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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 471-480 of 480 reviews
Jan 12, 2025
Neil 818
2 out of 5 stars review

No instruction but here’s the parts

[This review was collected as part of a promotion.] Fix it yourself buddy! Oh, and without any instructions.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG

Hi there, Neil. Thank you for sharing your experience with us. We understand your situation, and we want to help make this right. We recommend checking the parts thoroughly to ensure that everything is present and compatible with your LG LRMDC2306S French 4-Door Refrigerator. If you're looking to assemble or install specific parts, we'd be happy to provide instructions or guide you through the process. https://www.lg.com/us/refrigerators/lg-lrmdc2306s-french-4-door-refrigerator#pdp_specs For the best assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further with clear instructions and troubleshooting steps. We appreciate your patience and look forward to resolving this! —Renzo

Oct 22, 2024
Tx mom
4 out of 5 stars review

Good appliance

[This review was collected as part of a promotion.] I like the lg refrigerator except that the water dispenser is very slow.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG fridge! The spacious design and versatile Full-Convert Drawer give you the flexibility to store everything from fresh veggies to frozen favorites. While the water dispenser flows steadily, it's designed for precision and filtration, ensuring clean, refreshing water every time. However, Slow water dispensing is usually the result of low water pressure from the main water supply or a disruption of the water supply flow. Check out these tips on how to correct that: https://www.lg.com/us/support/help-library/lg-refrigerator-water-dispensing-slowly--1337887886789. If this persists after these troubleshooting steps, private message us on social media @LGUSSupport with your contact details​. We'll be happy to continue finding a solution. ^David

Jan 1, 2025
sslyle
4 out of 5 stars review

Commonly used items access

I especially like the double left hand door for commonly used items

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hey there! Making life convenient for you is always a priority. We're happy to hear that your LG refrigerator is able to help make that happen! *Josh

Sep 8, 2020
Vyacheslav
1 out of 5 stars review

Do NOT buy this crap

It broke after 2 years and LG still did NOT fix it or replace it

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Dec 31, 2024
Jeremy360360
1 out of 5 stars review

Planned obsolescence

Broke after 2 years. Piece of junk/ also the craft ice makers are problematic

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hey Jeremy! Thank you for sharing this with us. We aim to craft products that are long-lasting and reliable so your feedback is greatly appreciated. We're here to ensure you enjoy your LG refrigerator to the fullest because nothing beats the joy of craft ice enhancing your favorite drink! Has this been resolved? If not, private message us on social media @LGUSSupport with your contact info and model number. We'll do everything we can to help you through this! ^Joslyn

Nov 18, 2023
Dissappointed Customer
1 out of 5 stars review

Horrible product

Horrible refrigerator stopped working after 2 months

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Customer Care

Hi. We understand your experience isn't up to par with our continuously improving standards and would like to help! Please reach out to our social media team at the handle @LGUSSupport. If you don't mind, please include your phone number and refrigerator information in your private message to us (model and serial numbers). It would be a pleasure to discuss your warranty and help get the necessary repairs done on your refrigerator. ^Chris

Jul 4, 2024
PhyllisBo
1 out of 5 stars review

My refrigerator is 3 1/2 years old and has had a compressor replaced and 3 evaporators

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG

Hi there. We understand how frustrating it can be to experience multiple repairs on a relatively new appliance. Given the history of repairs on your three-1/2-year-old refrigerators, including a compressor replacement and three evaporator replacements, we'd like to take a closer look at your situation. We value you as a customer and want to ensure you have a properly functioning appliance. To best assist you, we kindly ask that you send us a direct message through Facebook or X @LGUSSupport. ^Con

Jul 27, 2024
Mattgizzy
5 out of 5 stars review

Great features

I love the door in door. And the craft ice choice .

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jan 30, 2025
RLSR
4 out of 5 stars review

excellent product

working great so far. lots of storage. love the special compartments and the craft ice

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Team

We’re so excited to hear that your appliance is working great and that you’re enjoying the extra storage, special compartments, and Craft Ice feature! We designed these features to make your life easier and more enjoyable, and it’s wonderful to know they’re hitting the mark. Thank you for sharing your experience with us – we truly appreciate it and are so glad to have you as part of the LG family! If you need anything, we’re here for you! 😊 ^Anthony

Oct 10, 2024
ChrisB2
1 out of 5 stars review

Buyer Beware

I bought the LG fridge with craft ice. I have had continuous issues with no help from LG.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hey Chris! How's it going with your craft icemaker? Sometimes these things can get a little wonky due to power blips, water pressure, or temperature changes, but no worries, we can fix it. First, let's check your water pressure by checking if you can dispense 8 oz of water in 8 seconds. If not, we can adjust it as needed. Also, double-check that your freezer temperature is between -6°F and 0°F. Then, let's do a manual reset of the craft icemaker using this link: http://spr.ly/6425qyJI9. After that, give it 48 hours to work its magic. If you've got any other questions or concerns, just shoot us a private message on social media at @LGUSSUpport. We're here for you and ready to help! Keep cool. ~Ivy