Hey there. Thank you for leaving a review regarding your Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony

Hi, Mary Emma. We appreciate you taking the time to share your experience. It’s wonderful to hear that your LG Wash Tower (WKE100HWA) model is delivering on every feature that mattered to you. This model is designed to blend style with efficiency, and it’s great to know it’s living up to that promise in your home. If you’d like to explore more features or care tips for your model, you can visit https://www.lg.com/us/support/product/lg-WKE100HWA. Should you ever need assistance in the future, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but I’m thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. Please send us a private message on Facebook or Twitter using the handle @LGUSSupport with the serial/model number of your unit so that we can get you the attention that you deserve. ~Tanisha

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi, we understand the experience you had when scheduling a technician appointment falls short of our standards. So that we can help, please reach out to us! Our support team is available via PM on Facebook or via DM on Twitter at the handle @LGUSSupport. Kindly include your phone number and Washtower information in your private message to us (model and serial numbers). We'd be happy to help with any inquiry you may have going forward. Alternatively, you're welcome to leave your feedback about your experience here: http://spr.ly/6420utR0M. We're always seeking to improve the customer experience, and your submission will be used to reach that goal! ^Chris