Hi, Liz. We appreciate you taking a moment to share your experience with your LG Dryer (DLE3400W) model. It’s great to hear that upgrading to LG has made such a difference. The DLE3400W is built for reliable, efficient drying, and it’s wonderful to know LG has continued to earn your trust over the years. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ –LG Digital Care Team ^Juvy

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

We want to say a great big "thank you" for your continuous support of the LG Brand, as we make sure to meet your expectations by improving our products and services daily. We're here to help if you have any questions or concerns , so please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport. ~Rita