Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV
4.7 out of 5 stars
stars
3,049 ratings2,978 reviews
  1. 5 stars78% (2,385)
  2. 4 stars14% (441)
  3. 3 stars4% (123)
  4. 2 stars1% (35)
  5. 1 star2% (65)

Member photos

  • +908 images
Sort by |
Showing 131-140 of 2,978 reviews
Jun 22, 2026
The tv watcher
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Tv is bright with beautiful color. The contrast makes everything pop. I didn't realize that upscaling was so important but this tv does it all. Switching from hdmi to apps are quick and smooth, and the base and screen combined make for an amazingly uniform visual experience.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jun 10, 2026
TheMaddBulldog
4 out of 5 stars review

Outstanding 4K HDTV...

[This review was collected as part of a promotion.] I am VERY pleased with my purchase! It came with a Free 5yr Warranty; the picture is Crystal Clear, and the Sound I run thru a Samsung 3.1 Speaker system is Exemplary! The reason I deducted 1 STAR is due to last months Firmware Update cause much confusion in having to Relearn Some of the Interfaces! 👍🏻😁

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jun 21, 2026
Nachocol
3 out of 5 stars review

Good, but not amazing.

I love the size of the TV, and the picture quality is very good, although I expected a little more. The biggest downside is that after several hours of watching content with static elements (like a logo or a sports scoreboard), the screen can retain a temporary image. In my case, it happened with the score graphic during a soccer match, and it took some time to go away.

  • +1 image
Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jun 20, 2026
Rick
4 out of 5 stars review

Good forus

I found the picture to be above that well above average and the clearness the clarity of the picture to be good the sound is excellent although I have to put it up pretty high to keep it at a watchable level in the space where it is I'm very happy with it and would recommend it to anyone looking for a large screen TV

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jun 22, 2026
Cher
1 out of 5 stars review

No power at all

Went to turn TV on AND it would not turn on it would turn off and on off and on off and on and then pretty soon turned off and now it is in the garage, collecting dust. 1,000 dollar hunk junk. TV repair guy said it would cost more to fix, I should just go buy a new one. Sad!!!! what you looking at you left what you looking at you laughing it

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

Cher, It’s unfortunate to hear about your experience with Samsung’s Q7FD TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/ We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Specialist

Jun 5, 2026
Jennifer
5 out of 5 stars review

Perfect Picture, Sound, Quality, & Slim Design!

[This review was collected as part of a promotion.] I love my new QLED Samsung TV... it was a gift from my boyfriend! It has a beautiful picture, slim design, vibrant & bright colors, it has a fast refresh rate and I love my movies so much more now! The controls are amazing with so many setting options, and options for connecting to different devices. It does offers it all.... I love it!!

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jun 23, 2026
Nanny
5 out of 5 stars review

Lifelike picture

The picture on my new 75” Samsung is top notch. I recently had another brand four-month-old tv screen and audio die in the middle of a program! So, I researched and inquired from family what brand they recommend. Samsung was the answer, and I sincerely hope it’s the answer for me.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jun 16, 2026
Military
1 out of 5 stars review

Not what I expected!

[This review was collected as part of a promotion.] Have to deal with 2 TV controls. Every time I change the channel, it keeps jumping back to Channel 2. The volume does not sound right. If I adjust it, it will loose its volume or jump right up to the highest volume.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist

Jun 5, 2026
ds1956
5 out of 5 stars review

Really nice picture and sound.

[This review was collected as part of a promotion.] We upgraded from another Samsung that was approximately 10 yrs. old. There is a huge improvement in the picture quality. Sports in particular we see much more acuity in the picture. I wasn't expecting such an upgrade in sound quality, but it too is impressive.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jun 5, 2026
Unhappy
1 out of 5 stars review

Not Great

[This review was collected as part of a promotion.] Initially, very difficult to learn the controls. The remote was very UNCLEAR on how to use. I'm still leaning it after several months of owning the TV. I was not aware that I was buying two TVs, one for the Streaming Services (which I did not want and not aware that I was getting) and the real TV I wanted that allows me to watch current news, sports, etc. But figuring that out was very difficult. There were no instructions on how to separate them. It would have been better for the TV to start out being a regular "Current" channel TVs and then instructions for a buyer to know how to reach the Streaming Service TV. I've also had problems in pausing. Sometimes, I pause the TV to get behind and then when watching, going forward and skipping all the commercials. Initially, this worked fine, as my last Samsung did. But recently, it has started to jump ahead automatically. And, even when I press going backwards, when I click it current, it instead jumps forward. I resent all the commercials and want to skip them as often possible. We already pay for the Dish service and should not have to put up with their commercials.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist