a lot of power and long run times for the price. It is not as heavy to move around like others for it's size. The key fob is the icing on the cake.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jun 21, 2024
Reviewer name: RandyCypress
5 out of 5 stars
5 out of 5 stars review

Westinghouse Portable Generator

I bought this about a month ago. It arrived earlier than expected (great) and was very well packed. Was missing one part - the key fob. Have tested on propane and it started right up. Not too noisy. Easy to assemble and easy to move with the handle and wheels.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jul 20, 2025
Reviewer name: LAD922
5 out of 5 stars
5 out of 5 stars review

Big Things Come in Small Packages

The Westinghouse Model WGen11500TFc is loaded with features one wouldn't expect. Things like Push-button Start, Remote Key Fob, LED Digital Readout, and On-Board Battery Charger, are just a few of the things that come standard. In addition, the small dimensional footprint makes the unit both easy to handle as well as easy to store.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jul 14, 2023
Reviewer name: Indabayou
1 out of 5 stars
1 out of 5 stars review

Wish I could get mine to run more than 10 minutes.

Brand new out the box. Set up easy,charged the battery. Started on second try,ran about 7 minutes shut down,started it again runs for about seven to ten minutes shuts down. Runs three minutes on Propane shuts down.. Called customer care got a case number,called all week. Have not heard from anybody as of yet.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry that you have not had a pleasant experience with Westinghouse! Thank you for reaching out to us we are sorry that you have not gotten the support you deserve. Please reach out to us at westinghousevip@wpowereq.com and we will be able to escalate your case to assist you! We look forward to hearing from you!

Dec 22, 2024
Reviewer name: Bob in OP
5 out of 5 stars
5 out of 5 stars review

This thing is a beast!

I bought this as an upgrade to my Wgen9500c, which is also a great generator. I wanted something with a better THD. According to the Westinghouse website, the THD for the 11500 watt unit is </= 5%. I didn't have equipment to verify the percentage, but when my AC unit and well pump start the generator doesn't surge like the 9500 watt unit. It also powers lights, refrigerators and other 120V items as well as stove, cooktop, water heaters and microwave with selective usage. I have only had this a short time, but my last Westinghouse unit was great. I feel confident that this unit will be great as well.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916