[This review was collected as part of a promotion.] We originally ordered this item on July 26, 2023. After having received a multitude of damaged pieces, we finally returned all of our order. This included a washer, dryer and two pedestals. We had a dented washer and five pedestals. We are not happy, but we just placed a new order today for the same items, but in graphite black instead of the white that we originally ordered.

I purchased this LG DLEX4000W dryer to replace an existing dryer. My expectations were that this new dryer would take several cycles to thoroughly dry a full load. Was I surprised. This dryer is clearly superior to my old dryer as all of our clothes were dry after running it just one cycle. I no longer need to use the time dry cycle and run multiple cycles. I can rely on the dryer's sensor technology to know when the clothes are dry.

We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening

[This review was collected as part of a promotion.] This is my second LG Dryer with the Steam function. This dryer is gentle on our clothes and so quick to dry even a heavy load. The Steam function allows terrific cleaning and freshening capability for an array of fabrics.

[This review was collected as part of a promotion.] I bought an LG Washer / Dryer pair. The washer is reviewed separately. I had no idea that steam was a feature that was available. Anyway, I like technology so I bought a dryer with steam capability and I love it. You can freshen up sheets, towels, pillows, blankets, or anything. Also, like the washer, there are many individual dry cycles that can be down loaded using the Thin Q app. Of course there are all the standard cycles available on the front panel; this is an additional group of dry cycles that can be downloaded (one at a time) and used such as: Rainy Day Wet Cloths, Gym Cloths, Socks, Super Dry, Ultra Delicate, and more. All you have to do is ask yourself "What am I drying?".... There is a cycle for that. I have also noticed that the dryer is much more gentle than previous (dumb) dryers.

[This review was collected as part of a promotion.] When I walked into the store, it was pretty much “You’re the one.” After a nice tutorial on the features of this beauty, I digned on the dotted line, and very glad I did. Super high performance. My last set of LG appliances lasted 14 years. Nothing comes close in my opinion

[This review was collected as part of a promotion.] We are loving our new dryer. It is so quiet and dries so quickly. We love that it has WiFi and notifies us on our phone when it has completed drying so you can get the clothes out right away. This is a perfect size for large towels and other large loads as well.

We got this dryer to match the washer. Nothing but great things from everything we saw and read. We got it home, have used it for a few month, and have all new connections and hookups. The only cycle the works correctly is the timed cycle. Even after following all the directions we could find and reaching out to LG support, the sensor drying leaves clothes damp, regardless of the cycle. New ducting and nothing blocking. Clean sensor. I can't recommend this dryer. LG says that the dryer,

[This review was collected as part of a promotion.] Very smooth operator that does migrate while in spin mode. Despite the multitude of operating option its is still simple and very intuitive. Once I got my preferred setting its just one touch start.

Nice matching piece to my washer. Does just about everything you'd expect a dryer to do and overall I'm satisfied. The only reason I took off a star is because there are a lot of extra features that can only be unlocked by connecting the machine to the LG app. I'm fine with that, however after spending some time trying to connect it, I gave up. I will try calling to see if a tech can help but it shouldn't be this difficult. This isn't my first "smart" object I've connected in my house so I can't say it's the users fault.