[This review was collected as part of a promotion.] We love everything about this drive but our favorites are the multi-temp snack drawer and the door-in-door. Being able to quickly and easily open the light weight outer door for beverages throughout the day offers a convenience we didn’t know we’d enjoy so much. Now it’s something we can’t live without. Same for the snack drawer. Over the holidays we used the drawer as a freezer for all our baked gifts. It was extremely useful. I’ve already recommended this fridge to several neighbors.

[This review was collected as part of a promotion.] We've had this unit for just over a year and continue to have small irritating problems. The overlap flap between the french doors needs continuous adjustment or it doesn't close. This leaves a gap so the door is actually open at that point. If we don't notice it, the refrigerator just runs and runs to keep the temp. Now the water filter will not stay in place due to a misalignment of the socket. Others have also had this same problem so apparently it is a design flaw.

Still relatively a new addition to our household. It’s too soon to evaluate reliability, however, we are extremely happy with our purchase thus far. The refrigerator is performing exactly has we hoped. It provides plenty of storage and allows us to organize contents for easy retrieval. It runs extraordinarily quiet. We really like using the center drawer to create our own “deli counter’. Kudos to the design team!

We bought this fridge and it has been a great replacement from what we had. Love all the features and the ability to have a "Smart" fridge. The icemakers in the fridge, however, could be better. The main ice maker just doesn't make enough ice at times. It takes a while. The craft ice maker in the bottom freezer, we had issues with it. It was broken after a year and doesn't work. Hopefully we're able to get this replaced in a relatively quickly matter.

[This review was collected as part of a promotion.] I have had this refrigerator for 2 weeks and love it. It's very quiet; except when those pretty balls of ice drop! Can barely hear it running. Love the different compartments and how much longer my meats last without freezing. I love it! I also have the LG washer and dryer also beautiful products and have had no problems with them!

[This review was collected as part of a promotion.] Replaced old fridge. Like all the features of this fridge especially the convertible drawer and ability to see temps on outside of door as well as on LG app. Good space and thought out layout for counter depth fridge. Lighting is good and bright and the filters are easily accessed. Would have liked top freezer drawer to roll out to be more full view. Would have liked top freezer drawer to come out further to be more full view.

So we are right at 1 year and the fridge is awesome. Previous was a side by side that nothing fit in but this one has incredible space and convenience. The ice/water in the door is great, the deli drawer is great. The not so great; the craft ice maker conked out last month and the service tech said we needed a new ice maker. Said it is a known issue where the heater that kicks on for a couple seconds to warm the ice so it will dump craps out. The tray rotates, ice balls stick, dumps water on top of the stuck ice balls which runs into the bin and freezes.

Although I like the layout and most of the features of this refrigerator/freezer, there are a few things that I had with my old one which I miss. I would like to see the actual temperature of the refrigerator and freezer shown instead of that what it is set to. I would also like to have it on some type of rollers, which would make it easier to pull out when cleaning behind.

[This review was collected as part of a promotion.] I would give it definitely a 4.5, the problem was the craft icemaker died. But they did send a new icemaker for me to install. It was was easy to do but hard for older people to bend and do things that you need to do to get it installed. Lucky my wife is small and flexible, she was able to help with installing because I am too big to get down in there. That is the only reason I give it a 4.5. It is a wonderful refrigerator with middle compartment to use as arefrigerator or freezer and the front door where you can open just the front half for drinks and I love the 3” round ice cube balls.

I've had LG refrigerator in my houses for a long time and can't imagine not having the door in door feature. I bought a condo that had another brand and had to switch it out even though it was only 5 years old. I love the middle drawer. I use it for the freezer things I use most often (like ice cream). The craft ice is something I've never had before and love it. Unlike the one I replaced; this is so quiet I never hear it running. The only thing that is an issue is the air filter on the back wall. It is extremely hard to get off. You have to use a lot of force and I'm arthritic and over 70 so that's tough. The first time I finally got it off, I broke the tab off that holds it in. When I got the replacement and put it on I again couldn't get it off. I was afraid to force it again. A service man came out and even he had trouble but got it off. He put it on and off several times to try to loosen it up so I could do it. It shouldn't be that hard. I don't remember my other LG's being that difficult.