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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 111-120 of 480 reviews
Oct 21, 2021
Gigiof2
5 out of 5 stars review

Verified Purchase

Love this Refrigerator

[This review was collected as part of a promotion.] I love everything about this refrigerator! I bought it because the french doors and it had the smaller ice plus craft ice. I love the door in door feature we had this on another fridge and missed it! The regular ice cubes are smaller than the norm and the crush ice is so fast and reminds me of my nugget ice maker. The craft ice I was expecting it to be smaller but I actually love the big balls of ice! Can't wait to figure out the other features LOL but I know I will love them all!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Dec 27, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

I love all the new features on this refrigerator.

[This review was collected as part of a promotion.] I have owned this refrigerator about two months, I can't say enough good things about it. The space is much better than I thought, enjoying the third door, and the ice choices is great. The counter depth works out great also, we had a larger frig but this one holds more items than our old one. We are totally satisfied with everything on this Frig.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Apr 11, 2021
Mazz56
4 out of 5 stars review

Verified Purchase

As advertised!

[This review was collected as part of a promotion.] Advertised features perform excellently. Middle drawer flexibility is a welcome addition to our house, giving us options we’ve never had before. French doors give easy and complete access to upper refrigerator. Kids love the craft ice feature and is very handy when entertaining. Only criticism is the in-door ice maker. Bucket is not very large and when completely full, ice cubes can soften when door is continuously opened and then refreeeze causing a hang up from making further cubes.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Feb 6, 2022
Johnph52
5 out of 5 stars review

Verified Purchase

Looks and runs great

[This review was collected as part of a promotion.] Got this a month ago. Been working very well. Very quiet. Ice maker works great compared to to year old refrigerator it replaced. Like the round cubes. The special door is a nice working feature. Only wish the shelves could adjust better

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jan 4, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Beautiful fridge!

We upgraded our appliances to black stainless about a month ago. We are long time LG people. The quality and functionality of LG appliances is amazing. This refrigerator has exceeded our expectations. The door in door feature is so handy. The interior not only is stunning it is so easy to keep clean. We are enjoying the craft ice, but wish the container was small allowing for more freezer room. We are also liking the convertible drawer it is great for butter, cheese and yogurt. Overall we would highly recommend this refrigerator.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Sep 19, 2023
General Judy
4 out of 5 stars review

Verified Purchase

Craft ice is a great feature

Although I like the layout and most of the features of this refrigerator/freezer, there are a few things that I had with my old one which I miss. I would like to see the actual temperature of the refrigerator and freezer shown instead of that what it is set to. I would also like to have it on some type of rollers, which would make it easier to pull out when cleaning behind.

Review from lg.com
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May 1, 2021
Slacktime
5 out of 5 stars review

Verified Purchase

Good refrigerator

[This review was collected as part of a promotion.] Had this about a month now. It took several days fore ever thing to get cooled down and working properly. Example was craft ice. But it is a neat feature. Replaced a larger refrigerator but holds everything we need. Easy to find everything quickly. Like the extra door for often used items.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Sep 27, 2021
AHC1
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] Sort of backed into this because fridge I originally ordered(ge) didn’t come in after waiting 6 months! Had seen this model at my daughters, thought it was nice, and was lucky enough to find one at Best Buy. And am I glad I did! Love it….spacious, well thought out, looks good. One the negative side, my ice rounds aren’t perfectly round(tsk-tsk) and I can’t hook into my wifi…but don’t know what I, personally, would do,with it if I did(can’t play games on the fridge)….would recommend it(and have) to any and all

Review from lg.com
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Aug 27, 2021
2T4M
3 out of 5 stars review

Verified Purchase

Nice look and like the doors

[This review was collected as part of a promotion.] After a long wait for delivery, we are now using the refrigerator. Love the counter depth, and storage, the craft ice does not seem to work well -- very slow production. We had to unplug a number of times to reset the ice makers

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 1, 2023
Hank S
3 out of 5 stars review

Verified Purchase

Had to replace Ice maker within 6 months!

Bought this refrigerator because of it being counter depth and having both door and craft ice makers. The ice makers are great when they are working - but we have already had to replace the door ice maker (3 weeks without ice!) and have had issues with the craft ice maker where it just stops making ice and needs to be reset. This is the second LG refrigerator that we have had to replace the ice maker within the first year - we expected better quality from LG.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social/LG

Hi, Hank! We want you to know that we continuously work to improve the quality of our products that drive customer satisfaction. Your feedback for your LG Smart wi-fi Enabled French Door Refrigerator with Craft Icemaker is especially important to us, and your concerns will not go unnoticed and shared with our team. We would love for you to reach out to our LG Social Support team on Facebook or Twitter, using the handle @LGUSSupport, and provide the model and serial numbers of your unit in your first message, and we will certainly further investigate your issue. We do apologize for any inconvenience this has caused you. ~Rita