Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV

Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for

SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV

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4.7 out of 5 stars

stars1,830 ratings1,768 reviews

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Showing 1-10 of 1,768 reviews

Jul 29, 2025

5 out of 5 stars review

Verified Purchase

Great TV

This is a very nice TV and a great value! It is very easy to navigate to streaming channels and regular TV. The picture is fabulous and the sound is great too. I would buy it again!

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Nov 30, 2025

D Schkade

5 out of 5 stars review

Verified Purchase

Excellent Choice

The color was a little off at the beginning but after a few tries at adjustment, it was wonderful. Glad we purchased this tv.

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Feb 15, 2026

5 out of 5 stars review

Verified Purchase

Nice 4K

Perfect size for where I installed it. Good picture for the cost.

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Apr 25, 2026

Camy

5 out of 5 stars review

Verified Purchase

Samsung 65” Class Q7FD LED

Great TV! Awesome picture!!! Feels like you are in the picture. Very pleased with this purchase.

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Mar 9, 2026

Mamu

5 out of 5 stars review

Verified Purchase

Tv purchase

Tv is nice needed new one had old tv for 14 yrs an it was time for new one before old one would go out

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Aug 20, 2025

Neil

4 out of 5 stars review

Verified Purchase

Could be better

Overall it's a good tv but a pain to set up.

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Jun 26, 2025

SH New Home

3 out of 5 stars review

Verified Purchase

TV arrived broken

TV arrived broken. Tremendously hard to return the TV. It's been weeks, and the broken TV is still sitting in our living room. We're older and cannot load the TV into our truck to return it to a FedEx store, so we're relying on Sam's Club to arrange for a pickup, which they normally don't do.

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reply from Samsung

SH New Home, Thank you for sharing your delivery experience. We're sorry to hear your TV arrived damaged. For help correcting this, please contact Sam’s Club directly, as they will be able to assist you with a resolution. Once resolved, if you have questions about setup or features, feel free to contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect with a LiveChat agent through our ‘Support’ page. ~ Samsung Specialist

Jun 27, 2025

lippy

1 out of 5 stars review

Verified Purchase

Samsung 65” TV

I order a 65” Samsung TV and when I opened the box the screen was shattered. I call this in and they were very nice and said the were sending another one. I got the other one in a couple of days and when I open it the screen was also shattered. Sent both back and was refunded my money. Will not buy another one from Sam’s. Both tv’s delivered by FedEx.

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reply from Samsung

lippy, Thank you for sharing your delivery experience. We're sorry to hear your TV arrived damaged. For help correcting this, please contact Sam’s Club directly, as they will be able to assist you with a resolution. Once resolved, if you have questions about setup or features, feel free to contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect with a LiveChat agent through our ‘Support’ page. ~ Samsung Specialist

May 25, 2025

Travis

1 out of 5 stars review

Verified Purchase

Worst customer support ever

TV was delivered shattered. My bigger issue is with Sam’s Club customer service. They are the worst support team I have ever talked to. Weeks of communication only for no action to be taken. Hours on the phone. No agent ever reviews previous calls. They always promise to solve the problem and then do nothing.

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reply from Samsung

Travis, Thank you for sharing your delivery experience. We're sorry to hear your TV arrived damaged. For help correcting this, please contact Sam’s Club directly, as they will be able to assist you with a resolution. Once resolved, if you have questions about setup or features, feel free to contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect with a LiveChat agent through our ‘Support’ page. ~ Samsung Specialist

Aug 23, 2025

Texas

1 out of 5 stars review

Verified Purchase

Shattered TV

i received the TV with the screen broken in a million pieces. Sam's has been nice about the return without replacement. However, I have not received my credit yet.

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reply from Samsung

Texas, We’re sorry to hear about your experience. For assistance, we recommend reaching out directly to Sam's Club, as they’ll be best equipped to help resolve the issue. We hope it’s taken care of promptly. If you need help with your Samsung TV once the issue is resolved, please reach out to 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect via LiveChat on our website under ‘Support’. ~ Samsung Specialist