We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hi, there. Thank you for sharing your feedback on the LG Washer. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Hi, thanks for taking the time post your review for your 7.4 cu. ft. Ultra Large Capacity Electric Dryer. Enjoy sensor dry feature which allows for a near perfect dry every time courtesy the sensor in your dryer! This means there is minimal wear and tear on your clothes each dry cycle. Should you have questions or need support, we're available via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha