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Customer reviews for SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV
4.6 out of 5 stars
stars
3,528 ratings3,525 reviews
  1. 5 stars78% (2,738)
  2. 4 stars14% (511)
  3. 3 stars4% (158)
  4. 2 stars1% (48)
  5. 1 star2% (73)

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Showing 381-390 of 3,525 reviews
Jul 1, 2026
Reviewer name: Kaik
4 out of 5 stars
4 out of 5 stars review

BUY THIS TV NOW

[This review was collected as part of a promotion.] This television consistently delivers exceptional performance, characterized by its rapid response times and unwavering reliability. Its display quality remains outstanding across various lighting conditions, from bright environments to dimly lit spaces. The device adeptly manages all operational demands, demonstrating remarkable consistency. We are highly impressed with its sustained performance, which significantly enhances the viewing experience with it's exelent upscaling and vibrancy.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 22, 2026
Reviewer name: Just14g
1 out of 5 stars
1 out of 5 stars review

The WORSE

[This review was collected as part of a promotion.] I don’t have a view due to the screen being black. Not to mention this is a brand new TV. Last but not least, under warranty and still waiting for the TV to be fixed. The worst experience I’ve had with Samsung.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jun 5, 2026
Reviewer name: GumiiV
4 out of 5 stars
4 out of 5 stars review

Great panel but with laggy interface

[This review was collected as part of a promotion.] The panel is good for the price range. Colours are good black levels are good as well. The OS is laggy, when i press home or settings. It takes 3-5 second wait before the menu actually appears. That needs to be improved big time. I had a Toshiba QLED TV which is cheaper but was blazing fast.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 20, 2026
Reviewer name: Skillet
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I purchased a 65-inch Samsung QLED television. This is the best tv I have ever bought! The picture quality is amazing! All the features are great as well. I will definitely recommend this television to my friends and family!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 1, 2026
Reviewer name: Jace
5 out of 5 stars
5 out of 5 stars review

Best T.V EVER!!!

[This review was collected as part of a promotion.] This Samsung TV has the best picture of any TV that I have ever had or seen. Goes great with me new Samsung Galaxy X fold 7. Especially the Dex features. Just love, love, love this TV and phone. Samsung is the best ever

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 26, 2026
Reviewer name: Collzee
2 out of 5 stars
2 out of 5 stars review

Cannot connect hearing aid streaming device

[This review was collected as part of a promotion.] I need to connect a streaming device to the TV for my hearing aids. Because this TV only has HDMI ports I am unable to do it. I tried multiple connections with the assistance of tech advisors but to no avail. I wound up buying Bluetooth headphones but this is far from ideal. I also do not like the features of the TV, the way it starts up and how I have not been able to change it. I wish I never got this TV.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Collzee, We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist

Jul 6, 2026
Reviewer name: Jeff
4 out of 5 stars
4 out of 5 stars review

Review

[This review was collected as part of a promotion.] TV is great. Excellent picture. Remote is too small. Remote is also too sensitive; slightest bump will activate buttons. A printer user manual would have been nice. Trying to find info on screen is less than handy.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Reviewer name: sasookey
4 out of 5 stars
4 out of 5 stars review

55" Class QLED Q7F 4K Vision AI Smart TV

[This review was collected as part of a promotion.] The TV is performing fine. Good picture quality, a lot of channels included, it gets updates from time to time. Cons: Remote loose charge easy, Samsung replaced it and works fine. Remote are fragile. For the TV, if internet WIFI lost, not caused by the TV itself e.g. Router problem, if WIFI back functioning again the TV will ask for Password again. Why it get lost? ... and For long passwords, if I delay input the password character, the screen will exit fast; it us a kind of racing or being in a quiz to answer or it is timeout.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Reviewer name: mathwizrd
5 out of 5 stars
5 out of 5 stars review

Excellent tv. First time Smart tv owner.

[This review was collected as part of a promotion.] This is my first Smart tv. Very satisfied with the large selection of channels and choices. It took me awhile to figure out how to work the remote, but it is slick design for channel surfing. I love the ability to watch Youtube on my tv.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 20, 2026
Reviewer name: Over 65
3 out of 5 stars
3 out of 5 stars review

Need info in writing on how to operate

[This review was collected as part of a promotion.] I like the TV color, brightness etc. I dislike that no instructions came with remote. I still do not understand the navigation, what the two left and center buttons do, how to hold a picture, and what Samsung Plus. Remember you have people living alone over 70 that do not have a 3 year old to help. Additional understandable info in big enough print would help.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use. • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice. If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist