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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 131-140 of 1,432 reviews
Apr 19, 2021
Happy and Satisfied
2 out of 5 stars review

Verified Purchase

WHERE’S THE WIFI

[This review was collected as part of a promotion.] I purchased this Particular dryer because I wanted the Luxury of knowing with my dryer cycle was complete as I do for my washing machine however I was never able to get my Dryer to connect to the app. This sucks and I wasted so much money. I love the steam Capability even though I am not 100% that it works so I gave it two stars

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LGE Social Media

I'd like to see if we can offer assistance. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can answer any concerns or question you have. Thank you. ^Daphane

Mar 25, 2023
JAJe
1 out of 5 stars review

Verified Purchase

Many features that I do not use.

Only one setting sort of works. I have to wash a (small) load every on the bedding setting .Even then it will show 7 minutes of drying time and a few minutes later it will show 19 minutes left. Soon after it will show 36 minutes. It takes half a day to dry a load of clothes. Towels and sheets end up being damp and I have to hang them to dry. If I try the heavy duty or normal cycle the dryer will run a few minutes, then stop, showing the d95 code. The dryer was installed correctly, the metallic ductwork is not bent or too long and the vent has been cleaned and is lint-free. Would not buy this product again.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social Media

We greatly appreciate you taking the time to provide us with your feedback and apologies for any inconvenience this may have caused you. We value your understanding and patience as they relate to the problems you've faced, and we always do our best to provide our customers with the finest products we can, so hearing that you had a negative experience is upsetting to us. We would be happy to look into this issue on a forum that enables us to communicate back and forth. Using the handle @LGUSSupport on Facebook or Twitter, send us a private message with the model number of your product and your contact information. You can also call our customer support line at (800) 243-0000 to get in touch with us. We'll be there help you. Danee

Apr 11, 2022
Wings of NYC
4 out of 5 stars review

Verified Purchase

My LG DLXE4001W

[This review was collected as part of a promotion.] I bought this about 1 month now. Perfect fit to replace out, broken dryer. I based purchase on LG’s high customer reliability reviews on the LG app and on Consumer Reports ratings and then on the number of features versus price. So far, my loads come out dry with all the default and/or customized settings for high temperature and more dry time. Love the quiet low sound as it dries.

Review from lg.com
Helpful?47J70BAQASXP15569167871
May 6, 2021
jmc525
4 out of 5 stars review

Verified Purchase

Much better than my old one

[This review was collected as part of a promotion.] I can get my laundry dry in a much shorter time than my old one since the old machine was not working any longer. However, it doesn't dry items completely, yet the cycle says it's finished drying. Delicates in particular don't dry completely. The instructions say to dry sheets on delicate, which I've done; however, when the drying cycle finishes, the sheets are still damp. I try running the delicate cycle again, hoping it will finish drying the sheets but again it finishes and the sheets are still damp. I finally use the "timed" cycle and a low heat setting, the sheets were dried. I have no idea why LG thinks you should put your sheets away damp??? I do like the large tub, the controls, with the various adjustments, the color, and the storage drawer. The storage drawer not only gives me the extra storage but also makes it a nice height. I do like the new dryer but I need to change how I dry things, I won't use the "delicate" cycle to dry sheets only longer.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 31, 2022
RCS14
5 out of 5 stars review

Verified Purchase

Great product.

[This review was collected as part of a promotion.] We just recently replaced our 16 year old LG washer and dryer. Both still worked well but wanted to upgrade our laundry. Very spacious capacity and efficient in drying clothes. Love all the choices for different loads and temperature

Review from lg.com
Helpful?47J70BAQASXP15569167871
May 9, 2022
Badtigerkaw
5 out of 5 stars review

Verified Purchase

Performs as advertised, very easy to use

[This review was collected as part of a promotion.] Dryer out performs expectations with ease of use. Drys even comforters in once cycle, love the steam clean feature, and i know this sounds silly, but love the cheery chimes to let you know load is done….. like the app the also lets me know when cycle is done…

Review from lg.com
Helpful?47J70BAQASXP15569167871
Mar 28, 2024
David M S
5 out of 5 stars review

Verified Purchase

Excellent Dryer

I bought this electric dryer over a year ago with the accompanying washing machine. I have been extremely satisfied with its performance and its durability. That dryer runs every day because we do a laundry every day. The features are more than easy to follow. What else can I say other than I would purchase and or recommend this product to anyone who needs a reliable appliance.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Digital Care Team

Hi David, thanks for taking the time to share such a thoughtful review of your 7.4 cu. ft. Large Capacity Electric Dryer DLEX4000W. Using it daily for over a year is a true test of durability, and it’s great to hear it’s been performing so reliably. When an appliance becomes part of your everyday routine and still delivers without fuss, that really says something about its build and design. The fact that you’d recommend it to others is the highest compliment we could hope for. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Apr 27, 2024
kbjcnj
5 out of 5 stars review

Verified Purchase

Feature packed!

It was time to update my LG washer and dryer after over 15 years of faithful service. They both worked fine but I was anxious to replace them before I had a problem. With regard to the model DLGX4001B dryer, it’s amazing what technology advances have taken place in 15 years! The washer/dryer is WiFi enabled so that I can check the cycle progress on my phone and receive Alexa alerts once the cycle is finished. The dryer is paired to the washer so for example when the wash cycle for Towels is complete, the dryer automatically pre-selects the dry cycle for Towels. There are more cycles and each is much more unique with this model compared to my 15 year old machine. This model also features steam functions. It runs whisper quiet, smooth, and is solid as a rock. The unit looks great in black steel but a minor complaint is that the LED panel is a bit hard to see so I need reading glasses and a flashlight if I want to choose any of the many available dry options.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Digital Care Team

Hi there! Thanks for the thoughtful review — sounds like your upgraded dryer is showing off some serious modern magic. We appreciate the note about the LED panel and will pass it along to our product team. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich

Jul 7, 2021
Sparky23
5 out of 5 stars review

Verified Purchase

Great product replacement for aging equipment!

Within the month of owning this unit we have done multiple loads of laundry with no faults at all! The machine is whisper quiet, respectfully, and it very user friendly!! Pair this with the washer and it takes the guess work out of setting the dryer time and setting! Along with ease of use, the LG app and the ThinQ technology allows us to be away from the unit and home and monitor the status of each load! I highly recommend this unit and it’s sister dryer unit!

Review from lg.com
Helpful?47J70BAQASXP15569167871
Apr 27, 2024
Laurenbb
4 out of 5 stars review

Verified Purchase

Happy so far

[This review was collected as part of a promotion.] So far so good! Have only had for a couple of weeks but it does the job what seems to be efficiently. I also never thought I would need an app for my washer and dryer but it is quite a great feature for those who quickly forget they are doing laundry.

Review from lg.com
Helpful?47J70BAQASXP15569167871