Hi there. We realize you're not able to take full advantage of your dryer and our team would like to help get this issue resolved. Please reach out to our social media team at the handle @LGUSSupport. Send us a PM with your phone number and dryer information (model and serial numbers). It would be our pleasure to assist! ^Chris

We believe in providing you with high-quality products, and we are concerned about your LG Dryer having heating issues only a month after purchase! This is not what we intended for you. To rectify this situation, we'd like to look into it further. Please send us a direct message on Facebook or Twitter using the hashtag @LGUSSupport and include the dryer's model and serial numbers. Our priority is to get this resolved as soon as possible for you! ~Rita

Hi, Mitch. We’re happy to hear you’re enjoying the performance and design of your LG Dryer (DLE6100W) model, but we understand your concern about the delivery experience. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Sam's Club customer service at 888-746-7726 to address your concerns, offer assistance, and discuss potential solutions.We truly appreciate your patience, and we’ll be sure to share this feedback with the appropriate team to help improve the delivery coordination process. If there's ever anything we can do to assist, feel free to reach out on social media @LGUSSupport. ^Juvy