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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 121-130 of 480 reviews
Jun 1, 2023
Hank S
3 out of 5 stars review

Verified Purchase

Had to replace Ice maker within 6 months!

Bought this refrigerator because of it being counter depth and having both door and craft ice makers. The ice makers are great when they are working - but we have already had to replace the door ice maker (3 weeks without ice!) and have had issues with the craft ice maker where it just stops making ice and needs to be reset. This is the second LG refrigerator that we have had to replace the ice maker within the first year - we expected better quality from LG.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social/LG

Hi, Hank! We want you to know that we continuously work to improve the quality of our products that drive customer satisfaction. Your feedback for your LG Smart wi-fi Enabled French Door Refrigerator with Craft Icemaker is especially important to us, and your concerns will not go unnoticed and shared with our team. We would love for you to reach out to our LG Social Support team on Facebook or Twitter, using the handle @LGUSSupport, and provide the model and serial numbers of your unit in your first message, and we will certainly further investigate your issue. We do apologize for any inconvenience this has caused you. ~Rita

Apr 26, 2022
Page56
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I love this refrigerator. Love the full convert drawer and the craft ice. Be forewarned, the craft ice does take some time to produce but it is fantastic. It was a perfect fit and looks fantastic.

Review from lg.com
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Aug 14, 2023
GeorgiaKat
5 out of 5 stars review

Verified Purchase

Beautiful!

I absolutely love this refrigerator. So much so that I'm buying it again in my new home. I was so sad to leave it behind. The only thing that makes me crazy is having to pay more for a smaller refrigerator (counter depth). I'm going for the full size one in my new house.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Nov 9, 2021
olphridgemen
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] This is the first new refrigerator we purchased in over 12 years. Refrigerator have changed very much over that time period. I did the research and decided on this LG Refrigerator and we are so happy we did. The craft is maker is an added bonus, outstanding refrigerator!!!!!

Review from lg.com
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Jan 2, 2022
jrw1031
5 out of 5 stars review

Verified Purchase

Almost perfect

I love my new LG refrigerator/freezer. Door in door feature more helpful than I expected. Two very small things I'd change -- the temps shown on the outside of the door are what the settings are, not what the actual temp is inside. I've found in helpful in other refrigerators to have an indication if the temps inside vary. The other is that I'd rather have the water dispenser show me how much water is coming out, rather than using a preset. Otherwise, I love it!

Review from lg.com
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Aug 24, 2022
Waynes chef
4 out of 5 stars review

Verified Purchase

This fridge might hold more than you expected

I bought this fridge a month ago and do like it. A few things to be aware of are 1. The shelves in the door are very small they might only hold something the size of a small mustard, soy sauce etc. very few things actually fit in the door spaces. 2. It takes more than 48 hours to get the large round ice cubes. It took my fridge 4 days then only made 3 every 3 days for a wile I had to Google how to reset the ice cube maker which fixed everything. 3. When it first arrived the installer put the water filter in and it started leaking water everywhere. The problem was that the rubber fitting around convection was broken. I called LG and they sent out a replacement which arrived two weeks later. It took the whole month after filter install to stop tasting horrible. The water in AZ is very bad tasting. All in all this is a nice fridge it doesn’t come without the need to learn quite a bit. Now it is leaking water from the ice area and I will have to call or do some research on why. It’s quite random. We are only two people using this fridge if you have a large household you will need to get a larger fridge.

Review from lg.com
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Aug 1, 2021
Happy in Apollo Beach
5 out of 5 stars review

Verified Purchase

Awesome!!

[This review was collected as part of a promotion.] I have had this refrigerator for a few months. It is very very quiet compared to my GE. Ice makers are fantastic. Love that I could switch the drawer from refrigerator to freezer. I wish it would fill a glass via a sensor instead of holding the glass as my GE did..

Review from lg.com
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Mar 14, 2023
Megs9905
5 out of 5 stars review

Verified Purchase

great fridge!

Love this fridge, and love the drink door and craft ice cubes. We got the counter depth, knowing our son will be out of the house soon, so it wont be a problem, but it is a bit stuffed right now. Top freezer drawer is nice for a baker, who occasionally needs to freeze sheets of dough, or for parties when you need to refrigerate extra stuff. changing from freezer to fridge in the drawer is fantastic. One thing-it took the water quite a long time to taste normal, in ice cubes and water itself. We really started to get worried. But we stuck it out and are really happy with it.

Review from lg.com
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reply from LG Social Media

Wow! Thank you so much for your positive feedback! We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be happy to assist you! ^James.

Jul 15, 2021
footsy
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Build quality and appearance are excellent. Only negatives are water dispensed is cool not cold and leveling jacks lift the wheels off the floor making the unit difficult to move. Better design would adjust the wheels. This unit is sophisticated and overly complex. The linear speed control compressor does not enjoy a good reputation. Hopefully LG has worked thru it's problems. As a previous reviewer stated, they don't make them like they use to. My spare refrigerator in the basement is still chugging along after 40 years. Ask me again in 10 years if I still like this beautiful refrigerator.

Review from lg.com
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Aug 20, 2021
what a relief
5 out of 5 stars review

Verified Purchase

Great refrigerator so far

[This review was collected as part of a promotion.] This refrigerator was purchased replacing a poorly designed ice maker in another brand. Our new one is functioning very well . The counter depth was one of the features we needed for much needed space between. We liked the feature of two ice makers with larger ice cubes for the freezer section. The ice maker seems to be working without freezing up the water lines . We are enjoying the door in door concept but admits it takes some time to get use to. It certainly keeps from warming up the whole refrigerator. We have not used the converter to freezer drawer yet but like the concept.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139