Customer reviews for LG 7.3 cu. ft. Electric Dryer forMember photos
Quality is bad
First one was damaged upon delivery and I was lied to by a driver that he will submit for a replacement but he didnt that costs me 10 days of waiting. When I contact Samsclub customer service, they refused to let me return so I have to get it escalated to higher level. Got a replacement delivered as defective, the dryer keep turn off without drying the clothes
Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLE6100W) model. We understand your concern about these delivery and product issues and appreciate your patience throughout this process. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. To help resolve the problem with your dryer shutting off unexpectedly, we recommend checking the lint filter and exhaust vent for any blockages. A blocked vent can cause the dryer to overheat and shut down to prevent damage. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. We’re here to assist you further, so please send us a private message on social media @LGUSSupport. Our team will work with you to ensure we find a suitable solution to your concerns. Thank you for giving us the opportunity to help. ^Juvy
Bad idea for me to try to buy it here
After 2 weeks of ordering the delivery guys came and told the dryer is having mold all around, screws are rusted, etc., so they can't deliver & install and left. I wasted a day of my work for this and have to deal with a lot of time & stress. Sam's & LG are pointing at each other for refund and I am stuck in between. I just need my refund, so I can buy something from a nearby appliance store. It's 3 weeks since we are able to wash & dry our clothes.
Hi, there. We appreciate you letting us know about your experience with the LG Dryer ( DLE6100W) model. We apologize for the inconvenience and frustration you experienced with the delivery and installation process, as well as the confusion or inconvenience caused by the refund process. We understand how this impacted your time, work, and overall stress levels. This is certainly not the quality and service we strive to provide our valued customers. Please reach out to us on social media @LGUSSupport so we can help you further. We want to ensure that your experience with our products meets your expectations and delivers the performance you deserve. ^Juvy
HATE IT!!!!! DO NOT WASTE YOUR MONEY
I HATE this dryer!!!! It takes multiple cycles to get items damp! LG says the lint has to be cleaned out, I've had it cleaned out TWICE in the 9 months I've had it! I spend ALL day trying to dry 2 loads! It's ridiculous! I DO NOT RECOMMEND! Plus there's no way to turn off the end of cycle chime!!! There is no internal light either!
Hi, there, Thank you for sharing your experience with us. We understand your concern about the drying performance of your LG Dryer (DLE6100W) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To address the drying issue, we recommend checking the venting system to ensure there are no blockages or restrictions that might be affecting airflow. A clogged vent can sometimes reduce drying efficiency even after cleaning the lint filter. If you haven't already, you may want to have the vent professionally cleaned to ensure optimal performance. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. As for the end-of-cycle chime, we can guide you on how to adjust or disable it, depending on the settings available for your unit. We'd be happy to walk you through it step by step.Please send us a private message on social media @LGUSSupport, and our team will assist you further to explore solutions and ensure your dryer works as it should. We appreciate your patience, and we’re confident we can get this resolved for you. ^Juvy
What a lemon
Bought this dryer in January. Used it 5 times and the error code started. Called LG and they ran me through some fixes. Nothing worked. Sent a tech who replaced a part. Nothing. Had to get a motherboard. Took two more weeks. Put it in still won't work. He called LG and talked to their tech. Never heard of this issue. Had him order the same part he replaced the first time. So probably down another 2 weeks It will be down close to a month as of today . They won't replace the dryer. It's a lemon. Paid money for something that doesn't work. Look for a different brand if looking for a dryer.
We’re very sorry to hear about your experience with your LG DLE6100W dryer and the delays you’ve encountered while trying to resolve the issue. We understand how frustrating it must be to have a new appliance out of service for an extended period of time, especially after multiple repair attempts. We’d like the opportunity to review your case further. Please reach out to our LG CareQ Team and provide your bill of sale along with your reference number CNN260312511716 so our team can take a closer look at the situation and explore possible options with you. You can contact us at: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support/contact-us/ We appreciate your patience and the opportunity to assist further.
Run Away!
I bought this dryer and used it for one load and LG said that the board went out, I have been trying to get this returned for over a week and customer service is doing nothing but promising that they would call back, no word! Do not buy this dryer, it is not worth it and sam,s does not help!
Hi, there. Thank you for taking the time to share your feedback regarding your experience with the LG Dryer (DLE6100W) model. We apologize for the inconvenience and frustration you have encountered with the product and our customer service.We understand how important it is to have a reliable and efficient dryer, and we apologize for the board issue you experienced after just one load. Your experience does not meet our standards, and we are committed to making it right. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
ALL the Sound None of the Dry.
This model is the base of base models. I regretted this purchase the first time I ran a load of laundry! This dryer is the noisiest with loud chiming at each end of the cycle and intermittently if you don't take care of it right away. There is NO way to turn off the sound. The sensor on the dryer senses the clothes are dry after only 30 minutes (at best, even if I run a time dry cycle.) I am on the third run of my current load. There is also no light inside the drum to help you see to get the clothes out. The "Normal" setting does not allow for a temperature change. If I want a temperature other than medium I have to change the setting. The only pro is that there is ZERO "SMART/ AI/ WIFI/ APP anything to it.
Hello, Tedie. We appreciate you sharing your experience with your LG DLE6100W Dryer, and we want you to feel confident using the features that help you get the drying results you’re looking for. This model uses sensor‑based drying, so the chime you’re hearing at the end of the cycle is part of the alert system, and the Normal cycle’s temperature is preset to protect fabrics. If you prefer more control, selecting a manual cycle like Time Dry allows you to choose the exact temperature and duration. You can also review how each cycle and option behaves here: https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056 If you’d like us to take a closer look at your unit or walk through settings that may better fit your routine, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Worst dryer ever!
Worst dryer ever. First 3 months it was just not good. Took hours to dry on Senser drying but it worked. Now constant codes. LG sent a repair man who did a 30 second self test and said all was well. He blamed my duct and left. Disconnected from the duct and just blowing out the back it still codes and stops in 15-20 minutes. Started the claim proccess over and NO response. Call the tech who left his number and NO response. I am charging back my credit card.
Hi there, Joe. Thank you for sharing your experience with us. We understand your situation and we can imagine how it must be when your dryer isn't working as expected.Based on what you're describing, it sounds like the error codes may be related to airflow or sensor issues. As a first step, we recommend checking for any lint buildup in the venting system, as restricted airflow can sometimes trigger error codes or cause drying cycles to stop prematurely. Additionally, ensure that the sensor inside the drum is clean and free from any residue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013Please send us a private message on Social Media @LGUSSupport with your model details and the specific error codes you're seeing, and we'll have our team assist you in resolving this as quickly as possible. We appreciate your patience and look forward to helping you!—Renzo
Dryer Redeemed
So just putting this review to counter an earlier one I did where I crapped on this dryer. So after months of struggling with our dryer, we had our roof vent replaced with a DryerJack vent by In-O-Vate and our dryer is working like a dream. So far it's drying at full capacity and temparature is holding good. Noise levels are where they should be. Overall it's a good dryer now that the venting is completely clear and got the right parts.
Hi! Coming in with a well‑deserved shoutout — glad to hear your dryer is finally showing off what it can really do with proper venting in place. Always nice when the fix turns out to be upstream and the appliance gets to redeem itself. For any future assistance, you can always reach out to @LGUSSupport. ^James
Outstanding Dryer
We love LG products, our Washer lasted 15 year before replacing it, that is why we add this dryer to our household. Our old dryer never got hot enough and had to run very long to dry our clothes, not our LG, it takes half the time to dry them,
Hello! Thank you for your continued loyalty and for adding the LG DLG6101W dryer to your home! Hearing that your previous washer served you so well for 15 years is fantastic, and we are thrilled that your new dryer is powering through laundry days in half the time. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James
The dryer works fine and holds a lot but I didn't realize it was so basic. No drum light no wrinkle release and no timer. There is only 20, 40 and 60 minutes. I wish I had realized this before I bought it and I would have bought the next one up.
Hi, Shelia. What a fantastic power house for handling those extra-large laundry loads! We are so glad to hear that your LG Dryer is holding a ton and working beautifully to keep your clothes dried and ready. We completely note your thoughts regarding the manual timer limits, the drum lighting, and the cycle option varieties, and we will absolutely share this feedback with our product development team to help shape our future designs. We always want to ensure you get the absolute best match for your home's routine! For any future assistance or to explore features for your setup down the line, please feel free to connect with our team at @LGUSSupport. ^James