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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 11-20 of 1,448 reviews
Oct 9, 2026
Reviewer name: DMD3
1 out of 5 stars
1 out of 5 stars review

Bad Dryer at High Price

The dryer never worked correctly. Clothes always ended up in a wrinkled ball in a corner of the dryer. S=Dealer couldn't fix so were ended up dumping it.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hi. Thank you for sharing your experience regarding your LG DLEX4000W Dryer. We appreciate your feedback on the drying results and want to highlight our dedication to providing reliable fabric care for our customers. As a standard best practice for optimal performance, you can review helpful guidelines on loading and tumbling at https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979?srsltid=AU7gw4XGS1az4O37AKE4TrdiUKmlvFzSyvVIItDdwcluY50oUf4iVX1s We hope you will consider us again in the future as you explore our innovative home appliances. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support if you need any future support. ^James

Jun 2, 2026
Reviewer name: Terrible Dryer
1 out of 5 stars
1 out of 5 stars review

Horrible! Lint backs up onto dryer door

Dryer makes knocking noise and lint backs up onto dryer door and gasket. When you open the door debris falls out everywhere and is stuck on the gasket, that I have to brush off myself and clean that mess up as well. Techs tell me it's because of my exhaust duct is too long. Specifications state I can have up to 36ft, I have 20ft with 3 elbows. All within the range. LG tells me it's not a common problem and they don't know what to do. Refuses to replace my dryer. Techs just check pressure and blame vent. Dryer exhaust has been completely cleaned out so that's not the issue. This product is built poorly and LG will not accept responsibility. I wouldn't recommend this dryer to anyone!! Option to upload pictures is here but won't let me upload. Go figure!

  • +1 image
Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hello. We appreciate you sharing your experience with your LG DLEX4000W Dryer. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When a knocking sound occurs or lint gathers near the door, confirming that the dryer is level, ensuring the lint filter is fully seated, and checking that the exhaust duct has smooth airflow can help improve performance while a technician evaluates the drum rollers, seals, and vent path. You can also review additional noise‑related guidance here: https://www.lg.com/us/support/help-library/lg-dryer-noise-from-the-dryer--20154774023458 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Jun 21, 2026
Reviewer name: J12708
1 out of 5 stars
1 out of 5 stars review

Not so great

⭐☆☆☆☆ This dryer has had drying performance issues since installation. Despite proper setup and troubleshooting, clothes remained damp after full cycles and airflow-related warnings appeared repeatedly. The unit seems unusually sensitive to vent configuration, making installation and operation more difficult than expected. Overall, a frustrating experience for a new appliance.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hello. We appreciate your time sharing your review regarding your LG Gas Dryer, model DLGX4001B. We always strive to provide powerful drying performance and excellent efficiency across all of our Dryer models, and we want your laundry routine to be smooth and effective. To help resolve airflow indicators and ensure your garments dry completely during a single cycle, we recommend checking that your external home exhaust vent ducting is thoroughly cleaned of lint buildup, verifying that the rigid or semi-rigid ducting is not pinched or kinked behind the machine, and running a regular sensor dry cycle with similar fabric weights together. For a detailed, step-by-step walkthrough on optimizing your heating and drying efficiency, please visit our official troubleshooting resource here: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Nov 2, 2026
Reviewer name: Les23
4 out of 5 stars
4 out of 5 stars review

Dryer

The dryer works as expected with one exception, the lint is caught in the mesh lint catcher as well as on the lower glass door after drying towels.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 5, 2026
Reviewer name: RR65
1 out of 5 stars
1 out of 5 stars review

Wrinkles and features not working

Dryer causes all my clothes to come out wrinkled. When using steam fresh feature to take out wrinkles, clothes come out wet and worse then they were before. And the wrinkle minder setting on dryer does not work!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hello. We appreciate you taking the time to share your feedback regarding your LG DLEX4000W Dryer. We understand how important it is for your garments to come out ready to wear, and we want to help you get the best performance from your appliance features. As a brief troubleshooting step, ensure you are not overloading the drum, as proper airflow is essential for the steam feature to smooth out wrinkles rather than leave fabric damp, and check that the Wrinkle Care option is fully selected prior to starting the cycle. For additional guidance on managing garment texture and preventing tangling, you can reference https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979?srsltid=AfmBOoqBZZPCBt1Tjk4RCXOkF4mu5hdbGpUWHmV3k4iEl7meJHekji97. We are committed to ensuring your dryer works effectively for your home routine. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Aug 18, 2026
Reviewer name: Esther4255
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I am very pleased with my purchase. I like the various settings, the large capacity and the low noise. The drying times seem to be adequate.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hello there, Esther! Thanks for sharing your experience. Always great hearing your dryer is giving you the roomy capacity, helpful settings and quiet performance you were hoping for. If you ever need assistance, @LGUSSupport is here to help. #LifesGood ❤️ ‑Rich

Sep 18, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Value for money!

Huge drum! Silent and love the sensing feature. I can highly recommend.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hello Daleen! We love a quiet machine with a big heart, and we are so glad that huge drum and smart sensing technology are making laundry day a total breeze! If you ever need any assistance in the future, don't hesitate to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich

Mar 22, 2026
Reviewer name: Quinones
5 out of 5 stars
5 out of 5 stars review

I love it

The dryer work very well. I love how quiet it is, I can barely hear it when it’s running! The AI dry mode works really well and it doesn’t use a lot of electricity.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hi! We appreciate your awesome feedback on your LG Dryer—it’s great to hear how well it’s performing for you. A quiet cycle, efficient AI Dry mode, and low energy use make this LG unit a real everyday win, and we’re glad it’s delivering exactly what you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 7, 2022
Reviewer name: Doug2027
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Dryer

[This review was collected as part of a promotion.] So far so good. My only complaints are: (1) the very first normal cycle I ran left the clothes slightly damp, and (2) I did some bed sheets on the bedding setting and they were well done with about 20 minutes left on the cycle. I thought it would have sensed they were dry and cut the cycle shorter. Overall like the features. Would be nice if the machine did a push notification via app that the cycle was complete.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Oct 25, 2021
Reviewer name: CherubD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this dryer!!!

[This review was collected as part of a promotion.] I’m so happy with this dryer!!! After it was installed we had a d90 error message. I looked it up and the dryer was telling me the exhaust vent was blocked! We cleaned out the vent and no more error message. It works like a dream, quiet and efficient. No wrinkles in our clothes and the steam feature is great!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871