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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,441 ratings1,441 reviews
  1. 5 stars78% (1,117)
  2. 4 stars13% (191)
  3. 3 stars3% (43)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 1,081-1,090 of 1,441 reviews
Sep 1, 2024
Reviewer name: 4650
1 out of 5 stars
1 out of 5 stars review

Never worked

I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph

Jun 20, 2024
Reviewer name: Dave1171
5 out of 5 stars
5 out of 5 stars review

Dryer works just fine

After about 1 month of usage, the dryer is working perfect. I did have some issues trying to find a good hot air exhaust pipe to fit this due to it being close to the wall and offset from the exit connection. Ended up using my old periscope pipe due to it being smaller. The original one I purchased (0 to 18") had the overhang go out too far into the path of the washer sitting to the right of it. Also the periscope I did use interfered with the steam water line hook-up so I did not connect. Only really use the dryer for drying bedding and towels. We hang our clothes on an inside line to dry due to the AC and dehumidifier doing the bulk of the drying. But it's working great.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Aug 12, 2024
Reviewer name: Littlebrother
4 out of 5 stars
4 out of 5 stars review

Early evaluation

[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jan 28, 2021
Reviewer name: 4Bill9
5 out of 5 stars
5 out of 5 stars review

Very Happy

[This review was collected as part of a promotion.] Bought this unit along with compatible LG front load washer. Great combination and being used as a stackable unit. The stackable kit is wells designed and we are extremely happy. We highly recommend this product.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 2, 2021
Reviewer name: Crazy4Duke
5 out of 5 stars
5 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] We have been very pleased with this dryer and it's features. We didn't buy it for its smart features but we may be enjoying those more than any. Dries well, is quiet and doing what it's supposed to. Very pleased.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jan 2, 2021
Reviewer name: Retired Momma
5 out of 5 stars
5 out of 5 stars review

Quiet, easy to use

[This review was collected as part of a promotion.] Purchased the matching pair of washer and dryer in Nov 2020 with pedestals for each. I love the simplicity of operation, quiet running cycles and look of the appliances. Did a lot of research before we bought the LG brand and I can say it was well worth it.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Dec 13, 2023
Reviewer name: domd58
4 out of 5 stars
4 out of 5 stars review

NEW & CLICK DRYER

[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that! What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 8, 2022
Reviewer name: daveg51
3 out of 5 stars
3 out of 5 stars review

Ruins my towels

I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jul 5, 2024
Reviewer name: Tiania
1 out of 5 stars
1 out of 5 stars review

Doesn't work - nothing but excuses from Sam's

We have had nothing but issues with our delivery since day one, and it has now been about two months with no support resolution in sight. The first washer that we were delivered had large scratches on it that they tried to cover with black marker. We requested a replacement and it took a couple weeks to receive the replacement. Well, the replacement never worked from the beginning - we believe they provided us with a refurbished unit. It would only steam our clothes on a very hot temperature and it would not do anything else. We have had the new washer for about three weeks now and it has been a painful process getting a new one - Sam's has not been helpful and they keep telling us they have no control over the replacement time. And now today the washer doesn't even function at all. The carrier keeps calling us to schedule a delivery and so we try to make sure we are home and then they cancel. We work and are not able to take an unlimited amount of time off. I would avoid buying appliances from Sam's at all costs.

Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Customer Care

Hi there. Thank you for reaching us. I'm so sorry to hear that you've been experiencing issues with your LG washer delivery and support, and I can understand how frustrating it must be for you. As an LG representative, I want to acknowledge the inconvenience and distress this has caused you and your family.Firstly, I apologize for the initial washer with scratches and the subsequent replacement process that took weeks. It's unacceptable that the first washer had imperfections, and I'm sorry that it didn't meet your expectations.Regarding the replacement washer, I'm deeply sorry that it didn't function properly from the beginning. We take pride in our products' quality, and it's concerning that it didn't meet our standards. I understand your concerns about receiving a refurbished unit, and I'll make sure to investigate this further. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Mar 6, 2021
Reviewer name: HVAC technician
5 out of 5 stars
5 out of 5 stars review

Saves space

[This review was collected as part of a promotion.] After much research decide on LG for several reasons. 1 Previous washer didn't have cleanout filter. 2 Needed space to install water softener. I've had for 3 weeks and so far so good, I was concerned on reviews of noisy ,but mine quiet as can be.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871