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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 121-130 of 1,427 reviews
Jan 31, 2022
Shayb
5 out of 5 stars review

Verified Purchase

Quiet and quick

[This review was collected as part of a promotion.] We are loving our new dryer. It is so quiet and dries so quickly. We love that it has WiFi and notifies us on our phone when it has completed drying so you can get the clothes out right away. This is a perfect size for large towels and other large loads as well.

Review from lg.com
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Jan 5, 2022
PIBS
5 out of 5 stars review

Verified Purchase

Wonderful dryer

[This review was collected as part of a promotion.] When our 16 year old dryer stopped working we decided to buy a new one. Our son had just purchased an LG and loved it, so we decided to do the same. And we are so glad that we did. It has everything we need and then some. We especially like the steam option and the many other options that it has.

Review from lg.com
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Jul 2, 2023
elizabethc
2 out of 5 stars review

Verified Purchase

I hate this dryer

I bought this dryer to match the LG washing machine which I also bought to replace my old one, based mainly on Consumer Reports recommendations. They both suck compared to my previous machines. I waited until I had used the machines for a couple of months, and spent some quality time with LG help line, before reviewing. - First, the standard height of washers and dryers apparently has been increased, I guess in order to accommodate all the additional useless features or the wifi that I don't use (because it would be one more thing to have to fix, I have some experience with so-called "smart" appliances). This increase in height necessitated remodeling my laundry room, since my workspace needed to be raised to accommodate this new model. - The drum is much too big now. Once you sort clothes by color, type, temperature, etc, you want to be able to do several smaller loads, not one humongous load. - The biggest con is that the dryer does not have a sensor to signal when clothes are dry. If it decides that the clothes need 55 minutes, then my god it will bake your clothes for 55 minutes, whether they are already dry or not. My previous dryer would beep as soon as ANY of the clothes were dry, and I could take them out and continue the cycle with the rest. This dryer does not. - Also a big con is that the dryer is very rough on clothes. I have had clothes damaged by the dryer. - And on top of that, this dryer leaves them wrinkled! Maybe because of the baking tendency noted above. I have tried various settings. And no I do not leave the clothes in the washer for long after washing, I transfer them soon after. And I use dryer balls. And remove clothes promptly from dryer. (My old dryer did also have an automatic feature at end of cycle to cool down and continue tossing if clothes were dry and you did not remove immediately, this one does not). - The manual is useless, it does not even give the cycle options/instructions for use, only troubleshooting. You are obliged to look online. I have cleaners, and airbnbs staying here and using the machines, so they need to have more intuitive and logical dashboard. - Finally, instead of just a quick beep to signal the end of the cycle, the dryer plays an irritating song. So no I cannot recommend this dryer (or the matching washer). It is difficult to imagine that LG ever tested this dryer with consumers, there are so many things wrong with it.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from Social Media

Hi, Elizabeth. Thank you for reaching out to us. We're sorry that the dimensions of the LG Dryer don't meet your needs. Regarding all the other issues you've encountered with this, we want to help you. Please please send us a private message with your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jan 1, 2022
Llcd91
5 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] It's been awhile since I had a washer and dryer so when we sold our home and moved into a new place that was one of the first appliances we got. I really love my LG washer and Dryer. I really like all the different options on it. And the self diagnosis feature is really neat and super easy to use .. I also like the chime / tune noise that they make when the load of laundry is finished. Would recommend these products for sure! They work great and have plenty of options for different wash cycles.

Review from lg.com
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Jan 23, 2023
Subrenaa1
3 out of 5 stars review

Verified Purchase

Love the capacity

Bought this a month ago after all the other machines I was interested in were unavailable for immediate delivery. That said, it's a nice large capacity dryer that works pretty well. The energy efficient cycle leaves clothes a little too damp for my liking otherwise it's not a bad choice... the washing machine on the other hand... I digress this is for the dryer which I would recommend. The Washing machine on the other hand leaves a lot to be desired!

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social Media

We appreciate your feedback, as your satisfaction matters to us, and it's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best products possible. We assure you that your constructive feedback does not go unnoticed, and this information will be shared with our research and development teams for future improvements. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Feb 1, 2022
TooSoon
1 out of 5 stars review

Verified Purchase

So far so good.

[This review was collected as part of a promotion.] This dryer was installed two weeks ago. Installation was straightforward. So far, I’ve only done two loads and everything worked as expected. I found the manual often difficult to interpret, and especially so for setting up the ThinQ wifi. For example, it if not clear whether the word device is referring to the dryer or the smartphone. Also, a lot of trial and error is involved in learning to use the controls. I hope this will improve over time. Note. I am a native english speaker with a PhD in physics. So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.

Review from lg.com
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reply from Social Media

When setting up the ThinQ app you want to make sure your router is set for 2.4GHz, anything higher is not compatible. Also the wireless network name (SSID) has to be a combination of letters and numbers, special characters will not work. You want to make sure that the security protocol of the router is set to WPA2, otherwise network set up may fail. Once you are cleared the setup you should be able to download new and specialized cycles that are not included on the dryer. With the app you will also get energy monitoring advice, venting tips and smart diagnosis feature that helps you troubleshoot or diagnosis any issues. This app is a wonderful smart home companion tool. ^Jennifer

Mar 24, 2021
Sweet mary
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Only had the dryer a little over a week. Have played with it a little. Do like the steam feature. As far as dryers go it looks great. My wife said that made the difference between the the models we were looking at. The controls are very intuitive and logical. So far so good, oh and the fact there made fifty miles away in Clarksville, Tn didn’t hurt either.

Review from lg.com
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Apr 5, 2023
Ric M
5 out of 5 stars review

Verified Purchase

Great Dryer

[This review was collected as part of a promotion.] We are very happy with our new dryer. We are amazed at all the new available features we’ve never had before. Like the steam feature which reduces the amount of wrinkle on our clothes. The AI that measures the exact time it takes to dry a load of clothes. We really the the added feature that alerts us of the exhaust air flow being restricted. That’s a really nice safety feature. We look forward to many years of excellent performance!

Review from lg.com
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reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Jun 7, 2021
WRJ1
5 out of 5 stars review

Verified Purchase

Great Washer/Dryer Products

[This review was collected as part of a promotion.] We love all the features, from getting Smart updates on our App for wash/dryer progress as well as some of the features new to us like Steam setting and Turbo. The washer and dryer combo offer large load capacity that we need. The machine is super quiet and is sharp looking.

Review from lg.com
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May 10, 2021
Chris49
4 out of 5 stars review

Verified Purchase

Excellent Dryer

[This review was collected as part of a promotion.] Would give this 4.5 stars - love the features - TurboSteam has been wonderful to freshen up clothes - like the wifi features way more than expected (being told via your phone when clothes are done is really nice when living in a multi-level home) - only issue I have had is clothes needing a little longer in the dryer when mixing my usual clothes and bedsheets together

Review from lg.com
Helpful?47J70BAQASXP15569167871