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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 31-40 of 480 reviews
Apr 22, 2023
Mark4Now
3 out of 5 stars review

Verified Purchase

Good refrigerator but 2 negatives

Love this refrigerator. Convenient, flexible accessible. Unfortunately, 2 negatives: 1) Craft ice maker stopped working after 3 months and still trying to get it to work. Software update did not fix it so likely i have to thaw the entire freezer to get it working again. 2) The door device to fill the space between the two french doors is very sensitive and does not always close when the doors close.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Social Media

We're sorry to hear you're having an issue with your craft ice machine. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000.

Nov 8, 2023
Mary86
5 out of 5 stars review

Verified Purchase

A must have fridge

Have only had a few weeks but this refrigerator is outstanding!!!!!!!!! It is so sleek and modern and has wonderful features! Love the bright lighting inside, the storage space, the side shelf space, the door that can open 2 ways, the middle rawere that can be an extra freezer if needed, and the two ice makers!!!!!!!! One with ice balls really fantastic. Cools beautifully and looks so beautiful in our kitchen. Only draw back is tha the ice maker is rather slow but nohing to really compain about!!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Nov 7, 2023
jujie123
4 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Bought this refrigerator several weeks ago. Love, love, love it. Love the door in door, the measured water dispenser, the fully covert drawer and the craft ice! If I had one complaint, it would be that the shelves aren’t ver adjustable. But it’s a minor thing.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jun 27, 2023
Linda Michigan
4 out of 5 stars review

Verified Purchase

Love the door within a door

[This review was collected as part of a promotion.] We are totally enjoying our refrigerator - with one exception. We would like to be able to adjust the shelves to allow taller items to be stood up in the refrigerator, rather than laid down. The only way to do that is to remove a shelf & we need the space. We have pushed in the shelf with the adjustable height to provide more "standing room," but it is not enough and the space behind it is lost.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Dec 13, 2022
Groovy Fridge
5 out of 5 stars review

Verified Purchase

Groovy Fridge!

[This review was collected as part of a promotion.] 1 month in our home and we are in love! Couple of really cool things ; The middle drawer is the bomb! Especially if you are in a wheelchair it's very easy and accessible to get what you want. It's large enough to hold all your drinks snacks from pudding cups yogurt and more! oh, Lets not forget it's plenty big for that party tray too! Front door split is amazing! Need something in a hurry? The split door allows you to grab your favorite items without opening the large door. all your faves quickly at your finger tips.The bottom freezer is plenty large enough for what ever you need to freeze! Did I mention the party ice cubes?? Totally cool! They kinda of look like big frozen snowballs I'm in love! Don't hesitate go for it! Don't hesitate to purchase this

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Dec 30, 2022
LG French Doors
5 out of 5 stars review

Verified Purchase

Great Refrigerator

Our family has been very pleased with our new refrigerator! We love the 2 different ice makers. I love the 3 drawers for storing food! The middle drawer can be a freezer or refrigerator option! The door handles are flexible for getting items out of the door! So far, everything is going well! This is a fancy refrigerator even with Wi-Fi options. We as a family think it’s worth the money we paid! Thanks for providing a good quality product!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jun 11, 2021
Jim Cat
4 out of 5 stars review

Verified Purchase

Nice Unit

[This review was collected as part of a promotion.] Overall I like the unit, the specialty ice maker (round balls) are great for drinks, the convenient door within a door for common items that you use more often than others is awesome...however there are a couple smaller things that I personally believe could be better. The main doors, if you don't hold them all the way when closing slam pretty hard otherwise...On the inside the slide shelf is a nice feature but a little on the small side in my opinion, limiting what items could be stored in that area. And in the freezer, the sliding shelf is very small and doesn't open as nicely as some of the competitor models I looked at. And it is on rollers that if you open the drawer fast causes it to slam forward and the same when closing. As I said this feature was a concern when I was shopping and most certainly better in the competitor lines. With that being said the interior looks much better than the same competitors who's interiors looked very very cheap with their plastic rimmed selfing. The measured water features I didn't think I would have any use for UNTIL I went to do some cooking and had not unpacked my measuring cups lol....So I was forced to use it and actually see a usefulness that I didn't appreciate before! The small features I talk about as negatives are very minor and obviously did not stop me from this purchase....I just mention them to give the fridge a fair review....I would buy this product again without hesitation at this point

Review from lg.com
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Jun 6, 2023
Johnny 24
1 out of 5 stars review

Verified Purchase

Craft icemaker quit working

The main reason we selected this refrigerator was the craft ice. Now after a few months, it just quit working. We requested service almost 2 weeks ago and have not heard a word. We requested service again today. We read a lot of complaints about this on the Internet.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social/LG

Thank you for providing us with valuable feedback on your LG Smart Refrigerator. We understand that you are having issues with receiving prompt repair service, so we’d like to help you. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to look into t this further with you. ~Rita

Jul 7, 2021
Berry14
5 out of 5 stars review

Verified Purchase

Love the convertible drawer

[This review was collected as part of a promotion.] Replaced old fridge. Like all the features of this fridge especially the convertible drawer and ability to see temps on outside of door as well as on LG app. Good space and thought out layout for counter depth fridge. Lighting is good and bright and the filters are easily accessed. Would have liked top freezer drawer to roll out to be more full view. Would have liked top freezer drawer to come out further to be more full view.

Review from lg.com
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Jul 30, 2022
Sharons fridge
5 out of 5 stars review

Verified Purchase

Great Quality

[This review was collected as part of a promotion.] I had a full size LG fridge in my previous home. Moved to a condo and knew LG is what we wanted. We went with the counter depth as it would fit better in our space. I was very hesitant but now am so glad we did! The refrigerator is amazing and we didn’t lose much space.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139