We purchased and installed the Norwood 14x12 gazebo in June 2022. Everything from the ordering process, delivery, customer service and build was perfect! The Bilt app was fantastic to use on this project. This was a great family project to build together. The quality of all wood, hardware and metal roof was very high quality. This gazebo withstood 60+ MPH winds and a Northeast winter with no issues. We have received so many compliments and referred many to Backyard Discovery. We highly recommend and plan to purchase more items from Backyard Discovery.

After having a gazebo buckle under the weight of a heavy snowstorm, we wanted one that we knew would withstand our harsh midwestern winters as well as our strong summer storms. After a lot of research, we decided on the 12 x 10 Brindlewood! Ordering this gazebo was quick and easy, and so was the delivery. It even arrived much earlier than we thought it would. All the different parts and the five boxes they came in were well sorted, packed, and labeled. My husband and daughter were able to put it together without any problem because of the thorough and easy to follow instructions. Our gazebo looks beautiful and fits perfectly with the landscape of our backyard. We are looking forward to spending a lot of time in our new Happy Place!

We picked up the 16x12 Norwood to extend the coverage of our new stone patio. Everything arrived intake, all parts were labeled clearly, and instructions were very easy to follow. We are just normal homeowners (45 yrs old, owned our home for 20 yrs) and were able to fully assemble the gazebo ourselves. We did need a few extra hands to erect each half and it made it way easier to get the roof panels up when someone hands them up to you while you're on the ladder. We put our gazebo up on 20" concrete blocks to match the height of our existing patio cover. Can't be more pleased. We will update when we get all the accessories installed (lights, fans, etc.) Definitely would recommend this brand!!

The color of the gazebo is perfect with my new deck! I bought it before the deck was finished based on the photographs and it worked out perfectly. Love the A-frame design and the power access as well. Assembly was a bit intimidating but the instructions were clear and it turned out great! Looking forward to many a summers night (and day) enjoying this beautiful gazebo!

[This review was collected as part of a promotion.] Easy to understand manual instructions along with the app. I suggest you use them both together. We were able to build this with myself and my husband but strongly suggest others to assist when operating the post. Didn't realize in order to be under warranty you have to stain or seal the wood every year for 5 years. We have received many compliments about the beauty of the pavilion. Overall we are very pleased with how it turned out.

Based on the reviews I read before purchasing I expected to be very pleased with the product and overall experience - including the assembly process. I can say that this expectation was met! The product was packaged well and arrived completely undamaged. The assembly instructions were straightforward and easy to follow. That said - preparing and assembling this item is a BIG job... We decided to stain all of our wood pieces before assembling, which in hindsight I'm very glad we went this route. I did most of the work on my own, but there are several steps where several people are definitely needed. Getting the roof panels on, squared and attached was a bit of a challenge, but we got it all in place after some trial and error. The entire process took several weekends to complete. It's been up for couple of weeks now and has already been through several rain storms and a couple of thunderstorms. Happy to say it's held up w/o any issues!

In the pictures this was great looking with lot of cool architectural details. It is even better in person. This came in some large heavy boxes, so make sure you have friends to help move and assemble it. But, it was easy to assemble with all the parts needed and clear easy to follow directions (took us a weekend, but we didn't slave away either). Would buy this again in an instant

I purchased this product and was on the schedule everything was good until the week of delivery. Freight company pushed back delivery date multiple times. Took the day off work to ensure the delivery arrived on time. Perfect arrived day before install. Confirmed with Goconfigure the night before. Spoke with installer. Everything is good. Day of install, the installer Phil went MIA. I called and texted him 25 times, no response. Goconfigure contacted him, no response. Now im stuck with 1200 pounds and 8 boxes blocking my driveway. No care or urgency now that they have my money.

My husband just built our new gazebo. We love it we had a massive rain last night and the furniture basically stay dry even know there was a lot of wind. The intricate design of this gazebo is amazing. He pretty much built it himself except for needing help with putting the roof up. We are thrilled with our new gazebo.

[This review was collected as part of a promotion.] I put this together over the summer with the help of my neighbors. I worked on it an hour or two at a time and it took me about a week. I was missing one piece and backyard discovery sent it out to me right away. I also built a small deck to put it on. I'm very happy with the finished product. Everyone that comes over loves it!