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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 11-20 of 1,427 reviews
Jun 14, 2021
MT09876
1 out of 5 stars review

Verified Purchase

Dryer still doesn’t dry

[This review was collected as part of a promotion.] There are too many sensors and bells and whistles. It keeps saying there’s an obstruction in the vent - but now I’ll be on my 4th technician to come out this afternoon and it’s still not working drying my clothes. I really wish I would have gone for a cheaper less sensitive model. This has been nothing but an expensive headache and I still don’t have dry clothes. Washer seems to be working fine.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 29, 2022
Grampa Wesley
5 out of 5 stars review

Verified Purchase

It does a great job!

[This review was collected as part of a promotion.] Generally speaking, a dryer is a dryer is a dryer. This dryer was a top scorer with Consumer Reports. Admittedly, it has stuff these two old(er) people will never use, like running it with our cell phones. We wouldn't have ordered steam either, but it came with it. My wife keeps meaning to try that out. BUT, it does a great job of drying our stuff. What more can you ask. And, we got a bargain on the drawer/pedestal to match the one under the washer we bought last year. So my wife doesn't have to bend over so far.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Apr 14, 2021
Iesha
5 out of 5 stars review

Verified Purchase

Wow!

[This review was collected as part of a promotion.] These dryers are amazing! Large capacity! I have a family of 5 so i need lots of room! This washer has just that. It has turbo steam which penetrates deep into your fabrics. It has built-in-intelligence... which just means i have yet another thing in my house that is smarter than me.. HA. This dries my clothes pretty fast and the look is stunning.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 1, 2022
Basement washer
4 out of 5 stars review

Verified Purchase

Dryer

[This review was collected as part of a promotion.] I had a hard time drying a fleece king size blanket, I had to end up putting it on manual. The sensor kept saying it was dry but it was not. Also with the Wi-Fi app it would be nice to have a feature that could turn the dryer on from the app to fluff up the clothes.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 4, 2023
LPBRIGGS
5 out of 5 stars review

Verified Purchase

AWESOME DRYER

[This review was collected as part of a promotion.] We just purchased this dryer on December 23rd. After reading the instructions, it was refreshing to know that the app assists users with the product. My favorite tool is the notification on the app that lets you know when your drying session has completed as well as letting you know that the vent needs to be cleaned.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, there. Thank you for sharing your experience with your new LG Dryer (DLEX4000B) model. It’s wonderful to hear that the ThinQ app tools are already adding value for you. This unit is designed to keep you informed and in control, and those app notifications—like cycle‑completion alerts and vent‑cleaning reminders—are excellent for maintaining performance and making laundry more convenient day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Aug 30, 2022
What is three weeks ago
2 out of 5 stars review

Verified Purchase

I wish it had the dryer rack it’s supposed to have

I wish it had the dryer rack i it’s supposed to come with also wish it had instructions on how to use the machine I would’ve never bought it my wife did Also there’s no place to put in why are you pick the machine you have to pick what they want you to pick that’s not a way to review a machine

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Jul 14, 2022
Bob2100
5 out of 5 stars review

Verified Purchase

quiet operation

[This review was collected as part of a promotion.] We bought this dryer and a matching washer and have ben very happy with both. The dryer has a steam cycle that helps reduce wrinkles. It is very quiet and we haven't experience any vibration even when fully loaded. Large capacity is a big improvement over our old (15 yr. old) dryer

Review from lg.com
Helpful?47J70BAQASXP15569167871
May 15, 2023
Katwin
5 out of 5 stars review

Verified Purchase

The best!

Love my LG washer and dryer! I initially owned an LG washer and dryer and enjoyed it for 18 years. When my old washer quit working I went to purchase and bought another brand,I soon realized it was not the quality of my LG and took it back and purchased another LG set. The quality of LG is the best. I absolutely love my new LG set

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social.

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.

Jan 31, 2022
Shayb
5 out of 5 stars review

Verified Purchase

Quiet and quick

[This review was collected as part of a promotion.] We are loving our new dryer. It is so quiet and dries so quickly. We love that it has WiFi and notifies us on our phone when it has completed drying so you can get the clothes out right away. This is a perfect size for large towels and other large loads as well.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jun 25, 2021
Mjather
5 out of 5 stars review

Verified Purchase

Concept Clothes Dryer

[This review was collected as part of a promotion.] I was not familiar with “steam drying” concept, but it seemed to make sense. Many clothes irons contain a “steam” option. This dryer incorporates steam into the drying cycle to give clothing a lift while hot air performs its function. The concept works. Clothes are measly wrinkle-free at the completion of all cycles that incorporate steam into the drying chamber. I like this dryer so much I’m investigating purchase of a front loading washer as a companion. The dryer itself has a completely flat surface top for folding clothes. It is quiet. My swapped out dryer was loud and sometimes ineffective at tumbling and drying clothes. I therefore rate this dryer “FIVE STARS” and am happy to so recognize its performance. I think the engineers at LG were “on the ball.” Buy this product with confidence.

Review from lg.com
Helpful?47J70BAQASXP15569167871