Customer reviews for LG 7.3 cu. ft. Electric Dryer forMember photos
HATE IT!!!!! DO NOT WASTE YOUR MONEY
I HATE this dryer!!!! It takes multiple cycles to get items damp! LG says the lint has to be cleaned out, I've had it cleaned out TWICE in the 9 months I've had it! I spend ALL day trying to dry 2 loads! It's ridiculous! I DO NOT RECOMMEND! Plus there's no way to turn off the end of cycle chime!!! There is no internal light either!
Hi, there, Thank you for sharing your experience with us. We understand your concern about the drying performance of your LG Dryer (DLE6100W) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To address the drying issue, we recommend checking the venting system to ensure there are no blockages or restrictions that might be affecting airflow. A clogged vent can sometimes reduce drying efficiency even after cleaning the lint filter. If you haven't already, you may want to have the vent professionally cleaned to ensure optimal performance. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. As for the end-of-cycle chime, we can guide you on how to adjust or disable it, depending on the settings available for your unit. We'd be happy to walk you through it step by step.Please send us a private message on social media @LGUSSupport, and our team will assist you further to explore solutions and ensure your dryer works as it should. We appreciate your patience, and we’re confident we can get this resolved for you. ^Juvy
Horrible experience with Sam's Club and LG Support
The worst experience I've ever had with appliances. Ordered this washer and dryer on 9/7, said it would be delivered on 9/17. Still no updates on 9/16, called Member Services, no one could provide me an update. Called on 9/18, still not status and got bounced around to Member Escalation and then to LG support. No one could tell me anything. Called again on 9/20 to cancel and even the cancellation was a horrific process. They verbally told me it will be cancelled but still no confirmation. If this is how all appliance experiences are like, I will never be ordering any appliances from Sam's Club. Every option they gave me was worthless and lacked substance. I hope Sam's CX team or Support team looks at this ticket and actually ensures my order is cancelled and revise their ordering process with appliance vendors. This whole thing has been such a horrible experience to deal with. Should have just stuck with the appliance stores.
Hi, Rush. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE6100W) model order and delivery to be handled smoothly from start to finish. If you haven't had the chance yet, we suggest reaching out to Sam's Club customer service at 888-746-7726 to check on your purchase. Once your model is delivered and installed, a handy tip to ensure everything runs well is to make sure the exhaust duct is clear and properly connected. If the duct is blocked or loose, it might affect how well it dries and could lead to longer cycle times. For more info about the products, feel free to visit https://www.lg.com/us/washers-dryers/lg-dle6100w-electric-dryer. If you still need help with your order status or cancellation confirmation, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to assist you. ^Juvy
Quality is bad
First one was damaged upon delivery and I was lied to by a driver that he will submit for a replacement but he didnt that costs me 10 days of waiting. When I contact Samsclub customer service, they refused to let me return so I have to get it escalated to higher level. Got a replacement delivered as defective, the dryer keep turn off without drying the clothes
Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLE6100W) model. We understand your concern about these delivery and product issues and appreciate your patience throughout this process. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. To help resolve the problem with your dryer shutting off unexpectedly, we recommend checking the lint filter and exhaust vent for any blockages. A blocked vent can cause the dryer to overheat and shut down to prevent damage. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. We’re here to assist you further, so please send us a private message on social media @LGUSSupport. Our team will work with you to ensure we find a suitable solution to your concerns. Thank you for giving us the opportunity to help. ^Juvy
Bad idea for me to try to buy it here
After 2 weeks of ordering the delivery guys came and told the dryer is having mold all around, screws are rusted, etc., so they can't deliver & install and left. I wasted a day of my work for this and have to deal with a lot of time & stress. Sam's & LG are pointing at each other for refund and I am stuck in between. I just need my refund, so I can buy something from a nearby appliance store. It's 3 weeks since we are able to wash & dry our clothes.
Hi, there. We appreciate you letting us know about your experience with the LG Dryer ( DLE6100W) model. We apologize for the inconvenience and frustration you experienced with the delivery and installation process, as well as the confusion or inconvenience caused by the refund process. We understand how this impacted your time, work, and overall stress levels. This is certainly not the quality and service we strive to provide our valued customers. Please reach out to us on social media @LGUSSupport so we can help you further. We want to ensure that your experience with our products meets your expectations and delivers the performance you deserve. ^Juvy
Worst dryer ever!
Worst dryer ever. First 3 months it was just not good. Took hours to dry on Senser drying but it worked. Now constant codes. LG sent a repair man who did a 30 second self test and said all was well. He blamed my duct and left. Disconnected from the duct and just blowing out the back it still codes and stops in 15-20 minutes. Started the claim proccess over and NO response. Call the tech who left his number and NO response. I am charging back my credit card.
Hi there, Joe. Thank you for sharing your experience with us. We understand your situation and we can imagine how it must be when your dryer isn't working as expected.Based on what you're describing, it sounds like the error codes may be related to airflow or sensor issues. As a first step, we recommend checking for any lint buildup in the venting system, as restricted airflow can sometimes trigger error codes or cause drying cycles to stop prematurely. Additionally, ensure that the sensor inside the drum is clean and free from any residue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013Please send us a private message on Social Media @LGUSSupport with your model details and the specific error codes you're seeing, and we'll have our team assist you in resolving this as quickly as possible. We appreciate your patience and look forward to helping you!—Renzo
Verified Purchase
Easy to run
Great dryer. Easy to use as the heat, high, medium, low, show up when choosing cycle. Example.pick cycle with low heat to dry sheets.
Verified Purchase
Great Dryer Great Price
[This review was collected as part of a promotion.] I moved into my new home and purchased this dyer. I works great and I am well pleased with it.
Verified Purchase
Peace and dry
It is so nice to have a dryer that doesn't squeak really loud anymore. It is nice and big and dries the clothes nicely.
Verified Purchase
Easy to use .
[This review was collected as part of a promotion.] So far it’s doing great . More efficient then the one we had !!
Verified Purchase
Best Dryer
[This review was collected as part of a promotion.] Best dryer we have purchased. Does a great job drying our laundry and is very easy to use
Thank you for your wonderful review of the LG DLE6100W dryer! We're delighted to hear that it has been the best dryer you have purchased, providing excellent drying performance and ease of use. At LG, we strive to create appliances that make everyday tasks more convenient and efficient. If you have any further questions or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.