Hello! Thank you for your continued loyalty and for adding the LG DLG6101W dryer to your home! Hearing that your previous washer served you so well for 15 years is fantastic, and we are thrilled that your new dryer is powering through laundry days in half the time. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James

Hi! We appreciate you calling this out — your LG DLE6100W dryer is clearly getting the job done, but that timer behavior and missing interior light aren’t the experience we want you dealing with. We’ll make sure your feedback gets over to the product team so they can keep refining future designs. If you need anything else, you can always reach out to @LGUSSupport. ^James

Hello there! Thanks for sharing your thoughts. Always great hearing your dryer is giving you that quiet, reliable performance you were hoping for. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Hi, Josh. Thank you for sharing your experience with us. We understand your concern about dealing with delays and cancellations, especially after anticipating the arrival of your LG Dryer (DLE6100W) model. We strive to provide excellent services and ensure a smooth experience. It seems like there might have been a bit of miscommunication with the delivery service. We suggest reaching out to Sam’s Club customer service directly at 888-746-7726 to chat about the issue, as they should be able to help with your refund request. In the meantime, if you want, you can send us a private message on social media @LGUSSupport with your order details, and we’d be happy to help you explore some alternative solutions. Thanks for your patience, and we’re looking forward to sorting this out for you. ^Juvy

Hi, Lauren. We appreciate you sharing your experience and review regarding your LG Dryer, model DLG6101W. We always aim to engineer durable appliances that bring efficiency and premium technology to your home laundry routines, and we want to ensure your system performs reliably for your household needs. To help verify the operational stability of your appliance, we recommend checking your home exhaust vent hood outside to ensure it opens freely and clearing out any potential lint accumulation from the internal vent pipe, as unobstructed exhaust airflow maximizes machine efficiency and prevents heat retention faults. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Shelia. What a fantastic power house for handling those extra-large laundry loads! We are so glad to hear that your LG Dryer is holding a ton and working beautifully to keep your clothes dried and ready. We completely note your thoughts regarding the manual timer limits, the drum lighting, and the cycle option varieties, and we will absolutely share this feedback with our product development team to help shape our future designs. We always want to ensure you get the absolute best match for your home's routine! For any future assistance or to explore features for your setup down the line, please feel free to connect with our team at @LGUSSupport. ^James

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.