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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 191-200 of 1,432 reviews
Apr 12, 2023
DLEX4000W Dryer
5 out of 5 stars review

Verified Purchase

Works as described-Wonderfully

I did lots of research and found this to be the best model for me. It has worked wonderfully and dries the clothes much faster than my 23 year old dryer. It has features that make it easier to select the proper cycle for the load. Storage drawers are bigger and hold lots of items for easy access.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

May 10, 2022
ExtraGuy
5 out of 5 stars review

Verified Purchase

Still The Best

[This review was collected as part of a promotion.] The dryer was purchased to replace our 2011 DLGX3876V. Although very similar in features, the DLGX4001B does dry faster and the dryness sensor is more accurate. We chose LG again because of its continued lead in reliability and performance over other brands. One thing was not improved upon was to backlight the control settings. They are very hard to read except in bright room light. I also wish that on a dryer of this class that the display screen was LED rather than of the segmented type. Certain numbers and letters can be hard to read on this display. Finally, the steam function on this new dryer uses plumbed water instead of a user-fillable water tank. I have some concerns about using plumbed water, even softened, versus filling the tank with distilled water. Hopefully mineral buildup won't be an issue. Three quibbles on an otherwise excellent dryer.

Review from lg.com
Helpful?47J70BAQASXP15569167871
May 17, 2021
asunrise365
5 out of 5 stars review

Verified Purchase

Great dryer - Consumer Reports pick!

[This review was collected as part of a promotion.] I've had my new washer for a couple of months now and it is fantastic! I consulted Consumer Reports when I was shopping for a new washer and dryer, and LG dominates the top of the ratings, so I felt very confident in my purchase. I appreciate the feature that uses wifi to pair the dryer settings with the washer, so all you have to do is turn on the dryer, load the laundry, and push start! I also like the large capacity size, the suite of features, including the steam features, the drum light, and the ability to stack on top of the washer. The ThinQ app is also very useful because it sends you alerts when the cycle is finished, and gives you reminders on when to run the tub clean cycle in the washer and if your vents need cleaning for the dryer. Highly recommended!

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 31, 2022
RCS14
5 out of 5 stars review

Verified Purchase

Great product.

[This review was collected as part of a promotion.] We just recently replaced our 16 year old LG washer and dryer. Both still worked well but wanted to upgrade our laundry. Very spacious capacity and efficient in drying clothes. Love all the choices for different loads and temperature

Review from lg.com
Helpful?47J70BAQASXP15569167871
Aug 5, 2023
ip37
1 out of 5 stars review

Verified Purchase

Two defective machines

First brand new dryer I received didn’t work. Had it replaced with a brand new machine which also didn’t work. Called LG again for help and was told that this is a “known issue.” Their “fix” didn’t work so we returned our washer AND dryer and purchased a different brand. It was a huge hassle and I won’t buy LG again.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social Media

We're sorry to hear about the inconvenience you faced with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model# DLEX4000B. Your feedback is valuable, and we apologize for falling short of your expectations. We'll use this to improve our products and services. If you need further assistance, please send us a private message on Facebook or Twitter using @LGUSSupport . ^Winie

Apr 3, 2024
Sonja128
2 out of 5 stars review

Verified Purchase

SLOW DRY

Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Digital Care Team

Hey Sonja! This isn't the experience we strive to provide, and we would like to take another look at your account to ensure it's being handled with care. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this. ^Gaby

Jan 1, 2022
Kasulu
3 out of 5 stars review

Verified Purchase

Overly sensitive blockage indicator

[This review was collected as part of a promotion.] We had our dryer vent outlet cleaned by a professional prior to installation. We repeatedly get dryer blockage errors which shuts off the dryer. While I appreciate this safety feature, I do not enjoy having to clean the minute amount of lint from the dryer screen in order to use my dryer.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Apr 20, 2021
Wayne H
5 out of 5 stars review

Verified Purchase

Nice dryer

[This review was collected as part of a promotion.] I replaced an eighteen year old dryer with this new and updated machine and couldn't be happier. It dries the clothes in a timely manner and the steam fresh option is great when you leave the clothes in there for an extended period of time. Numerous options are available to choose from.

Review from lg.com
Helpful?47J70BAQASXP15569167871
May 2, 2024
So sad Jeff
1 out of 5 stars review

Verified Purchase

Don't do it

The dryer door let's the lent collect around the seal instead of the lent trap. They brought me a replacement, and it does the same thing. They then sent out a repair man who was a joke. With out even really checking it out, he said it was a manufacturing defect . And I'm stuck with a defective product. Not pleased at all.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, There. We're sorry to hear about the issue you're experiencing with your dryer door and the unsatisfactory service you received. Your feedback is important to us, and we understand your frustration. We'll ensure that your concerns are addressed appropriately, and we'll work to find a solution for you. Please reach out to our Social Media @LGUSSupport for personalized assistance. We look forward to assisting you! ^James.

May 26, 2022
Dan Ohio
5 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] Great machine so far. My wife was upset because it lacks a drum light but otherwise it has more features than I think we can even use. The test will be if they live up to their hipe. It is quieter and faster than our other one, though, and wash quality is very good.

Review from lg.com
Helpful?47J70BAQASXP15569167871