It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly

We are extremely regretful that you weren’t satisfied with your front load dryer. We're committed to making you comfortable with your LG appliance. Thank you for bringing this issue to our attention. Please send us a private message on Facebook or Twitter using handle @LGUSSupport with the serial number of your unit and a good phone number associated with your account so that we can look further into your concerns. ~Tanisha

Thank you for taking the time to communicate with us about your experience with your LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. We hope that everyone is okay. We're sorry to hear this happened and we would love to prioritize you. We would like to take the initiative and look further into this. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, including #VOC, your contact information, and your product's model number, or you can reach us at our customer service line at (800) 243-0000 and see what we can do to assist you. Thanks. ^Danee

Hello Cassie, thank you for taking the time to share your feedback with us. We understand your situation regarding your warranty service experience for your LG Front Load Electric Dryer, model DLEX4000B. To help check and track your warranty coverage and service request details, please consider trying these helpful steps: ⦁ Verify Proof of Purchase: Keep your sales receipt and purchase date accessible to confirm warranty status with our support teams. ⦁ Check Product Registration: Ensure your appliance is registered in your LG account to easily access active warranty coverage and service records. ⦁ Connect Direct for Assistance: Reach out directly to our dedicated customer care team so we can review your case details and work toward a resolution. For complete product specifications, warranty information, and owner documentation, you can access the product support page here: https://www.lg.com/us/support/product/lg-DLEX4000B.ABLEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. —Rich

Hi. Thank you for taking the time to share your review regarding your LG DLGX4001B Dryer and your overall experience. We appreciate your valuable feedback and are dedicated to ensuring our appliances deliver dependable, long-lasting performance. We are always here to provide guidance and support for your home appliances. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support for your unit. ^James

Hello. We appreciate you sharing your experience with your LG DLEX4000B Dryer, and we understand how it affects your laundry routine when cycles end too quickly or clothes aren’t fully dry. We want you to feel confident using your dryer, and your feedback helps us see what’s been happening on your end. When a cycle stops early, confirming that the lint filter is clean, the exhaust duct has proper airflow, and the load size allows for good tumbling can help the sensor detect moisture accurately. Running a test load on a timed cycle can also help determine whether the issue is sensor‑related or tied to airflow. You can review additional guidance here: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101 If you’d like us to take a closer look or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi, Steve! We’re excited to hear how much you’re enjoying your LG Dryer. That boost in speed and all those handy customizations really make laundry day feel effortless, especially when upgrading from an older gas model. It’s great knowing it’s delivering the performance you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James