While a nice looking product, we’ve already encountered issues with this refrigerator. The craft ice maker didn’t last a year before it froze up, stopped working completely, and is requiring repair. The regular ice maker often freezes up, requiring us to chip it out and dump clumps of ice in the sink.

[This review was collected as part of a promotion.] I bought this CRAFT ICE Maker (Refrigerator) and absolutely LOVE IT! However, I had an issue with the ice maker 'freezing' up and stalled. I called LG and made them aware of it and 'overnight' they sent me a new machine (along with a free filter) for me to install myself, which was extremely simple. (2-screws and a wire harness connection).

[This review was collected as part of a promotion.] We originally had the larger version, but it stuck too far out from the counter. We decided to get this one which is counter depth. It is so much better for our kitchen. I do wish the shelves in the door were larger because many salad dressing jars do not fit. The craft ice maker is just ok. It doesn’t come out clear and it definitely has a significant flat edge. Other than that, we love the refrigerator. In fact, my brother came over and liked it so much, they bought one too!

I bought this about 5 months ago & all was going very well. Just this week I did have to have it serviced for a new gasket & a cracked elbow joint on the ice maker tube in back. LG service technician was very good & repaired it. I love the door in door feature for milk & items we use often. I also love the middle drawer that can be used in either freezer or refrigerator mode.. I use it for my cold cuts & cheeses - which gives me more fridge space. (I have a freezer in my garage.) Water maker & ice machine works good. My family loves the craft ice. I didn't care about craft ice when I bought it - but I am a fan of it now

[This review was collected as part of a promotion.] I love everything about this refrigerator! I bought it because the french doors and it had the smaller ice plus craft ice. I love the door in door feature we had this on another fridge and missed it! The regular ice cubes are smaller than the norm and the crush ice is so fast and reminds me of my nugget ice maker. The craft ice I was expecting it to be smaller but I actually love the big balls of ice! Can't wait to figure out the other features LOL but I know I will love them all!

[This review was collected as part of a promotion.] I have owned this refrigerator about two months, I can't say enough good things about it. The space is much better than I thought, enjoying the third door, and the ice choices is great. The counter depth works out great also, we had a larger frig but this one holds more items than our old one. We are totally satisfied with everything on this Frig.

[This review was collected as part of a promotion.] Got this a month ago. Been working very well. Very quiet. Ice maker works great compared to to year old refrigerator it replaced. Like the round cubes. The special door is a nice working feature. Only wish the shelves could adjust better

Bought this refrigerator because of it being counter depth and having both door and craft ice makers. The ice makers are great when they are working - but we have already had to replace the door ice maker (3 weeks without ice!) and have had issues with the craft ice maker where it just stops making ice and needs to be reset. This is the second LG refrigerator that we have had to replace the ice maker within the first year - we expected better quality from LG.

[This review was collected as part of a promotion.] We remodeled our kitchen and used LG for all our appliances. Each item was loaded with features giving us lots more cooking options than we’ve ever had. Craft Ice was the item that put me on to this fridge.

[This review was collected as part of a promotion.] I was waiting for my old refrigerator to die because I had been eyeing this one. A friend bought it and I loved it ever since seeing at her house. We went to several stores and looked in detail at all the different refrigerators that had the features we wanted. I think my favorite feature is the entertainment ice “balls” or as I called them, my old fashioned ice. The refrigerator is quiet, it’s sexy, it holds a lot more than my old side-by-side counter depth and the water can be measured. Did I say it’s fabulous.?