Customer reviews for Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size forMember photos









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Memorial Project
I had a son pass a little over a year ago so when we bought an acreage recently I wanted to build something in his honor. After doing a lot of research I opted for the Backyard Norwood gazebo. Since it’s usually windy here I liked the wind rating and thought the unit was well styled. I started by building the patio then erected the gazebo. I’m 67 years old and pretty much put this up by myself with the help of a bucket tractor getting the first wall up. Someone had said it helped having someone dedicated to reading the instructions so my wife did that which helped quite a bit. My oldest helped with getting half the roof up but wasn’t around for anything else so I put the other half up by myself doing the framing first then the panels. It actually fell right in place. Because of my schedule I couldn’t devote whole days to the project but time wise it was probably a 3 day deal. Lots of hardware, lol, but I can see why it’s so sturdy. I’m thrilled with how it’s turned out and plan on spending a lot of time celebrating my son there. I wasn’t excited about paying the price but I’m happy I did. Highly recommend it.



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Solid construction
We bought this a month ago and built and installed it a few weeks ago. Exactly what we were looking for and the construction is very solid. Fits a 5 pcs conversation set perfectly. Looking forward to enjoying the summer under the new gazebo. Assembly is a little involved and you will need a few friends to help when it is time to stand it and assemble the two halves of the frame. You will also need at least one friend to help put the roof panels up.
Nice Touch
This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.
Best outdoor purchase
I love this gazebo. It’s a great size for a dinner table and several lounge chairs. Installed a ceiling fan and bulb decorative lights. I chose version with electrical line and had contractor connect it to the house. Sturdy construction and looks beautiful. My teen son even gets maximum enjoyment from it!
Natural beauty natural strength
We love our new gazebo. We bought this beautiful and durable shelter this summer. Our expectations have been exceeded because of the craftsmanship built into every piece. Everyone that comes to backyard is amazed at this new gathering place. Thank you this product it is impressive
well-designed, strong all cedar construction!
Bought 3 weeks ago to add permanent durable shelter over existing spa. Very easy or order. Good price (eligible for military discount…Thank you!) Shipping was very smooth. They sent tracking number and I followed transit. Arrived one day early and we are at 4300 ft altitude on side of mountain. It ships as Several large boxes on pallet. Two boxes are plywood lined. Everything arrived intact. No damage. We unboxed systematically onto covered deck and organized all pieces according to steps of construction. We made sure we organized hardware very carefully in several bowls. Build tip! Keep the plastic bags for all hardware under each set of bolts and screws. Each screw bag has the item number printed on it that corresponds to the instruction manual. My wife helped move big assembled pieces and helped with heavy lifting but I did all construction by myself. YOU NEED AT LEAST 2 STRONG PEOPLE CAPABLE OF LIFTING AT LEAST 50 LBS OVERHEAD TO BUILD THIS SAFELY. Instruction manual is pretty good. The diagrams get a little bit complicated on several steps and I believe it could be broken down into several smaller additional steps that would help prevent confusion and provide more detail to the builder.The videos online are pretty good, but even they don’t show some of the detail necessary. I would recommend a color build manual with photos of critical steps to backyard discovery. Some of the orientation of some parts are hard to identify from the diagrams and videos. I got at least three pieces backward and had to disassemble and reassemble correctly despite being extremely careful and taking my time. Everything fit very precisely. The cedar post and beams are all pre-drilled high-quality so if there’s no hole at a location, or a bolt doesn’t fit through completely, its wrong. The framing went very smoothly, but it was difficult for my wife and I to move the two large end frames sections into position safely and attach them together square on our pre-prepared footings. Note: I prepared 4 concrete footings according to the PDF file of the instruction manual on Backyard discovery website a week in advance to spec. If you already have a level concrete slab that’s even easier. The post and cornice framing portion went very smoothly with hardly any problems. It took me approximately six hours to complete by myself. The second stage for the roofing was quite difficult. It took an additional six hours by itself. The roof framing is very flimsy in my opinion and had to be force fit working overhead. I squared the framing and squared the roofing before I placed roof and it still didn’t quite fit right. It was too flexible and bendable and would get off Square when you are trying to push it up over the framing. It was very challenging to get right. I found this part to be most difficult and I have significant experience in construction. Build note: The blue protective film on the steel corrugated sheets and roofing is terrible. It is tightly adherent to the pieces and extremely difficult to remove. We tried to use hair dryers, nope. We left the pieces out in the sun, nope. Last we tried to use some lubricating solvents nope. it took us over two hours alone to remove the film one inch st a time. Backyard discovery needs to find a different solution for this. It’s unnecessarily difficult. (This is the only reason that I give this product four stars instead of five stars!!) Note: i’m not sure why there is no flashing between the corrugated steel roofing sheets and the end cornice framing? If built exactly according to the manual, it results in 1/4 inch gap that would result in roof leak inside the frame at both ends? I was able to take some steel sheeting and cut it to create additional flashing to cover this gap. I did this entirely by hand on site. (This is another issue that backyard discovery should address with this particular model) If you have good weather and a level site with prepared footings or slab I would recommend at least two full days. 2-very strong or 3 less strong people. Otherwise, it could take much more time… Overall, it’s very beautiful and extremely strong once completed. I weigh almost 200 pounds and I hung from the frames at both ends to ensure that they were completely seated and stable before finishing the roof. I would recommend this product to anyone with professional tools and some building experience, but I would probably recommend professional help if you don’t have any construction or finish carpentry experience. One thing that was extremely nice, was all the additional hardware that came with it including all the necessary drill bits and a small torx wrench for some hard to reach corners where a battery operated drill would not fit. I set up two professional battery operated drills with 4 rotating batteries to make the process go much quicker so that I didn’t have to change bits and wait to charge batteries. I burned through at least two batteries on each drill with all the bolts and screws. Especially the roofing. Great product. Very well made. Good luck!
Coconfigure hires bums to do installation.
I purchased this product and was on the schedule everything was good until the week of delivery. Freight company pushed back delivery date multiple times. Took the day off work to ensure the delivery arrived on time. Perfect arrived day before install. Confirmed with Goconfigure the night before. Spoke with installer. Everything is good. Day of install, the installer Phil went MIA. I called and texted him 25 times, no response. Goconfigure contacted him, no response. Now im stuck with 1200 pounds and 8 boxes blocking my driveway. No care or urgency now that they have my money.
Thank you for your review. We are so sorry to hear of the experience that you had with the assembly company, as this is definitely not an experience we want our customers to have with our products. If there is anything we can do as the manufacturer to assist you, please contact us at 800.856.4445 or by email at customerserv@backyarddiscovery.com. We are available 7 days a week, 8am-6pm CST.
thrilled with our 12'x16' Norwood Gazebo
[This review was collected as part of a promotion.] Our big project this summer was to add a swim spa to our back patio. As we live on a heavily wooded lot, we decided to purchase a gazebo to erect over the pool in order to afford it some protection from falling branches, leaves, etc. After much research, we chose Backyard Discovery's 12'x16" Norwood. We settled on this company due to their consistently positive reviews, high quality & attractive designs. Our gazebo was delievered quickly & complete. Instructions were straightforward & easy to understand, with everything clearly labeled. This may sound like a small detail, but on a large project like this it makes a big difference: Drilled holes were where they were supposed to be & bolts aligned as projected, making assembly as stress-free as possible. Our gazebo is now a beautiful, functional addition to our backyard. We have been delighted with every aspect of our purchase. From choice, to deivery, assembly to contributing to the aesthetic of our home, we couldn't possibly be more happy with our Backyard Discovery gazebo.
Love my Pergola!
I bought it about a year ago, so I was just decorating. I love being able to sit outside at all times of the year and enjoy my pergola. The team was professional and efficient putting it together. Really like that it’s covered and has the outlet for us to plug in! Love it!
Best Gazebo Out There
I can’t say enough good things about this gazebo. First of all the instructions were provided in an app that was super interactive. You could pinch and zoom and rotate each detailed step. I absolutely loved the instructions. The materials were great quality, the holes all matched up, this thing was a dream to assemble. The only thing that would have made things any easier is if the hardware for each step were combined into bags that included the parts needed for each step, instead of having all the screws together and all the washers together, etc.










