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Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV
4.7 out of 5 stars
stars1,830 ratings1,768 reviews
  1. 5 stars81% (1,491)
  2. 4 stars13% (246)
  3. 3 stars3% (48)
  4. 2 stars1% (14)
  5. 1 star2% (31)
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Showing 21-30 of 1,768 reviews
Oct 14, 2025
Have owned 5 Samsung TVs
3 out of 5 stars review

Disappointed

IMO it is dull. I took 1 star off for the remote - fortunately I had an older Samsung remote with separate labeled buttons. I subtracted another star for lack of brightness. I have owned for almost a week and have explored and adjusted all settings. I just can't get it any brighter. I should have heeded a professional review that rated the TV as 5.9 out of 10 due to the number of NITS being low and a dim picture, especially in bright rooms. The 43" Crystal display is brighter and just as good of a picture. The QLED is not worth the extra $.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Brand Ambassador

Hello, We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Pro

Apr 5, 2026
DecalJosh78
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] This TV is awesome. I almost went for a cheaper model but I'm glad I didn't. The picture quality is amazing and the sound is actually pretty dang good, for a tv. I paired it up with the Samsung - HW-S50B 3.0 Channel S-Series All-in-one Soundbar, Dolby 5.1 / DTS Virtual:X - Black, for the ultimate experience. Highly recommended and it will make all your friends jealous.

Review from Samsung US
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Apr 10, 2026
PhoenixRising
5 out of 5 stars review

Awesome TV And One of The Best

[This review was collected as part of a promotion.] Absolutely wonderful tv...screen looks like your right inside it. Makes me feel as if im actually in the movie myself. Sound is amazing with samsung surround i have for it and immerses you in the depth of sound. Vibrant colors are a plus with contrast and brightness for each setting perfect for whatever you're watching. Picture is good and clear and I can watch it almost without my glasses which is a plus. The interface works well all my internet systems and mobile devices .

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Mar 28, 2026
FanofSamsung
5 out of 5 stars review

Easy and Versatile

[This review was collected as part of a promotion.] I wanted a set that was easy to set up and provided choices to connect with my phone, computer and the Internet. All of those options are combined in this TV. A bonus was that the TV is QLED. Excellent choice of a TV for my family.

Review from Samsung US
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Apr 5, 2026
Smart Tv viewer
5 out of 5 stars review

Wonderful tv

[This review was collected as part of a promotion.] Our new Samsung TV Is a delight and for the most part is very smart. I have no qualms At all with the TV or the software. However the solar remote , While easy to charge, Is not as responsive as I would like it to be . Otherwise the TV is a five out of five .

Review from Samsung US
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May 5, 2026
Estofa
5 out of 5 stars review

Buttered Breaf

[This review was collected as part of a promotion.] Okay so I'm a big Samsung fan and I'm using this one just for Xbox cloud gaming. The best thing since buttered bread.

Review from Samsung US
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Apr 20, 2026
Samuel
4 out of 5 stars review

Great times

[This review was collected as part of a promotion.] I'm absolutely obsessed with the video on this tv, and honestly, hooking it up to my Xbox Series X has been a complete game-changer! The dedicated Game Bar and ultra-low input lag make everything feel incredibly fluid, giving me that split-second advantage I need when I'm diving into a high-stakes PUBG match. Between the pin-sharp 4K visuals and those specialized FPS settings that make every footstep crystal clear, it's like it was built specifically for winning!

Review from Samsung US
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Apr 20, 2026
TrunkMonkey69
4 out of 5 stars review

Nice TV

[This review was collected as part of a promotion.] It's a really good product. I enjoy the brightness, the color is great on the television, contrast is excellent, great resolution as well. I don't enjoy the interface as well as I do a Roku interface and major issue with it is it occasionally it drops the Wi-Fi connection for some unknown reason. Outside of that it's really nice TV. Again, as I mentioned before, the the colors are rich, contrast is excellent, and brightness fantastic. Smoothness of the of the shows and all that on the TV is good I just wish that the interface was easier to use and that it would stop dropping the internet connection.

Review from Samsung US
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Apr 20, 2026
Cjewell
2 out of 5 stars review

Not good

[This review was collected as part of a promotion.] It was amazing at first but very quickly developed dark areas that spread. Withing 4 months it was noticeably darker. After a year i could nit watch it in a room with any light whatsoever. I tried all of the online "fixes" resetting it to factory default. Turning off the auto brightness adjust nothing fixed it. Probably my worst samsung experience ever.

Review from Samsung US
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reply from Samsung Specialist

We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist

Apr 20, 2026
Bevie
5 out of 5 stars review

Perfect TV

[This review was collected as part of a promotion.] This television offers exceptional visual fidelity, delivering a truly immersive viewing experience. The audio reproduction is equally impressive, providing clear and robust sound. Furthermore, the connectivity options are robust and seamless. Users will appreciate the straightforward setup and reliable performance. Overall, this device presents a superior multimedia solution.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318