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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 1,091-1,100 of 1,448 reviews
Mar 23, 2021
Reviewer name: Supermom88
5 out of 5 stars
5 out of 5 stars review

Dries Clothes Fast

[This review was collected as part of a promotion.] Bought in Nov but took about 6 weeks to get. We wanted black to match our other appliances but LG or anyone else no longer offers that color. We got black steel which is dark gray. The glass door helps blend in and really makes for a quality dryer, Dries Clothes Fast. The clothes are very hot, and I do remove them before the cycle ends so the sensors are a bit off. The cord hookup is very easy thanks to someone thinking ahead - even has a built in "bowl" to catch any dropped nuts or screws. Is wifi enabled but you can not access online features or sync with washer without having a smartphone and downloading crap on it. There is a large gap between the wall and top, so things fall behind this easily. We finally stuffed a towel between the dryer and wall to prevent this from happening. Some really good and neat features but some stupid design errors sums LG up.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Oct 10, 2021
Reviewer name: Aaron042
4 out of 5 stars
4 out of 5 stars review

Good, but expected more.

For the price, I was shocked this dryer didn't come with the inside Dryer Rack. Also, not sure if it was suppose to or not, but ours didn't come with the water hoses that you are suppose to use to hook it up! I was also shocked on this! Another trip the store and was unexpected. Overall, I like the dryer, but it seems LG is finding ways to cut corners! I just hope this doesn't mean quality is going to be down as well!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jun 11, 2024
Reviewer name: Gregory78
3 out of 5 stars
3 out of 5 stars review

Disappointed.

Purchased 11 mo. ago. Experienced a problem. Dryer would not stop running after cycle completed. Waiting on repair for about a week now. Process has not been that smooth. Discovered that sometimes it will work okay, other times not. Have to unplug it after every use. We are waiting on a new motherboard. Otherwise, I like the dryer.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Thank you for taking the time to share your experience with us, Gregory. We understand the inconvenience caused by the issue with your dryer and aim to resolve it promptly. At LG, we take pride in delivering exceptional products and services. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless experience. As you already have someone to repair the unit, we assure you that this will be taken care of. In the meantime, if you require any further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. They will be happy to assist you and provide updates on the repair process. `Liz

Jan 12, 2021
Reviewer name: JC21
4 out of 5 stars
4 out of 5 stars review

Worth the Investment

[This review was collected as part of a promotion.] This washer & dryer set were worth the investment. We've only had them a couple of months but we love them. This dryer looks nice, runs quiet and does the job. It is spacious and has lots of options.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jun 4, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Machines

[This review was collected as part of a promotion.] We bought scratch and dent front load washer and dryer. The experience has been so wonderful. To have so many options built in on both is a blessing. You don't have to guess how to wash or dry anything that fits those. Really is one of the best things we have purchased recently.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jul 31, 2024
Reviewer name: Shoes5
5 out of 5 stars
5 out of 5 stars review

Great new washer with a great app

I am impressed with my new LG washer. It operates quietly, which is a significant plus, especially in an open-plan living space. The performance is excellent. It consistently washes clothes thoroughly and removes stains much better than the temporary upright model we were using. One of the standout features for us is the accompanying app which offers a range of functionalities. The alert feature is particularly useful, notifying us when a cycle is complete. Additionally, the customizable wash settings are fantastic, allowing us to tailor each wash to the specific needs of the load. I highly recommend it to anyone in the market for a new washer.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hi, there. We are thrilled to hear that your new LG washer is delivering such impressive, quiet performance in your living space and tackling tough stains with ease! It is awesome to know how much you are enjoying the smart capabilities of the LG ThinQ app—those cycle-complete notifications and customizable settings really do bring next-level convenience to laundry day. If you ever need any assistance in the future, feel free to reach out to @LGUSSupport.#LifesGood ❤️^Juvy

Feb 24, 2024
Reviewer name: pokeyt
4 out of 5 stars
4 out of 5 stars review

Overall pleased with the dryer

[This review was collected as part of a promotion.] I purchased this dryer to pair with the new washer I purchased to replace a 13 year old LG washer that died. Overall I am pleased with the dryer. The sensor drying cycles can sometimes leave the clothes a bit damp or a bit over dried. The anti-static option, which injects steam into the drum a few minutes before the end of the cycle, is pretty useless. While it does inject steam, it also splatters water on the clothes so you end up with big wet spots on the otherwise dry clothes. My 13 year old dryer it replaced also this issue. I had hoped over 13 years that LG would have addressed this design flaw, but apparently not. It would also be nice if the ThinQ app would allow me to create a custom cycle to download instead of just allowing a download from a predefined list of cycles.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jul 8, 2022
Reviewer name: JakeJ
5 out of 5 stars
5 out of 5 stars review

Great dryer after vent cleaning

[This review was collected as part of a promotion.] We bought this dryer a few months. It didn't seem liked it dried very well. Recently bought a dryer vent brush and fully cleaned our duct. That was the main issue, the dryer works great. The app that send a setting from the washer to dryer is very helpful, all I have to do is hit the start button once turning the dryer on. The app also helps with maintenance the flow sense is nice to have to know when your duct is clogged.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Feb 5, 2024
Reviewer name: Vegas Contractor
1 out of 5 stars
1 out of 5 stars review

Dryers that don't dry

I can only agree with most of the reviews on this list. The dryers are pretty much useless. We called the service line we got told to reset the dryer and use it only on the speed dry setting and it worked for a few times, but it takes two or three hours plus times to dry. As a general contractor i see a lot of different systems and LG has been the worse product I have come seen and will try and discourage anyone from purchasing. .

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hi there. We understand your experience with your dryer fell short of your expectations. We'd like to take this opportunity to have a closer look into your issue! If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow. Blockages can be caused by an obstruction in the duct work or lint build up on your air filter. Please make sure your lint filters are clean and free of any debris. Please start your dryer on a normal cycle. Next, go outside where the dryer is vented and ensure the airflow is adequate. If there is weak/ no airflow, there might be a restriction that needs to be removed. Are you receiving an error code? Feel free to reach out to us so that we can help zero in on the cause and help resolve the issue! We're available via PM on social media at the handle @LGUSSupport. Be sure to include your phone number, model number, serial number, and error code should you be receiving one. It would be our pleasure to help! ^Chris http://spr.ly/6429Vyc93

Mar 26, 2021
Reviewer name: Momma6
4 out of 5 stars
4 out of 5 stars review

GETS THE JOB DONE!

[This review was collected as part of a promotion.] Nice and quiet and gets the job done. Takes some time to get used to the settings and what works best for the various loads (jeans, towels, delicates etc.). We'll figure it out (we've only had the dryer for a short time). After installation, follow instructions carefully when doing the heat test. The installation duct test is nearly impossible to get to work (don't fret if you can't get it to work on the first 5-10 times you try - find an LG video on how to do it and read the comments to get it to work). Overall, pleased with this gas dryer. You won't be disappointed with this purchase.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871