Thank you so much for sharing, and we understand your concern in regards to your recent order for the LG Washer and Dryer! We apologize that your many attempts to receive your products and satisfactory service were not met. We would be pleased to further investigate your issue in order to rectify it. Please reach out to us through our LG Social Media Support team on Facebook or Twitter by private or direct message using the handle @LGUSSupport and include all pertinent details, a picture of the receipt, and your contact information. We will get to the bottom of this with you! ~Rita

Hi there. Thank you for taking the time in leaving us a review on your 9.0 cu. ft. Mega Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence. We want to ensure that you get the proper assistance towards this. When you get a chance, please send us a private message through our Facebook or Twitter platforms, so we can further assist you on this. ^Anthony

Hello, Mike. Thank you for sharing your experience with your LG Dryer. Your feedback about the drying temperature options and the need for a dedicated low heat setting for items like sheets and comforters is appreciated. For reference, you can explore LG dryer support and feature guides here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying temperature setting issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hello. Thank you for sharing your thoughts about your LG Dryer. We appreciate you bringing this to our attention, and we understand how important it is for an electronic product to feel complete and ready to use right out of the box. Your feedback about the power cord is valuable, and we want to take a closer look at the specific model you received so we can clarify what should be included and assist you further. To allow us to properly investigate the details of your specific product model and to see how we can assist with your power‑cord issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Thank you for sharing your thoughts and experience with our product to the rest of the community. We can't wait to welcome you back for your next LG product review! -Cazz