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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set

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Showing 941-950 of 991 reviews
Jun 19, 2019
Mel7000
5 out of 5 stars review

Serta Baymist King Size Mattress Set

This is the best mattress I have bought in a long time. With my old mattress I would wake up all hours of the night with back pain. Not anymore with this mattress the pain is gone. This baymist mattress is firm with just the right amount of softness with the topper. If you can still find one buy it you will not be disappointed!!!

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Aug 21, 2021
katehoang86
1 out of 5 stars review

not FIRM

This mattress supposed to be firm but it is not FIRM At all. I've been sleep on this for 3 months at me and my husband both got back hurt. Wish i could return it. Company say i can return within 365 days no question mark, but i don't see a return option here.. wasted my $756 out of window and for a back hurt.

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reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We are sorry to hear that you have not had a good experience with your mattress set. Please call 1-888-240-1945 for assistance. Thank you.

Jun 1, 2022
vp
1 out of 5 stars review

Do Not Purchase

Very comfortable at first, but it didn't last. Didn't last a year. Now my husband and I can't sleep on it without hurting. The sides crush down, there are two pits where we sleep and a giant hump in the middle. Also, we have a Cal king frame, but the measurements for the mattress were off and did not fit the frame properly even though we ordered a cal king mattress. We tried to make it work but the tight fit broke our frame. Do yourself a favor and avoid this product!

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Dec 6, 2022
Sue
1 out of 5 stars review

Very, very bad mattress!

I had this mattress delivered in July of 2021 and after the first week it was sagging so much. I rotated it and the other side did the same thing. I wrote after I bought it that it WAS a comfortable mattress and posted it; it was at the time, but now I really regret it! I wish I could toss it but don't have the money for a new one. There's one thing I learned from this, don't buy a mattress from Sam's Club. It might have been a good idea at the time but now it's definitely a regrettable one!

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Jun 13, 2019
Hung
1 out of 5 stars review

Verified Purchase

Missing parts

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Jun 24, 2021
Deal Hunter
5 out of 5 stars review

Verified Purchase

great price

so far so good

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Jul 7, 2021
Diane
1 out of 5 stars review

Verified Purchase

Sleeper

Not firm

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reply from Serta Team

Hello Diane, we are so sorry to learn of your dissatisfaction. We would love to learn more about your experience so we can assist you better. Please call us at 1-888-240-1945. Thank you.

May 22, 2020
Pat
3 out of 5 stars review

Junk...

Don't waste your money...they are junk. Ours started sagging immediately.

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reply from Serta Team

Hello Pat, We are sorry that you experienced issues from The Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set. Sam's Club has a 100% member satisfaction guarantee so you can return the product at any point within the warranty for a refund or a replacement if you are unhappy with your purchase. Thank you.

Oct 23, 2020
LadyV
1 out of 5 stars review

Do Not Purchase!!!

This mattress fabric on the pillowtop started to buckle with two weeks. Very poor quality.

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reply from Serta Team

Hello, we are sorry to hear that you are experiencing issues with the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress.Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 8, 2021
Ticked off Consumer
1 out of 5 stars review

Terrible

Causes back pain, arm pain. Leaves a big hump if 2 people lie on it.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. Please contact us at 1-888-240-1945. Thank you.