This is absolutely a substantial and good looking structure. I'll be 80 in 5 months and I built this by myself (had 4 friends in their late 60's and 70's help put the roof panels up onto the trusses). I worked on it 5 hours a day for 5 days ; with the help of my Kubota. My wife and I are completely satisfied with the project; our boat has a place to stay.

We love our 10X10 Norwood Gazebo. All of the pieces were packaged well to prevent shipping damage, and the steel roof panels were even in a protective wooden box. The five shipping boxes were clearly labeled on the outsides and the packing slips in each box showed which pieces were in the box, making it easy to find the needed pieces during assembly. All of the hardware (including extras) was packaged in clearly marked bags, and each wooden piece was clearly marked on the ends. (I suggest laying out the hardware packages on a table - out of the wind - in numerical order. And if you can't find a certain bag, look again because it's there somewhere.) Assembly instructions were excellent, and there is also a helpful animated video to help understand the assembly. Assembly takes some time because of the number of bolts and screws, but that attests to the quality and strength of the gazebo. I was able to assemble the gazebo myself except for assembling the two end pieces together (three of us, twenty minutes) and sliding the roof pieces up on top (two of us, ten minutes). The finished gazebo is very attractive, high quality, and strong. I would definitely recommend this gazebo.

I am very pleased with my purchase. The kit arrived well packed in easy to handle cartons. Every piece was perfectly produced down to the last screw. I assembled it mostly myself with a little help from my wife. Everyone has complimented the gazebo and at least one friend is buying one.

In the pictures this was great looking with lot of cool architectural details. It is even better in person. This came in some large heavy boxes, so make sure you have friends to help move and assemble it. But, it was easy to assemble with all the parts needed and clear easy to follow directions (took us a weekend, but we didn't slave away either). Would buy this again in an instant

Based on the reviews I read before purchasing I expected to be very pleased with the product and overall experience - including the assembly process. I can say that this expectation was met! The product was packaged well and arrived completely undamaged. The assembly instructions were straightforward and easy to follow. That said - preparing and assembling this item is a BIG job... We decided to stain all of our wood pieces before assembling, which in hindsight I'm very glad we went this route. I did most of the work on my own, but there are several steps where several people are definitely needed. Getting the roof panels on, squared and attached was a bit of a challenge, but we got it all in place after some trial and error. The entire process took several weekends to complete. It's been up for couple of weeks now and has already been through several rain storms and a couple of thunderstorms. Happy to say it's held up w/o any issues!

We just got our 12x20 and are almost done with the assembly. The booklet and the app provide very clear instructions on putting it together. That is incredibly helpful. My husband and I have mostly done the work but because it’s springtime, the weather has been our obstacle. We love it so much already that we purchased the grillzebo to match. My son graduates high school in May and we are looking forward to celebrating with him on the new patio with friends and family. We will finally have an outdoor space we have looked forward to for years.

[This review was collected as part of a promotion.] Have thoroughly enjoyed this gazebo for the last few months. Looks great on my patio. My dealing with customer service after purchase was excellent. Look forward to enjoying my gazebo for years to come!

[This review was collected as part of a promotion.] We purchased two of these gazebos for the HOA park. They made a great addition and look really nice. Excellent looking construction. The team of assemblers put them together expediently. One post came with some shipping gouges and customer service was quick to send out a replacement. Forgive the white specks in the photos, we are getting ready to test the snow load. Now we just need to find someone who can build a matching unit 24x12.

[This review was collected as part of a promotion.] I purchased my Gazebo last Summer and have been enjoying it more than anything. The fact we can bbq and sit out back and not get beat down by the direct hit of the sun is a pleasure and my family and I are truly putting it to great use.

[This review was collected as part of a promotion.] We bought this early last summer. Excellent customer service. Very quick delivery. Assembly instructions made for a quick and easy job for my brother and I. Within two days we were relaxing under the gazebo.