Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
Sort by |
Showing 91-100 of 480 reviews
Jun 12, 2023
Great with Caveats
4 out of 5 stars review

Verified Purchase

Overall Great with a Couple of Caveats

[This review was collected as part of a promotion.] Looks great and good use of space in the fridge. The lower freezer drawer does not pull out very far though so this makes storage more challenging. The upper ice maker works well but does run out of ice fairly easily. Love the craft ice - when it's working - not working at the moment so awaiting service.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Social Media

Hi, We're sorry to hear you're having an issue with your craft ice machine! Should you need further assistance regarding this issue, please send us a private message on @LGUSSUpport on Twitter or Facebook or call 800-243-0000. We look forward to helping you reach a resolution you'd be satisfied with! ^Chris

Aug 11, 2022
Hamhound
4 out of 5 stars review

Verified Purchase

Good but not perfect

Had this for 7 months now. We generally like it a lot but it has some issues. The middle drawer will not extend fully out and service has been unable to assist via telephone and the local repair person has yet to contact us. The craft ice bin is bigger than anyone would need it to be and it tales space from the freezer. The craft ice balls are way too big, almost 2" in diameter. The smaller ice maker will stop making ice if the upper cubes get frozen together and that means emptying the bin and starting over. Perhaps if we used more daily ice this would not happen. The upper interior drawer in the freezer does not move out far enough and can get in the way of access to the lower since when you open the freezer, that tray comes out even if you do not want it to. Very quite except wen it is dropping ice. Some of the door bins re a tiny bit too shallow since they will not fit a soda/beer can. And some of them are a little short and will not fit a beer bottle, about 1/4" short.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Nov 17, 2022
Robert69
2 out of 5 stars review

Verified Purchase

Ok, refrigerator

The shelves in the fridge are to close together for taller bottles and fridge items were forced to lay alot of stuff down, both ice makers broke waiting 2 months of owning the refrigerator, the freezer drawer does not open far enough to get items in and out easily, the best part about this is the separate external drawer,

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Feb 23, 2022
LoriT57
5 out of 5 stars review

Verified Purchase

Our new refrigerator is a gem!

[This review was collected as part of a promotion.] We bought our LG refrigerator to replace another brand that we had nothing but problems with. This new refrigerator is a true gem! We love the door-in-door feature for easy access to our most used items, the full convert drawer that can change temperatures depending on what we need to store, and the craft ice is a huge plus & perfect for our cocktails. We would highly recommend this LG fridge! Thank you!!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jun 27, 2021
Jillag88
5 out of 5 stars review

Verified Purchase

Can’t imagine life without it!

[This review was collected as part of a promotion.] Bought it for the craft ice, keeping it for the overall wonderfulness. We bought this in July of Covid, and then moved to an apartment with a refrigerator already provided. We insisted on bringing our LG because we are so happy with it. So many uses for the craft ice, and the wine drawer feature is invaluable.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Apr 18, 2021
beachnole
4 out of 5 stars review

Verified Purchase

We love almost everything about this refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator for all the features like the French doors, middle convertible drawer and the easy access door on the top right side. All those features have lived up to our expectations. Turns out we also love the craft ice balls. The only problem we have had is the alarm for door open malfunctioned and there is no way to turn it off until it is fixed, and there are no troubleshooting steps to address this. Fortunately service was great and LG sent someone out to fix it. I would recommend this refrigerator to anyone - love it!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Dec 29, 2021
dkl91
5 out of 5 stars review

Verified Purchase

What a fridge should be and more.

[This review was collected as part of a promotion.] Had it for a couple weeks now. The quick door feature is great. Lots of storage room. Full convert drawer is incredible. Only thing to be aware of is that the craft ice only makes ice every 24 hours and they are not truly/fully round. But should be close enough for most people.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Aug 15, 2023
Bubbles from Florida
5 out of 5 stars review

Verified Purchase

Love the door in door.

I bought the fridge on July 7, 2023 and was delivered almost three weeks later. I'm not very computer savy and the tech dept was wonderful and walked me thru getting online in my phone with ThinQ. So far, I am thrilled with my purchase!!!I bought the counter depth and it fits perfectly. The craft ice is a nice added feture... Very pleased with my purchase!!! Would not hesitate to recommend this fridge to anyone...

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Dec 7, 2023
adamggg
2 out of 5 stars review

Verified Purchase

Disappointed in temperature control.

[This review was collected as part of a promotion.] Really disappointed. I was hoping to get a great fridge after doing a lot of reviews, but it has been a huge disappointment. It has really poor temperature control, and the compressor noise is awful. I had a tech come out already but he acted like it was fine. It's not fine... I have my thermostat set to 35 F but the inside regularly gets up to 43 F as verified by calibrated and buffered thermometers. The layout, look, ice maker etc. are all great though. if the temp control and compressor noise weren't bad this would be a 5/5.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hi. We understand you're having temperature issues in your refrigerator and would like to help! Please reach out to our team on social media so that we can offer our assistance. Our handle on social media is @LGUSSupport. You're welcome to send us a private message with your phone number and refrigerator information (model and serial numbers). We'd like to ensure that you have the best experience with your refrigerator. ^Chris

Jun 11, 2023
Walter16901
5 out of 5 stars review

Verified Purchase

Great refrigerator!!

I never thought updating my old refrigerator would make this much of a difference. This refrigerator has ice (3 different types), water dispenser and door in door. My favorite feature is the drawer that allows you to change temperature settings to store food at different temperatures. Anything from chilled wine at 41 degrees, deli meats 38 degrees, cold drinks 33 degrees or make it a freezer drawer! I LOVE IT and prefer LG appliances!! Very reliable in my experience.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your refrigerator. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. ~Anthony