Hi, there. Thank you for taking the time to share your feedback regarding your experience with the LG Dryer (DLE6100W) model. We apologize for the inconvenience and frustration you have encountered with the product and our customer service.We understand how important it is to have a reliable and efficient dryer, and we apologize for the board issue you experienced after just one load. Your experience does not meet our standards, and we are committed to making it right. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy

Hi, there. Thanks for taking the time to share your experience. It’s great to hear your LG Dryer (DLE6100W) model is drying well and running quietly. This model’s straightforward design and dependable results make it a strong fit for everyday laundry needs, and we’re glad it’s been a solid addition to your home. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We appreciate you sharing your experience with the DLG6101M dryer, we know how important heating systems are and want to have a closer look at your unit. Be sure to reach us at LGDigitalCare@LG.SprinklrSupport.com with your contact information and details on when this occured. We're here for you! ^Jose

Hey Martin! Thanks for sharing your LG Dryer experience with us. Part of keeping laundry day easy is being able to see what's going on inside the drum properly. We appreciate your feedback on the need for a drum light, as we're always looking for the best ways to improve the laundry experience for our cherished customers. While a drum light may not be featured on this model, keeping your laundry room well-lit may help improve the visibility inside the dryer when loading or unloading your items. If you ever need help in the future, feel free to get in touch with us on social media @LGUSSupport. We're always available to help! *Joseph

Hi. Thanks for reaching out about your LG Dryer. Towels are one of the heaviest, most absorbent items you can dry, so the settings you choose make a big difference in how long the cycle takes. Your note about extended dry times helps show exactly what you’re seeing with your new LG unit. For the best results with towels, LG recommends using Heavy Duty, Towels, or Normal with High Heat, depending on your model. This page offers helpful guidance on cycle use and drying performance: https://www.lg.com/us/support/help-library/lg-dryer-electric-laundry-is-not-drying-well--20154774023740 To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James

Hello there! Thank you for sharing your experience with us. We understand your situation by the delivery delay. We do want to ensure that your experience with our products is as smooth as possible.For this issue, we recommend reaching out to Sam’s Club directly to address the delivery concerns. They should be able to assist you with further details and any necessary steps to resolve the issue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013If you have any questions about the LG DLE6100W dryer itself or need assistance with setup, feel free to reach out to us. Please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help.We appreciate your patience and hope for a swift resolution to the delivery matter!—Renzo

Thanks for your feedback. We’re sorry to hear about the issue. Please reach out to our customer support team at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) so we can help troubleshoot or arrange service. We’re committed to getting this resolved for you!

Hello there. Thank you for sharing your experience with us. We understand that your DLE6100W dryer is no longer operating after less than two months of use. Your feedback is important, and we'd like to assist you further.To address this issue, please consider the following troubleshooting steps:Check the Power Connection:Ensure that the dryer's power cord is securely plugged into a functioning electrical outlet. Sometimes, power cords can become loose due to vibrations or accidental movements.​Inspect the Circuit Breaker:Locate your home's electrical panel and identify the circuit breaker corresponding to the dryer.​Remove and ReplaceTurn off the circuit breaker for the dryer, wait for about 5 seconds, and then turn it back on. This action can reset the electrical supply to the dryer and resolve minor power issues.​Perform a Hard Reset:Unplug the dryer from the electrical outlet.​Remove and ReplaceWhile the dryer is unplugged, press and hold the POWER/START button for 5 seconds.​Next, press and hold the PLAY/PAUSE button for 5 seconds.​Plug the dryer back into the electrical outlet.​Remove and ReplaceAttempt to power on the dryer to see if it resumes normal operation.​These steps are designed to address common power-related issues with LG dryers. For more detailed guidance, you can refer to LG's official support page: LG Dryer - Why Does My Dryer Have No Power? - https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898If, after performing these steps, the dryer still does not operate, there may be an underlying issue that requires further attention. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions tailored to your situation. We appreciate your patience and look forward to assisting you further.—Renzo