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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 561-570 of 1,533 reviews
Aug 19, 2022
Sharon57
5 out of 5 stars review

Verified Purchase

Review for WKEX200HBA its a wash tower

We bought this not long ago and are completely in love with it!! I love all the choices you have for the washer & the dryer. Everything about it is just fabulous! I wish we had bought this a long time ago. I’m telling everyone we know how great it is!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
May 28, 2021
ZackFlorida89
4 out of 5 stars review

Verified Purchase

Efficient and Powerful Unit but Frail

[This review was collected as part of a promotion.] I bought this unit about 2 weeks ago and have been pleased by how well it cleans. Unfortunately when I was installing it I had to “push” the machine from the front to get it closer to the wall. I had my hands on the corner of the machine rather than the front but on one side the stainless panel received a stress dent. I’m a little disappointed the corners aren’t a little more reinforced.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Aug 11, 2021
bettypiep
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It took me awhile to decide if I wanted to have electric and plumbing done so I could have a unit on the 1st floor. It was the best decision I could have made. It has made my life so much easier. No more changes of falling carrying laundry upstairs every again. It is a lifesaver especially when you are up in age. Thank you to LG for finally making such a wonderful product.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 9, 2022
JohnS42
5 out of 5 stars review

Verified Purchase

Great space saver and unit

[This review was collected as part of a promotion.] We have a small wash room and using the stack unit allowed us to put in more shelving and cabinets. The wash cycle is faster that our old LG unit which is great. So far it’s a perfect fit for use.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Mar 28, 2022
Robclem
1 out of 5 stars review

Verified Purchase

Dryer caught on fire

[This review was collected as part of a promotion.] Washer is amazing but the dryer burned up after 4 months of use. And no it was not the lint trap. I do like the unit if the dryer didn't have issues it would be a 5 star all the way. Still thinking about getting the same unit to replace this one.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social Media

We hope that no one was injured when this happened and would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer

Nov 25, 2020
carincomtoi
5 out of 5 stars review

Verified Purchase

Space saver

[This review was collected as part of a promotion.] This unit is both functional and attractive. The black steel color is easy to keep clean and looks very sleek and modern. The unit it the width of a standard large load washer and about 6 ft tall. Weighing just over 350lbs. You will want a second set of hands for placement. Leveling the unit is as simple as adjusting the feet. When installing you will need a little extra room behind for the hoses and ductwork for venting. Additionally as this has a steam function you will need a splitter for one of the water hoses. Functionally, this is a large capacity set and can easily accommodate a full size comforter and large loads of towels, jeans etc. the washer and dryer communicate so whatever setting is used for the washer is conveyed as well as weight of load and the dryer cycle sets itself. Wash and dry cycles are very efficient, less water, less soap, and shorter dry times. The washer spins the load in a way that the laundry comes out barely damp, cutting drying time. The control panels are in between the washer and dryer making reaching them very easy for someone of smaller stature. This unit connects to WiFi and can be controlled from an app on your phone. The app allows you to use a multitude of cycles that are not options on the control panel. This downloaded cycles feature is pretty extensive, offering options that I have yet to use but will surely take advantage of as time goes on. Once a load completes, the unit sends a notification to my phone which is very helpful as this unit is whisper quiet. Pros: Large capacity Utilizes minimal space Fast and efficient, saving time and resources Aesthetically pleasing Whisper quiet Self balances loads ThinQ app Communication between wash and dry cycles Cons: If not on a pedastel the washer sits quite low so there is a lot of bending necessary The WiFi connectivity was a little difficult to connect at first The remote start feature turns itself off so can only be used while home. No delayed wash timer. Overall I am in love with this unit. The “cons” listed are really just minor things that I have noticed and felt should be shared and have had no real bearing on my overall opinion. We don’t really “need” a stacked unit but the amount of space saved has freed up room for storage and organization of the laundry room. I 100% recommend!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 5, 2022
DennyKay
5 out of 5 stars review

Verified Purchase

Fantastic machine

[This review was collected as part of a promotion.] We move into a condo with limited space for storage. We bought the tower to help gives us more room in the laundry closet plus being short all the controls are easy to read. The performance is wonderful, runs quietly, and love the musical sound when the washer finishes the cycle and the dryer is finished drying.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Jun 18, 2023
JasonMM
5 out of 5 stars review

Verified Purchase

So far better than expected

While we've only had this a month so far, it's been better than expected. The wash cycle is faster than we've come to learn for a high efficiency washer, which was a pleasant surprise. Clothes come out very clean. App is OK but usable. Integration into Alexa is really nice. Very nervous being a single unit how easy it will be to repair down the road. If one unit dies, you're throwing out the other half. They do come apart for repair and moving but that just adds to the time and complexity, which will be much more expensive for a repairman, and much more time for DIY repairs. Fingers crossed that remains to be seen.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social/LG

We are so happy to hear that your LG WashTower is exceeding your expectations and providing you a five-star experience! Your comments confirm our primary focus on putting customer experience and satisfaction first. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita

Aug 1, 2021
MRH71
5 out of 5 stars review

Verified Purchase

This new option allow us to reconfigure our layout

[This review was collected as part of a promotion.] For years we wanted to reconfigure our laundry area to be more functional, this new option provided the answer. The options and features are perfect for our needs. The new black steel is very appealing.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Jul 2, 2021
Our First
5 out of 5 stars review

Verified Purchase

A very superior product

[This review was collected as part of a promotion.] This was our 1st purchase of a stackable washer/dryer. We were surprised that when the delivery men unpacked the machines, they were already attached. We love the ONE control panel for both machines. Love the fact that both will "think" about what is inside and select the cycle to use. If I had to say anything negative is that I can't seem to get the WiFi feature to work or find where on the control panel it lets me know when the laundry soap needs to be refilled. But that's on me because I need to call Support. We highly recommend this product.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930