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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 241-250 of 1,432 reviews
Jan 4, 2023
LPBRIGGS
5 out of 5 stars review

Verified Purchase

AWESOME DRYER

[This review was collected as part of a promotion.] We just purchased this dryer on December 23rd. After reading the instructions, it was refreshing to know that the app assists users with the product. My favorite tool is the notification on the app that lets you know when your drying session has completed as well as letting you know that the vent needs to be cleaned.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, there. Thank you for sharing your experience with your new LG Dryer (DLEX4000B) model. It’s wonderful to hear that the ThinQ app tools are already adding value for you. This unit is designed to keep you informed and in control, and those app notifications—like cycle‑completion alerts and vent‑cleaning reminders—are excellent for maintaining performance and making laundry more convenient day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jun 28, 2021
WasherRob
5 out of 5 stars review

Verified Purchase

Replaced a 30 yr old Washer and dryer

[This review was collected as part of a promotion.] Lovvvvvve it! I've had the washer almost 2 months now. Can easily wash and dry the King comforter. Lots of features and the wifi option works great is very convenient. I can load the washer and start it remotely. It's new and works great.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Mar 24, 2023
Texas Ed
5 out of 5 stars review

Verified Purchase

Excellent Drier

I bought this drier 6 years ago and I have been very pleased with it overall performance. The drier has a steam dry feature which I have been unable to utilize because to water supply is located on the wrong side of utility room and I have not spent the money to route the water over to the other side. I may do it soon.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from VXI Austin

Hey there. We're glad to hear that you've had this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam DLGX4001W for the past 6 years and that so farm it's been your companion. We sure hope that this continues and ensure that whenever you need the help or have any questions, send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. All at your fingertips! ~Anthony

Jan 20, 2023
Chari123
4 out of 5 stars review

Verified Purchase

Pretty Good Overall

[This review was collected as part of a promotion.] We’ve had this new washer and dryer set for almost two weeks now and it’s pretty good. My only complaint is that the tumble dry low setting for delicates never gets the clothes completely dry, so we then need to run it twice. Kind of defeats the purpose of the “smart” sensor.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Feb 12, 2022
OCGram
4 out of 5 stars review

Verified Purchase

Great features,

[This review was collected as part of a promotion.] I lovey the features and size loads this dryer is capable of. My one problem is some items do not dry completely and I have to put them back in to dry. I am not sure if the door latch will hold up. It does not seem to be as durable as past dryers.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 19, 2022
ecmd
4 out of 5 stars review

Verified Purchase

the size is nice

I have only had this for a few weeks. I have read the online manual, by the way , is not as informative as I would have hoped. And rarely has a load been dry with auto sense. I almost always have to do time dry after the initial cycle has completed. It is frustrating. Again the most frustrating part though is a coherent manual. Multiple models are included, then there will be several pages on one, then skip, several more pages, with little to no description of the cycles. 2 sentences here, later 2 more and you try to put all the info together. It is an absolute mess. Therefore I have not used some of the options, cycles, etc

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 19, 2024
Tea2024
5 out of 5 stars review

Verified Purchase

Satisfied Customer - Over Expectations

[This review was collected as part of a promotion.] I purchased this model based on Consumer Reports qualities from their testing and surveys from customers. This model has more features than I even expected and I'm still exploring some of them. But so far, I'm a satisfied customer.

Review from lg.com
Helpful?47J70BAQASXP15569167871
May 1, 2024
Dotspot
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] After our dryer quit working, we decided to get a new washer and dryer. We are loving our new LG 4001. We have been able to receive notifications on our phone when the cycles are done, and the updated features are amazing. We are so happy with our purchase.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Aug 5, 2023
ip37
1 out of 5 stars review

Verified Purchase

Two defective machines

First brand new dryer I received didn’t work. Had it replaced with a brand new machine which also didn’t work. Called LG again for help and was told that this is a “known issue.” Their “fix” didn’t work so we returned our washer AND dryer and purchased a different brand. It was a huge hassle and I won’t buy LG again.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social Media

We're sorry to hear about the inconvenience you faced with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model# DLEX4000B. Your feedback is valuable, and we apologize for falling short of your expectations. We'll use this to improve our products and services. If you need further assistance, please send us a private message on Facebook or Twitter using @LGUSSupport . ^Winie

Oct 18, 2021
RC27
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] Love love love this dryer, so many drying options, works quickly & quietly and I love the little tune it plays when my clothes are dry! All our LG appliances play a little tune when done, very nice.

Review from lg.com
Helpful?47J70BAQASXP15569167871