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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars931 ratings931 reviews
  1. 5 stars82% (765)
  2. 4 stars12% (112)
  3. 3 stars2% (22)
  4. 2 stars1% (8)
  5. 1 star3% (24)

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Showing 1-10 of 931 reviews
May 18, 2026
Jamie22
5 out of 5 stars review

Great washer/dryer

[This review was collected as part of a promotion.] This washer/dryer is amazing. Top performance with washing and drying clothes. It is efficient and has a large capacity to wash bedding. The display panel on the new machine offers better ergonomics because it is easier to read and reach. The ultimate benefit of an all-in-one combo is the automation of the switch from washing to drying without any manual intervention.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
May 20, 2026
Ravens0881
5 out of 5 stars review

Bespoke washer dryer is as advertised.

[This review was collected as part of a promotion.] Ease of use with the machine is top notch, app is useful as well for remote use and notifications. Power use seems low and as advertised. Finishes a was in around 70 minutes so it is as promised as well. Very pleased with the unit.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
May 20, 2026
alelett
5 out of 5 stars review

Game Changer for the Laundry Room

[This review was collected as part of a promotion.] Absolutely loving the new Samsung Bespoke vented all-in-one washer/dryer so far. The design is beautiful, modern, and super sleek. I also love how it combines both washer and dryer into one machine while still having a real dryer vent setup. It feels high-end and saves so much space. Definitely a great upgrade for the laundry room.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
May 31, 2026
Berskie
5 out of 5 stars review

New Samsung all in one

[This review was collected as part of a promotion.] I am absolutely blown away by this 5.3 cu ft. Bespoke AI Vented Laundry Combo! I managed to do 5 loads of laundry in just 24 hours, and it has handled everything beautifully. Its massive capacity allows me to wash huge loads with ease, while the smart automation and efficiency take all the guesswork out of the cycle settings. The integration with the SmartThings app makes tracking progress effortless, and the cleaning performance is top-notch—everything comes out spotless, fresh, and perfectly dry. This appliance is an absolute game-changer!

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
May 31, 2026
QueQue
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Love the combo. It have a lot of great features. And not so great features. Love that I can control from my phone. But hate you have to keep turning on everytime. Love the fast washing. But hate the spin cycle shakes the whole house. It's big enough to wash a king size bedding. Each feature is something to love or fight. But overall great product

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
May 31, 2026
4kidsdad
5 out of 5 stars review

Kid friendly

[This review was collected as part of a promotion.] I’m a single father of four children, aged seven, eight, nine, and eleven. As a result, I don’t have to worry about them forgetting to put their clothes in the dryer. Additionally, I don’t have to worry about them using too much detergent. I absolutely love this!

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Jun 4, 2026
Sivan616
5 out of 5 stars review

Great for a family of 3

[This review was collected as part of a promotion.] Very convenient we can set a load and let it wash and dry and. It have to worry. It’s perfect for having a 2 year old! Capacity could be a bit bigger for a comforter. But other than that it’s great for a family of 3.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
May 31, 2026
Lilmoore86
3 out of 5 stars review

Works great but very wobbly

[This review was collected as part of a promotion.] I bought this product with the pedestal. From day one, even after having a professional come out and level it for me, it has been unstable. Thrashing around violently to the point I need to have someone come out and readjust again. That is the worse of the system. My only other complaint would be cleaning it so much. I have huskies and dog fur is a daily thing. This product doesn’t work well with dog fur. You will be cleaning your system weekly. On the plus side, I can throw in my laundry and forget about it. Once it is complete it buzzes my phone. It gives me time to throw in dryer sheets if I choose to or be lazy and let it soldier on. A normal load finish relatively fast too. From wash to dry you can expect it to be done in 120 minutes. Oh and it is dry. Next feature I love, never having to continuously put in detergent. The automated dispenser for detergent and softener is almost forgettable but your system will let you know when you need to fill it up. The system tells you everything you need to know: when to clean it, what is wrong with and how to fix it, and much more. Truly a work of art to build upon.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
reply from Samsung

Hi Lilmoore86, Having a washer that takes on tough stains, handles big loads, and adds helpful smart features makes a real difference day to day, and smooth, steady performance during each cycle is just as important. Vibration can happen if the washer isn’t balanced, the load is uneven, or the floor needs adjustment. Making sure it’s on a level surface and distributing the load evenly can help keep it stable. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Please keep this reference number for your records: 1152570467. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

May 30, 2026
Hailey
3 out of 5 stars review

Great combo, just wish I could connect to the app

[This review was collected as part of a promotion.] I love my all in one machine. It’s quite literally a game changer when it comes to washing and drying. I’ve never had an issue with it cleaning even the toughest of stains and grime. Even my Alaskan king comforter fits in this thing, and it is awesome! I love the ai setting as well! However, it’s been months and I cannot get the dang thing to connect to SmartThings! I’ve even tried to go through every step in the manual, and troubleshoot, and I cannot get it connected. There’s an AP button, but you must be connected to the WiFi to use it which makes no sense to me. It’s a bummer because I love my smart home. But we have been able to use the washer without the feature. It’s just a little upsetting.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
reply from Samsung

Hi Hailey, Having a washer that handles tough loads, large items, and smart features smoothly makes a big difference day to day, and getting connected to SmartThings is an important part of making the most of those features. Connecting to SmartThings is usually simple, but issues can happen due to Wi-Fi setup, pairing steps, or connection mode. Making sure the washer is in AP mode and your phone is on a 2.4 GHz Wi-Fi network can help. If the connection doesn’t go through, try checking your network, restarting the washer, and going through the setup again. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007331/ Please keep this reference number for your records: 1152569787. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Jun 5, 2026
Milams
1 out of 5 stars review

Absolutely hate.

[This review was collected as part of a promotion.] I absolutely hate this appliance. While the idea is great, the efficiency is lacking. It takes 3 hours for a normal load and it is never entirely dry when the cycle is finished. I have to add an extra 30 min dry cycle to every single load to actually get the stuff dry. Super frustrating after waiting 3 hours to finish, just to add more dry time to it. Super annoying safety feature- the appliance locks while in use so once the dryer has been started it will not unlock until after a cooling period. The cooling period takes 5+ mins. I’m 40 years old, I have yet to burn myself from a dryer. This is the dumbest safety feature ever and cannot be turned off or overrode. It is really frustrating when you are in a hurry. The screen glitches constantly. Sometimes it will overlay 2 or more different screens over top of each other. Makes reading the screen hard. Sometimes the screen will say it’s drying when you selected a dry cycle but it will start a wash cycle instead. Super frustrating when you were trying to get your clothes dry and now you’ve got to wait another 3 hours for it to finish…. Again. Sometimes it randomly spits out fabric softner on clothes after they’ve washed and are drying. Time to rewash the load and waste some more time. Super frustrating. Sometimes it leaves a puddle on the floor. It appears to be leaking from where it adds the detergent and softener. Only does it once every couple weeks. Over all would not buy again & would only recommend to someone I hate. I simply cannot catch up on laundry due to the time it takes to actually wash and completely dry a load. & then when it’s washing when you needed it to dry your clothes. & you’re rewashing to get the random spots of softner off your clothes. It’s an uphill battle & it seems the machine is working against you. This washer has caused more fights in the last 10 months than we have had in our marriage over the past 20 years. Husbands do not buy this for your wife. She will hate you for it.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
reply from Samsung

Hi Milams, Getting clothes fully dry and having reliable cycles on your Samsung washer/dryer combo matters for everyday routines, and we understand how important it is for laundry to finish properly and on time. Long cycle times and clothes not fully drying may be influenced by load size, selected cycle settings, or airflow conditions. Adjusting load levels, selecting higher spin speeds, and ensuring proper setup can help improve drying efficiency. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Drying performance can also be affected if airflow is restricted or conditions are not optimal for the drying process. Detailed instructions can be found here: https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Please keep this reference number for your records: 1152591112. For additional assistance and a more in-depth review of your unit’s behavior, we recommend reaching out to our Samsung Care channels using the information below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care