Customer reviews for SAMSUNG 43" Class U8000F Series 4K Crystal UHD Smart TV forDysfunctional tv.
Tv is very difficult to work. It takes forever to get to the tv mode and once you hit the channel button it takes even,or time to locate the show currently on. If you tap the channel too quickly you have to go through a three step process again to watch your show. And sometimes you have to go through that three step process several times to get the tv show. Also the volume and mute button is combined on the controller so when you want to change the volume the mute turns on and vise versa. The entire tv is dysfunctional.
Hi Dave, Thank you for your feedback. If your remote isn’t responding, here are a few quick steps to help determine if it’s working correctly: 1. Check the batteries: Remove the back cover of your remote and replace the batteries with a fresh set, ensuring they are inserted in the correct direction. 2. Test for infrared signal: Point the front of the remote at your smartphone camera. While holding down any button, you should see a flashing light through the camera screen. (For iPhone users, the front-facing camera works best.) If you see the light, your remote is working and may need to be re-paired with your TV. 3. Point the remote correctly: Try pointing the remote directly at the TV from about 5-6 feet away. This can help ensure a clearer signal between the remote and the TV. If you still need assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ link on our website to start a LiveChat session. ~ Samsung Advisor
Big Beautiful Computer Screen
I don't actually watch TV that often. I use mine as big computer screen. I love the quality of streaming programs and podcasts. The only negative I have is that the TV disconnects from my computer when the computer goes into sleep mode. Sometimes I have to shut the computer down and reboot before the TV reconnects to it.
Solid Job for what it is
[This review was collected as part of a promotion.] Could do better on the brightness and glare. TV works well and is quick enough. Contrast I'd give it a B. This was a fairly cheap television, you get what you pay for. Not recommended for bright rooms.
I hate this TV. It’s horrible.
[This review was collected as part of a promotion.] I hate this TV. I hate it. I hate it. I hate it. It always freezes it locks my cable box so it won’t change channels. I have to turn off the TV and the cable box regardless of what I was watching lose everything I was watching. I hate it I hate it. I hate it.
Hi Happy, We appreciate you sharing the issues you’re experiencing when connecting your U8000F TV to your cable box. To ensure everything is set up correctly, we recommend using the Connection Guide, which provides step-by-step instructions for connecting external devices. Navigate to: Home > left directional key > Connected Devices > Connection Guide Also, please double-check that your cable box is powered on and that the HDMI cable is securely connected. To change input sources, go to: Connected Devices > Sources You can also run HDMI Troubleshooting, which checks the connection between your TV, HDMI cable, and external device. This takes approximately 2 minutes and can be found under: Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting Finally, please ensure that the broadcast signal or network your cable box is connected to is functioning properly. If you continue to experience issues, don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
TV is great, but....
TV is great, but....it lacks clear instructions for how to connect a sound bar to the tv and actually get it to work. Instruction Manual is very obtuse and unclear. SO HOW DO I CONNECT A SONY SOUNDBAR TO THE TV BEYOND THE HDMI CABLE AND GET THE TV TO PLAY THROPUGH IT? ? IT IS VERY UNCLEAER AND EVERYTHING I HAVE TRIED HAS FAILED. HELP!!!!
Not great don’t care for Samsung
[This review was collected as part of a promotion.] I don’t really like the Samsung TV sometimes it just freezes my cable box and I can’t change the channel or turn off the cable. I have to try and turn everything off in the middle of whatever I’m watching and lose whatever I’m watching and turn it back on to have it get out of that mode not always the best I cannot put the icon for Paramount+ on my list. I have to go to the Internet and search for it every time I wanna watch Yellowstone.
Hi Lucky, We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
Very hard to operate
[This review was collected as part of a promotion.] This TV is really hard to operate We are 71 years old we're not as tech savvy as needed to be apparently although I've had many other brands of big TVs like this I was able to operate them without a problem
Good not great
[This review was collected as part of a promotion.] The television is fine. Always like Samsung's interface, but weird things. HBO Max is not in the app store. You can search and find, but not on the home screen. Also, occasionally have to turn off/on the sound bar so things re-sync together. I keep expecting a software update to fix this, but has not happened.
Hi nickbct, Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how: Searching for & Installing Apps 1. From the Home screen, press up on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
Not working
Lately, I haven't been able to watch it. I'll select a show to watch, it will start working on starting the show with the little circle spinning, then kicks me off and it returns to the previous channel I was watching in like netflix, etc. I haven't been able to watch Samsung tv in about 2 weeks
Hi CLT67, If your U8000F TV freezes or becomes unresponsive: 1. Cold boot – Hold the Power button on your remote for 5+ seconds until the TV restarts. 2. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now 3. Run Device Care – Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available under the ‘Support’ link on our website. ~ Samsung Advisor
New tv
[This review was collected as part of a promotion.] I had a difficult time setting up my t v. overall I am pleased with my tv. However, I do not like the little woman that talks so much! There are I am sure programs that I have not been able to use. I find that I mainly watch NETFLEX AND PRIME. I will look into other channels I just enjoy watching those two stations. Overall I like my tv I just found it very difficult to set up. My son had to help me actually set it up. I just don’t “play around” with my options