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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 31-40 of 1,448 reviews
Aug 7, 2023
Reviewer name: Eric 120
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Door switch issues

[This review was collected as part of a promotion.] Purchased the LG dryer and had a door switch that was intermittent. Had it replaced and the second one has the same issue. Put in a service request and nothing yet for two weeks. However, I taped the switch closed and was able to use the dryer. After serveral days of use, the switch started working consistently????? Really wish we could adjust the temp setting using the sensor settings. Dryer is still working but no service follow up yet.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Social Media

Hey, Eric! Your dryer is half the laundry room, and it'll be our pleasure to get you an update on your repair! If you could please reach out with the link below, we'd love to help. https://www.lg.com/us/support/contact ^Ian

Feb 28, 2024
Reviewer name: Carrie Teichman
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

slightly problematic

I'm mostly happy with this product. because I'm blind, I love that I can use the app to help me select the cycle I need. However, I wish the Remote Start button was as easy to find on the dryer as it is on the washer. Also, a couple of the dryer's features aren't working properly. The normal cycle doesn't run rthe length of time indicated by the app, and when it's through it makes a sound that sounds like an error signal, although the app doesn't indicate any problems. Also, the timed dry feature isn't working right either. The dryer just runs for a short while, no matter how much time it's actually set to run. and the timed dry is impossible to set up in the app, which is the way I need to do it.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jan 31, 2022
Reviewer name: mjxs
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

plenty of room, good cycle options

[This review was collected as part of a promotion.] very roomy. also significantly taller and deeper than our old one. many cycle choices. we do not find the remote start useful. however, the steam cycles have been great for reducing allergens and for wrinkle release.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Apr 22, 2023
Reviewer name: Jmajane
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Improper installation

[This review was collected as part of a promotion.] I brought this dryer a month ago (Feb 24) being excited to have a new dryer (not 20+ years old) with so many new features. With a new dryer comes new sounds/smells. Well on May 8th the dryer blew up due to improper installation. Currently I have been without a replacement or a date to when I will receive a replacement. This has given me a very poor experience as I haven’t been able to test all the new features this dryer offers. This cause my entire house to lose power by tripping the main 200amp breaker and almost setting the wall on fire. If it can’t be installed correctly can’t say I recommend the product.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Social Media

Thank you for taking the time to communicate with us about your experience with your LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. We hope that everyone is okay. We're sorry to hear this happened and we would love to prioritize you. We would like to take the initiative and look further into this. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, including #VOC, your contact information, and your product's model number, or you can reach us at our customer service line at (800) 243-0000 and see what we can do to assist you. Thanks. ^Danee

Dec 31, 2021
Reviewer name: lutzdeb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Dryer, need better owner manual

[This review was collected as part of a promotion.] This is a great dryer...certainly hot & tumbles well! My problem is with the owner manual which is useless (unless you're installing it). The LG online help center is also useless. I do not like being unable to adjust the temperature on the various settings...!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 13, 2022
Reviewer name: Seaglassgirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer machine

[This review was collected as part of a promotion.] I’m happy I choose this washer machine. Due to Covid delays ugh I didn’t have many to choose from so this one was one of the ones I looked at. I’m very happy with my choose and the settings are awesome and great. There are so many different settings to specialize for your needs and my kids even do laundry that is a plus. AND as a single Mom each load is done swiftly and fast thst has blown my mind

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Oct 22, 2023
Reviewer name: Rachel Dadoun
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I moved to my Condo a year ago and I enjoy very much the LG Dryer and Washer They are great. I hade a little problem couple weeks ago, I called the Company and a nice lady help me figuring it out. Very minor issue.. They have a great capacity. I will recommend them to my Family and Friends.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jan 26, 2023
Reviewer name: Zetawyns
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not Easy To Install with Propane, Conversion neede

The store did say upon purchase that they couldn’t install the Gas Dryer due to the fact it was Propane Gas and they don’t connect to propane. That I would need to contact my gas provider for hook up. However, my gas company and TB Webber refused to do the job because fear of being sued and voiding warranty. Because actually it not just installing it. The actually Dryer has to be converted to use propane. So I had to by the conversion kit, the machine has to be opened up and it placed inside to convert it before it can be installed. All plumbers and appliance companies don’t do this. This needs to be explained to customers with PROPANE Gas!!!! But now that it’s successfully installed I love it, so quiet and easy to use! However, had to give it a 3 because of nightmare of installation

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Social Media

We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly

Jan 24, 2022
Reviewer name: KB23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I have been very happy with my new LG dryer. One feature that has been wonderful is the steam cycle. Really works nicely on items wrinkle or just need a little refresh. I highly recommend the LG dryer.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 18, 2022
Reviewer name: Jeffery B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality

These are replacing my 12 year old LG washer and dryer. Love the quality. These are quieter than my older models, clean and dry great, haven't tried the steam setting yet. Love the app that alerts you when the wash or dry is done, no more standing around waiting for it, and it let's you know whether you are at home or elsewhere, very cool.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871