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Customer reviews for LG 7.4 cu. ft. Electric Dryer with Sensor Dry for
LG 7.4 cu. ft. Electric Dryer with Sensor Dry
4.5 out of 5 stars
stars1,138 ratings1,132 reviews
  1. 5 stars76% (861)
  2. 4 stars13% (147)
  3. 3 stars4% (49)
  4. 2 stars2% (23)
  5. 1 star5% (58)

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Showing 981-990 of 1,132 reviews
Dec 24, 2022
chuttoo
1 out of 5 stars review

Not a good dryer

I bought this 3 days ago and am very unhappy. It doesn't do the 1 thing it is supposed to do and that is dry clothes. The machine has almost total control over the selections you are allowed to make and they don't work. I wish I could return this machine but I am stuck.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 3, 2024
JennAnne
5 out of 5 stars review

LG Repeat Customer

[This review was collected as part of a promotion.] It's great, and was decently priced. My old LG dryer last about 13 years, with no repairs, and this model is close to the same model as my previous one. My previous one was red, though, and I do wish colors were still available.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
reply from LG

Hi, JennAnne. Thanks for sharing your experience with the LG Dryer (DLE3400W) model. It’s great hearing that the value, performance, and reliability continue to meet your expectations—especially after your previous LG dryer served you well for 13 years. The LG DLE3400W is built with efficient sensor drying, smooth drum motion, and smart energy use, so it’s wonderful to know it’s delivering the consistency you’re used to. While this model comes in classic white, it still carries the same dependable design you enjoyed before. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 29, 2020
DeeBeeeeee
5 out of 5 stars review

Highly Efficient

[This review was collected as part of a promotion.] I bought this in August after moving into our new house. This is my first digital display dryer and I love its sensor! It's amazing how much less time it takes to dry clothes. Plus, there's no such thing as restarting because all the clothes weren't dry! I enjoy the custom settings and ease of selecting what best suits the load of laundry I have.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
May 13, 2022
CJ75
2 out of 5 stars review

Disappointed

After loving my LG washer, I purchased this dryer..and am very disappointed. There is little flexibility in the sensor settings and the delicate cycle has a 'low' temperature setting. Since almost everything sold these days give instructions to dry on 'low' now I either have to do a timed dry and keep checking or dry on delicate if I want the automatic shut off when dry. It is definitely a basic dryer. I never dreamed that the settings would be so limited on sensor dry! Now I am stuck!

Review from lg.com
Helpful?4078PL11SFFQ15563450433
reply from Social Media

You do have the ability to use Cycle Modifiers to customize your settings. Check out page 36 in your owners manual: https://gscs-b2c.lge.com/downloadFile?fileId=vB9EC5O1QKeOivoCsR7vWQ. ^Jennifer

Aug 22, 2024
NE disappointed customer
1 out of 5 stars review

LG will cancel delivery without reason

[This review was collected as part of a promotion.] Logistics provider simply refused to deliver my dryer without reason and LG customer care cancelled my order without reason. We stayed 3 weeks without dryer, and I took 2 days off work to wait dryer delivery and installation, just to receive a refund without an apology? Since my consumer rights were violated I will continue weekly to order dryers and will move to the legal options. "Great" job LG customer care.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
reply from LG Digital Care Team

Hey there. We always want you to have a smooth delivery transaction whenever you order an LG product. We appreciate you sharing your experience so that we are able to strive to be better with our delivery service so that your next LG product is delivered with ease. If there is anything else that we can do to help, our doors are always open for you. We wish you well and hope you have a good rest of your day! *Josh

Dec 27, 2024
Another Happy Buyer
5 out of 5 stars review

Love my new hi-tech dryer

I’m really happy with my new LG dryer. Why? Well it’s very well-made. It has a lot of nice easy to use features too. You really just have to push the on button set the spin dial push the start button and your clothes are dry. It figures everything else automatically Really goes well with the companion washer because they’re both designed to work together and they look great side-by-side. I really want to give this dryer six stars if I could. This is a great Christmas present for our whole family. Any family member can work these washers and dryers. Love LG products.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
reply from LG Digital Care Team

Hey there! So stoked to hear you’re loving your new LG dryer! It sounds like it’s a total game changer for laundry day! 😍 The fact that it pairs perfectly with the washer makes it even better, talk about a dynamic duo! We have lots of amazing features and know that if you need help you can reach out @LGUSSupport. Wishing you and your family many cozy, fresh laundry days ahead! 🧺~Kimmy

Dec 29, 2020
kabaker55
5 out of 5 stars review

Very consistent and reliable

[This review was collected as part of a promotion.] Almost everything works fine on what the selections given are. The only thing that does not work is compression socks on delicate. It takes using the manual option on low and running it twice to properly dry them. But everything else works excellent!

Review from lg.com
Helpful?4078PL11SFFQ15563450433
Jan 1, 2021
insulinboost
5 out of 5 stars review

Very impressed

[This review was collected as part of a promotion.] First front load washer that we have ever had. I was not sure if it would be be as good as the old top loader. I was very wrong, cleans amazingly. Lots of settings that are easy to use and adjust. We are Happy with purchase.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
Dec 11, 2020
Ann660
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I bought this in June and am very pleased. The different settings allow me to adjust the time and heat temp so everything is dried correctly....and the amount of items that can be dried in one load is amazing. I would highly recommend this dryer to anyone.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
Sep 2, 2023
slyder
2 out of 5 stars review

Annoying rattling/grinding sound

[This review was collected as part of a promotion.] Our brand new DLE3400W dries fairly well, but has a very annoying loud rattling/grinding sound from the very first load, even when empty. We have requested service, but have not heard anything from LG in days, so service doesn’t seem very good either. We get tons of marketing material from LG since registering my product though. The beeps and boops are a little over the top, and the finish signal plays a whole quiet song, which is better than a buzzer, but not sure how effective it is as it is hard to hear if you are not close by.

Review from lg.com
Helpful?4078PL11SFFQ15563450433
reply from Customer Care

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6428PLWl6 `Tanisha