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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,537 ratings1,537 reviews
  1. 5 stars76% (1,169)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,351-1,360 of 1,537 reviews
Jan 11, 2025
Hkush
1 out of 5 stars review

Don't waste your money

Brand new dryer throwing d90 codes even with vent disconnected meaning it's an obvious problem with the dryer itself. What a waste of money. Do not buy. LG support trys to tell me it's my duct work, but again the error persists even when the vent is unplugged, meaning it's a problem with the dryer itself. They are no help.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG

Hi there, Hkush. Thank you for sharing your experience with us. We understand your situation and about the persistent D90 error with your WKEX200HBA Washtower dryer. While you’ve disconnected the vent, this error typically indicates a restriction in airflow, possibly due to an issue with the internal parts or duct work. To help resolve this, we recommend checking for any lint buildup in the internal filter or behind the dryer, as well as ensuring that the exhaust hose is straight and free of any dents, kinks, or blockages. If the issue persists, we suggest inspecting the outdoor exhaust and ensuring the flappers are opening properly. LG Dryer - Understanding d90 and d95 Error Codes - https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448 Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to guide you through further troubleshooting or explore other solutions. We appreciate your patience as we work together to resolve this. —Renzo

May 23, 2022
WChester
1 out of 5 stars review

I HATE this machine!

No matter how little laundry detergent you put in the machine randomly determines there are too many suds and the load continues forever until the machine randomly determines there are no suds. The worst feature ever is when the stupid machine displays "SUD" and then runs for fully another hour. The worst part is that I'm using HE detergent and I'm filling it WELL below the max fill line...literally using only two tablespoons of detergent. I hate that the machine holds my laundry hostage because it WRONGLY believes that there are too many suds. This is the worst machine I've ever purchased. I hate it with a passion.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Mar 17, 2021
MMP21
5 out of 5 stars review

Quiet and Efficient!

[This review was collected as part of a promotion.] I have done about 10 loads of laundry with my new machine. The machine is very quiet and I don't even realize it is on. The cycles are energy efficient but do not compromise on the quality of performance! The unit is very spacious for bedding as well. The smart feature is an added touch that makes the chore of washing clothes a breeze.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Dec 12, 2023
HopefulSoon
4 out of 5 stars review

Doors Cannot Be Reversed

I wish to buy this WashTower with very good average rating. I have owned another LG appliance for over 10 years so I am a satisfied LG customer. But this WashTower is not deigned to reverse the doors to open on the left instead as designed on the right side. While I am still in the market for a stacked washer and dryer - I hope soon LG can redesign their WashTower with reversible doors.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Mar 2, 2021
Mi23
5 out of 5 stars review

Simply spectacular

[This review was collected as part of a promotion.] This could possibly be the BEST washer/dryer EVER. The ease of operation is surprising. It sings and it visually stunning. Very pleased from the time of purchase, to deliver and installation. I required a new electrical outlet and after the electrician took care of it LG delivery company came out a second time and finished the installation. Will definitely be recommending this product to anyone who will listen. Just fabulous!!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Mar 5, 2021
Mimi24grands
5 out of 5 stars review

Chores are easier

[This review was collected as part of a promotion.] I love the LG Washtower. It fits in my master bedroom closet with it's sleek profile. The controls in the middle keep you from having to reach or use a stool to get to them. The settings are perfect and intuitive with what you are washing or drying. My husband has even started helping with the wash which he has never done in the 13 years we have been married! Our clothes have never been cleaner thanks to the steam option. I am hoping for many years of use and enjoyment from this unit. I would recommend it to anyone.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Jun 2, 2024
Wendy Riccardo
5 out of 5 stars review

Excellent product

I LOVE this system. The turbo wash makes it quicker to wash. The machine is not loud. It is a perfect size for my husband and I and all of the blankets we use for our two large dogs. I was disappointed when my washing machine died but now I’m glad it did. The unit is so much better than my prior washer dryer

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Mar 1, 2021
WenRee
5 out of 5 stars review

Even Better than Expected

[This review was collected as part of a promotion.] New house has a laundry closet which I was not happy about and I was expecting to hate a stacked set. Well this stacked set is better than my former stand alone set that cost twice as much. Drying time is so quick and washer is HUGE! Could not be happier with this. Bonus, I get constant comments on how beautiful my washer and dryer are so I no longer hate that my laundry closet is visible.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Dec 1, 2023
Capt Tony
5 out of 5 stars review

Great unit! Love the washer/dryer combo!

Great unit. little problem with the mother board after 2 years but LG was awesome in resolving this issue with prompt and VERY knowledgeable service! done in less than a day. Unit works great and no issues at all with the washer. would 100% buy this again from LG. Seems all my LG equipment has good quality. Something very hard to find these day!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Mar 21, 2021
Tputt
3 out of 5 stars review

Love the lower control panel

[This review was collected as part of a promotion.] I absolutely love the space that this combo provides for my laundry room. It has a lot of advanced features that are really nice too. The only thing that doesn't appear to work is the "steam" function on the dryer for dewrinkling clothes. Although I have a water line hooked up to both the dryer and the washer...It doesn't even provide the steem function. Sad about that, but overall happy with it. That's why I gave it a low rating.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane