Hi, Todd. Thank you for sharing your review regarding your LG WKE100HWA WashTower. We always aim to provide highly efficient and dependable laundry appliances to keep your home running seamlessly, and we want to help ensure both your washing and drying units operate perfectly. When a laundry unit exhibits a single active mode or a dryer drum refuses to turn on despite active power, resetting the central electronic control systems can often restore full multi-cycle functionality. We recommend turning off the circuit breaker dedicated to the appliance for approximately three minutes to allow the microprocessor to clear temporary operational loops, then turning it back on and testing a non-normal cycle on the washer. For the dryer unit, verifying that the door is pressed firmly shut and ensuring the child lock feature is completely deactivated will ensure the main control panel accepts your input commands and initiates the cycle safely. For comprehensive steps on restoring operation when your heating component does not activate, please visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi. We appreciate you sharing your experience with your LG WKE100HWA Washer. We recognize the situation you have faced with the component wear and the operational performance of your unit over the last two years. To help maximize the lifespan of your machine's support system, we recommend ensuring your laundry loads are evenly distributed inside the drum and making sure the entire unit rests on a perfectly level, solid surface to prevent unnecessary cabinet movement. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Betty. We appreciate you sharing your thoughts and review regarding your LG WashTower, model WKE100HVA. It is wonderful to hear that you love your laundry system, and we always aim for our appliances to provide a clean and highly efficient experience for all your household items. To help resolve lint buildup and ensure a tight door closure, we recommend taking a soft cloth dampened with warm, soapy water to thoroughly wipe down the rubber door seal and removing any accumulated particles or residue, as maintaining a clean surface allows the door to seal perfectly against the cabinet and prevents debris from escaping. For detailed steps on managing lint on the door seal, please check out this helpful guide at https://www.lg.com/us/support/help-library/lg-dryer-bits-of-lint-are-stuck-to-the-rubber-seal-of-the-door--20154629490501?srsltid=AfmBOoowEoZqNtOHXKAwaIauK8wFpSJgnoXkxQfiilAayh1obpbkwuoM. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your thoughts and review regarding your LG WKE100HVA WashTower. We recognize your experience with clothing staining and the service support provided for your unit. To help prevent spots or stains on your laundry, ensure you are using the appropriate amount of HE detergent and clean the washer drum regularly using a Tub Clean cycle. For additional step-by-step guidance on addressing laundry stains, you can review our support article at https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOoq9us3GFk4CZBUCMNbmQrA8mWKYXFUCajC5gCaI2MGIWGf5nuJC. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. We appreciate you sharing your time sharing your review about your LG WKE100HWA WashTower. We recognize your experience with the leaks, washer and dryer performance, and service delays, and we aim to provide reliable appliances alongside dependable service for your home. You can review steps to identify and resolve water leaks using this guide https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448?srsltid=AfmBOoqx8Jg_7XCt51Nthhg9O5DW_IjG8_ClsbQboKA9xv_g69_XTqxq. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello there! Thanks for the great note. Always wonderful hearing your WashTower is giving you that clean look, smooth performance and a perfect fit for your space. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Hello! Loving the energy here — your new LG Washer/dryer sounds like it’s absolutely pulling its weight in style and performance. Quiet cycles, plenty of room for the bulky stuff, and a sleek look to top it off… that’s a home upgrade done right! For anything you need down the road, you can always reach out to @LGUSSupport.^James

Hi there, we understand and appreciate you sharing your experience with the Single Unit Front Load LG WashTower™ with Center Control™, model WKE100HWA. It’s great to hear how much you’re enjoying the quiet performance and the helpful app features, especially the energy‑use tracking and monthly comparisons. For the power and start buttons, a quick step that often helps is wiping the panel with a soft, dry cloth to ensure the touch sensors register consistently. If the issue continues, this guide may help: https://www.lg.com/us/washers-dryers/lg-wke100hwa-washtower. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich