Generally very pleased with this purchase. This mattress is so thick that with the 9" box springs it sits very high on the frame. I use a dust ruffle, which fits perfectly with the higher box springs and doesn't brush the ground; it might have with the smaller box springs. The mattress is quite firm. That might not be to everyone's liking, thus 4/5 stars instead of 5/5 stars overall. Delivery was exceptional. Very pleased with the personnel as well as Serta's courteous notification of delivery time.

I could have used 5-Star rating but because of "finished inspection" was lacking I lowered to a 4-Star!! Had numerous threads every where and three picks probably from delivery package, maybe large staples. But, my back and sides are blessed with the comfort of the support team within the mattress. Several blessed sleeps have convinced me of an excellent choice!!

Best nights sleep in ages! I was worried about switching to a regular bed from a waterbed, which I slept on for 22 yrs. I thought for sure nothing could replace my cozy heated bit of heaven, but was shocked just how comfortable this bed was. I realized I had not had a good rem sleep in years! First night I actually had dreams & woke up remembering them! Wish I had switched sooner. Medical issues prompted the switch. Both my husband & I have found getting out of this bed, which is much higher than our old one, really helped with our back problems. I would recommend this bed highly.

Had this mattress about a month now and I have to say it is the best set I've owned. I don't think the "firm" rating is accurate (at least compared to my last "firm" mattress) as this set is very comfortable and you don't wake up with a feeling that there might just be a couple of sheets of plywood between the mattress and box springs. More like very nice support no matter what position you sleep in and there is very little movement felt when your sleeping partner enters or exits the bed. Also I would recommend not to use a padded "loft" mattress cover as the pillow top softness does not need any help and the additional height might make your fitted sheets too short to fit the mattress. The "white glove delivery service" is an excellent benefit when purchasing this set. Takes the hassle out of getting the mattress and box springs home and disposing of the old set. In my case the delivery agent gave me a couple minutes notice (within the 4 hour window) when the truck would be at my house and would leave in 20 minutes if no one was at home. Made it home in 19 minutes! Very pleased with the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress set from Sam's Club both with price and comfort. BTW, the king box spring is actually two individual mattresses. This is not in the discription on-line but probably should be for clarity.

I bought this King size because we needed a new mattress set. Our backs were killing us. I've had 6 back surgeries since Jan. 2019 and it's a comfort to me to be very comfortable in my bed. Our Stearns & Foster wore out after 10 years if that. More expensive is not necessarily better. So we opted to go less expensive. Serta sleeps so much better. I'll probably order another but in a queen for the extra bedroom. My 2 little munchkin grandkids always want to sleep with me, so I have to boot out my hubby. Now he'll have somewhere to go.

I brought this mattress about 6 weeks ago. It's really soft and within 2 weeks it has a deep indention where my husband sleep, it's very noticeable that the mattres is lower on the right side than left. Very disappointed. If you buy this mattress, you will be very disappointed. DO NOT BUY!!!

We've had our mattress over a month now and are really enjoying a good night's rest. We got the lower box springs and that has been good for us too. When getting older, it's not always easy getting in and out of a higher bed... love being able to sit and touch the floor with our feet. Delivery was very good and they also took our old set... Thanks Sam's Club!!

After purchasing in trying it out for about a couple of weeks it started to give my wife back pain it was okay with me but she would wake up with back pain after about the second week and you could see an indentation in the bed where she was sleeping it's an okay mattress for the money but I would recommend spending a little more money and getting a better mattress.

Had been watching for a good deal for months. This was it. Pocketed coils provide the firmness I like, along with the pillow top that provides the conforming cushioning that my back likes. Ordered online for the free "white glove" delivery. Total of 10 days from order to delivery. Also included haul away of old mattress. Very pleased.

This mattress is a firm mattress. With that being said, it took us a few nights to get used to it, and now we love it! I don't feel or hear my husband when he moves around. My hips used to hurt when I would lay on my side, and that no longer is the case with this mattress. In fact, I wake up with many less aches and pains and sleep much more soundly.