I bought this for two reasons. Price and the ads comparison to Weber grill. The Mark Pro is definitely not a Weber. I have only used it 7 months and it is showing signs of rust. Had a Weber grill for 23 years and only cleaned off rust twice to repaint. I have this grill under a cover everyday. Note grills are to be used outdoors so rust is an issue that the manufacturer knows ahead of the production. If you call about the rust they do not warranty rust and it is in the manual. This disclaimer is in the box not readily available by a customer at Sams. They don’t sell a natural gas kit to plumb your grill for gas vs propane. I am extremely disappointed on both points which both are predetermined so shame on another corporate decision that costs a consumer both time and money.

This is a well built grill, nice bang for your buck but the sticker on the lid is absolutely ridiculous, it covers the whole lid and will cost you another $10 in cleaning supplies (goo gone) and another hour to remove! I hope the lid is not ruined by the goo gone, it’s the only option. Maybe try removing with hair dryer??

I haven't had this grill a year, and have had the valve leak (warranty replaced), bevels lose their paint, and cause rust under the bevels. The bevels were replaced, but the rust is my problem. This grill is under a patio roof and is completely covered when not in use. I bought this in April of 2022. Buy a Webber, they stand by their product.

Grill was delivered 11/3/23. The regulator has already went out and costs $26.99 to replace. Contacted the grill service department because this is a warranty issue. The grill department stated they would replace regulator, but I'd have to pay $25 + for shipping to get a warrantied part. It's pitiful when you pay in excess of $500 for an item and 6 months later it's already out of service. Who in the world charges for an in warranty part? Per the Sams satisfaction guarantee the item can be returned anytime in the warranty period. So I assume that the $500 grill can be retuned over a $27 part? Save your money and buy a grill that the manufacture will warranty.

Just want to point out that yes, it’s not a Weber, it’s actually better. Please research which steel type is better before pointing out that 304 will rust. Weber uses 430 grade, which is actually cheaper and more prone to rust. 304 is more expensive and the most corrosion resistant. Easy way to find out if a grill is using cheap steel is to see if it’s magnetic. 304 is not and 430 is. Also, the tub and sides are cast aluminum not stamped, same as Weber.

On the positive side, it is a well constructed, heavy duty grill. The big negative is that is just dries the meat meat out rather than sear it. I've never cooked such dry hamburgers in my life and I've been grilling for 50 years. I've had it for about 2 years now but it is a big disappointment as it is rather costly.

Purchased this grill a little over a month ago and have used it frequently and highly recommend for the price point. The grill heats up quickly and evenly with no issues. The grill cover is much heavier duty than I was expecting which is a nice bonus. Reading other reviews, assembly seems to be the biggest drawback- agreed. The instructions and app were spot on when assembling. It took me roughly 3 hours to put together by myself. The only advice I have if you are flying solo with assembly is take the lid off when lifting the top section onto the frame. It was able to line up all the holes no problem after that. I wish I had photos to upload of me trying to fit the entire top section of the grill onto the frame before I took the lid off that would be entertaining...

Most of the parts were packaged in the reverse order, so you had to remove everything from the box to access the parts you need. The instructions, both online and those in the box, are poor. You can generally figure everything out, but there should be some narrative to explain a few things. The wiring instructions are especially lacking. Plugging the ignition wires into the electronic module is easy enough, but there aren't enough instructions about the entire electrical system. There is not a diagram of the full ignition wiring system. Also, after the wires are attached to the module, they're directly in the path of the regulator and gas line that have to come in through the side. So, the design is poor. I managed to get it assembled, but none of the electronic igniters worked. I checked all of the connections into the module repeatedly (you can't check the internal connections because there's no information about them in the instructions and you can't see them). I found one bad connection and fixed it. As a result, the side burner would ignite. Unfortunately, none of the main burner igniters would work. I had to uses matches to ignite the gas. I called customer service and they're sending a new electronic module. So, I get to look forward to the wiring connection hassle again. I just hope it works. If not, there's no way to check the internal burner connections and they'll either have to send a repairman or I'll have to take it out to the local Sam's Club to return it.

I have been researching grills for several weeks now to replace a 12 year old grill and came across the MM grill that appeared to fit my needs and price point. I brought my 4 burner grill home today and unpacked the multitude of boxes and packaging. There was no damage to any of the contents or missing parts. I took 15 minutes to unpack the contents and spread the parts out so I could readily see the items for installation. At a relatively leisurely pace, assembly time from beginning to completion was 3 hours 15 minutes. I am perhaps more savvy or skilled than the average DIYer at assembling things of this nature, however there were some areas that were difficult to reach. All in all the instructions were good and all of the parts fit as designed. Some helpful tips for others 1. Find as large a work area as possible to open all of the packages before beginning. This will save you time and frustration during assembly. 2. I found it easier to use a Phillips head screw driver to start the screws and then do a final torque with an over-sized flat blade screw driver. Hand tools only, no power tools. 3. Loose fit parts with multiple connections to make final assembly go smoother. 4. A screw driver with a grip to hold screws makes assembly in an upside down area easier and faster. 5. Pile up the trash as you go so that you can find the remaining parts more easily. The overall fit of the parts including the doors was quite good. All of the burners fired up first time. This grill is not a Weber, but for the money it is a great choice. I hope that replacement parts will be made available as time goes on. I also have a Weber Genesis Special Edition, a very nice grill at a very hefty price. I make this statement only to let the readers know that I can make a direct comparison between the two grills. I hope my comments will be helpful to others looking for a new grilling adventure.

Great grill-Bad engineering. It could have been so much easier to put together with common sense changes. BILT app is almost as bad as instruction manual. Whoever designed the grill and wrote the instructions obviously never used them or they would have fixed it. 10 hours, a phone call and several words that aren’t normally said, but I finished it! To me, if it is Sams Club’s top model, they should make the construction equal to how nice the grill is. Grill great. Putting it together will make you change religions.