There is absolutely no way this thing is considered firm. It is pillowy soft. I just got it and it's really comfortable but I feel like I can't stay on it long because it tends to hold your body shape. When I'm on it I move around a lot. The pillow top is very loose and doesn't hold its form. I love the soft comfort but I don't think this mattress will last long at all.

We bought this online, based on seeing and trying it in the store. It took several phone calls to get the correct price, but aside from that, it's a great mattress! We were way overdue for a new one, and this certainly did the trick. It's firm enough to deal with both of our bad backs, yet soft enough to not toss and turn all night. I would definitely recommend it!

We have been sleeping on this set for almost a week now, it is wonderful. It is firm but not uncomfortable, just what we were looking for. The delivery was amazing, The two young men were very kind and respectful. They set up the new one and moved two other sets around for us. Something that would have been impossible for us to do. We can't say enough about this experience. Over all, hands down a perfect purchase.

Deliver was excellent other than the scheduler not giving me any options so I was forced to cancel two appointments. They showed up on time- their time and took out our old mattress and box springs and unwrapped and set up the new. We tried sleeping on the mattress for two nights without the 2 inch foam topper which we had for our old bed. My husband is a 200 lb back sleeper so he thought it was ok but as a much lighter side sleeper, I found it to be very hard and woke up in pain. So we added our 2 inch foam topper. He liked it even more and I found it to be acceptable but not wonderful. Since it is more comfortable than our old mattress we will probably keep it. This mattress is very firm so if that is what you like you will like this. I prefer a softer mattress.

We needed new mattresses but did no want to spend an arm and a leg for them. These work great. They are so thick that the bed skirt actually looks good for a change. Seem to be comfortable but will know more after guests evaluation over Thanksgiving.

Our Serta Perfect Sleeper Baymist mattress was delivered on time and our old mattress was taken away. The delivery people were very careful in handling our mattress when they brought it to our house. We were given several days notice about the delivery, and they called us the day of the delivery. Everything was handled professionally. The mattress is very comfortable. It is firm but not too firm. My husband and I sleep much better than on our old mattress. It was also at a great price.

I was slightly hesitant to by a mattress online without testing it out first . But this is by far the best blind purchase I've ever made! I don't wake up with a sore back or shoulders. It's more of a medium than firm mattress to me but it was honestly what I needed. A great price for a great product .

This mattress is really, really firm. I tried out Serta firm mattresses at a couple of stores and they were fine, but this one is like a board. Hopefully, it will get a little softer. The box spring arrived damaged, but when I called, they happily and immediately offered to send me a new one. The mattress and box spring feel cheap, the fabric seems thin and weirdly, kind of like paper But, for the price, it is a pretty decent mattress, I think, as long as you don't mind a firm bed. We are using it in a guest room, so I may put a foam topper on it, and it should be fine.

I've purchased high-end mattresses costing thousands of dollars only to last 4-5 years. (I'm average sz and weight.) The Baymist by Serta is the perfect blend of plush + firm support. I've had it for only 3 weeks so I cannot speak to longevity, but it is 100% awesome! The price is right, too. I'd recommend this mattress!

We've had our mattress over a month now and are really enjoying a good night's rest. We got the lower box springs and that has been good for us too. When getting older, it's not always easy getting in and out of a higher bed... love being able to sit and touch the floor with our feet. Delivery was very good and they also took our old set... Thanks Sam's Club!!