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Customer reviews for SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV
4.7 out of 5 stars
stars
3,021 ratings3,019 reviews
  1. 5 stars78% (2,360)
  2. 4 stars15% (443)
  3. 3 stars4% (125)
  4. 2 stars1% (34)
  5. 1 star2% (59)

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Showing 1,611-1,620 of 3,019 reviews
Oct 19, 2025
Beccaw
4 out of 5 stars review

Love the 75” size!

[This review was collected as part of a promotion.] I love the 75 inch Samsung TV great for watching sports! Has great color and sound love that it has Alexa love that it has lots of channels with Samsung TV at no extra cost! I would recommend this TV it has great picture, quality, and sound and easy to set up!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Sep 22, 2025
LaluzRick
4 out of 5 stars review

Home Screen needs work

[This review was collected as part of a promotion.] When ‘surfing’ for something to watch, you’ll run into something after 5 or so minutes you say - nah & move on BUT ‘it’ will stay in Continued Watching until time pushes it out. I would appreciate the ability to remove those mistakes.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 24, 2026
Robbie
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Brightness is adjustable to yr setting, I have resolution and color on standard mode to have a comfortable effect on my eyes, and inteface is easy to navigate w/Samsung Smart things as addational smart app to control yr home gadgets! Love this new QLED Q7FD 65" TV so far 🤩

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Oct 15, 2025
JesinCo
5 out of 5 stars review

Nice, functional TV

[This review was collected as part of a promotion.] This TV is in my bedroom and used only to watch cable channels and streaming. It is a nice TV with a clear screen but without all the bells and whistles, which I didn't need or want for a bedroom TV. I'm pleased.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Oct 4, 2025
Rob566
5 out of 5 stars review

Happy i decided on this model

[This review was collected as part of a promotion.] I've seen some not so positive reviews but this is my second samsung tv and I absolutely love it! I love the samsung ui and all the features you get, and not to mention the amazing display! All around awesome purchase

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Oct 14, 2025
LuBell
4 out of 5 stars review

The picture is clear as can be.

[This review was collected as part of a promotion.] Finally decided to upgrade to a SmartTV, sure wish I was as smart as the TV as I am technology challanged. Set up was fairly easy. Not sure if the TV is now registered. While the TV was registering, somethingbpopped up that covered the resitration number, then the registration disappeared. I quickly got used to the larger size, my old TV was only 26 inches. Got help from my neighbor's son to explain how to adjust the volume and change channels. It's been nice until I lost electricity and the "guide" no longer lists the name of shows. And I don't have my local channel 8. Will have to call the Geek Squad to help find channel 8 and figure out how to list names of shows. Sure wish the instructions were printed larger.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Oct 28, 2025
KGBanker
2 out of 5 stars review

TV is smarter than me!

[This review was collected as part of a promotion.] All we wanted is a new TV that supplies the channels offered by our local cable company. I was on the phone with the cable company 45 minutes getting it set up. Now, it takes several buttons to get to their streaming app, which often doesn't connect, causing us to unplug, wait, then plug back in. There are many icons for other streaming apps. So far, each wants me to register and pay a monthly subscription. Why can't I get the local channels for free, at an easy to locate location on the TV?!!! Makes me want to go back to an antenna!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Hi, We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7FB TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use. • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice. If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist

Sep 5, 2025
Trying
3 out of 5 stars review

Good picture, but...

[This review was collected as part of a promotion.] We set up the Samsung television, but we are unable to get the remote to change the channels. We have Comcast for our cable and the Comcast remote works well on everything except changing the volume. So we have to use both remotes to watch TV. I have been unable to pair the sound bar with the TV also. Maybe eventually it will all come together?

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Hello, Thanks for your review. To change the channel using your SolarCell Remote, locate the thin rocker button just below the Play/Pause key and above the Prime Video shortcut. Push up (^) to go up one channel or push down (v) to go to the next channel. Just below the Back button and above the Netflix hotkey, you’ll find a thin rocker-style button with a (+) on top and a (–) below. Push up on this button to raise the volume, or down to lower it. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation. This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist

Sep 18, 2025
Junebuggy
5 out of 5 stars review

My tv review.

[This review was collected as part of a promotion.] I love this product. I use it for streaming and games and just about everything. I would recommend this product to everyone i know.Samsung is my favorite of all products on the market. And time i shop for electronics no Whitestone asked i always go for Samsung. Keep up the great job.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Sep 20, 2025
Toncat
1 out of 5 stars review

Terrible Audio

[This review was collected as part of a promotion.] The audio on this TV is the worst I have ever experienced! The volume is all over the map when commercials air. Auto Volume mode which is described to help with this problem is NOT available with external sound bars or speakers. We even purchased a new Samsung sound bar package and that was no help. Dave your money…… purchase another brand!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Toncat, Thank you for sharing your experience with volume fluctuations on your Samsung Q7F TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps. Please try the following adjustments to help stabilize your TV's audio: 1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps. 2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.) 3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio. 4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist