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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,464 ratings1,464 reviews
  1. 5 stars81% (1,185)
  2. 4 stars13% (191)
  3. 3 stars3% (38)
  4. 2 stars1% (15)
  5. 1 star2% (35)

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Showing 1-10 of 1,464 reviews
Jun 4, 2026
Reviewer name: Sivan616
5 out of 5 stars
5 out of 5 stars review

Great for a family of 3

[This review was collected as part of a promotion.] Very convenient we can set a load and let it wash and dry and. It have to worry. It's perfect for having a 2 year old! Capacity could be a bit bigger for a comforter. But other than that it's great for a family of 3.

Review from Samsung US
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May 1, 2026
Reviewer name: Theprivacyguy
5 out of 5 stars
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] The Samsung Bespoke AI Vented Laundry Combo is a game-changer for anyone looking to reclaim space without sacrificing the speed and performance of a traditional setup. Unlike many all-in-one units that use ventless heat pump technology, this model utilizes a traditional vent, making it the fastest and most familiar-feeling combo on the market.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Jul 11, 2026
Reviewer name: Dani
5 out of 5 stars
5 out of 5 stars review

My dream laundry

[This review was collected as part of a promotion.] My Samsung Bespoke AI Laundry Combo is an impressive all-in-one washer and dryer designed to simplify my laundry while saving space. Its sleek, modern design blends well with our contemporary home, and the large-capacity drum easily handles bulky items like comforters and family-sized loads. Performance is one of its strongest features. The washer cleans clothes thoroughly, while the heat pump drying system is energy efficient and gentle on fabrics. The AI-powered cycle recommendations and automatic detergent dispensing make laundry more convenient, reducing the need for manual adjustments. The intuitive touchscreen display is easy to navigate, and smart connectivity through the Samsung SmartThings app allows users to monitor and control cycles remotely. Notifications when a load is complete are especially useful for busy households. On the downside, wash-and-dry cycles can take longer than using separate machines, and the initial purchase price is higher than many traditional washer and dryer sets. However, the convenience of transferring clothes between machines is eliminated, making it a worthwhile investment for those with limited space or busy lifestyles. Overall, the Samsung Bespoke AI Laundry Combo delivers excellent cleaning performance, efficient drying, and smart features in a stylish package. It is an excellent choice for homeowners looking for a premium, space-saving laundry solution. My rating is 100/10

Review from Samsung US
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Jul 8, 2026
Reviewer name: Kelsey E
5 out of 5 stars
5 out of 5 stars review

Laundry made simple

[This review was collected as part of a promotion.] I'm so glad that we made the switch, Especially with a new little one, and all the added laundry that comes with it. The auto dispensing detergent is a great feature. The customizable cycles make it easy. We love it.

Review from Samsung US
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Jul 23, 2026
Reviewer name: Kyngmyss
5 out of 5 stars
5 out of 5 stars review

Happy Camper

[This review was collected as part of a promotion.] I have a large family, 9 of us and this cut my laundry time in half. I am able to fit more and spend less time doing laundry. Our clothes arent damaged in the wash like before, and our clothes dry quickly without shrinking. Its very quiet unlike my old one that was very loud. Needless to say, im a happy camper.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Aug 17, 2026
Reviewer name: Berta
5 out of 5 stars
5 out of 5 stars review

Love it!

The ease of the machine is awesome! Clothes come out clean. No stinky clothes because you forget to put in dryer! Only down fall it errors every few washes and I have to wait 4 mins to drain and restart the load.

Review from Samsung US
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Jul 11, 2026
Reviewer name: Pet Dad
4 out of 5 stars
4 out of 5 stars review

The future of home laundry

[This review was collected as part of a promotion.] Excellent integration with remote software, no more measuring detergent and. fabric softener. No more moving wet clothes over to a separate dryer. Smart lint brush cleans dryer lint every load. Lots of features you wouldn't think of but substantially reduce the laundry chore. This is the future of in home residential laundry. Thank you, Samsung

Review from Samsung US
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Jul 10, 2026
Reviewer name: Malibu mom
4 out of 5 stars
4 out of 5 stars review

Perfect for a busy mom

[This review was collected as part of a promotion.] This washer dryer combo has enough capacity for a family of 5 and twice a week laundry. No need to transfer in between washing and drying. I have the vented version and clothes comes out dry on medium dry cycle.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Jun 18, 2026
Reviewer name: Alikat
3 out of 5 stars
3 out of 5 stars review

I've had better

[This review was collected as part of a promotion.] It's very heavy and hard to move, it disconnects from WiFi constantly, its depth is more than traditional machines so it doesn't fit in a standard laundry cupboard, and it's so low to the ground I have to squat to use the controls, fill soap, or change laundry.

Review from Samsung US
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reply from Samsung

Hi Alikat, Getting hands-on with your washer/dryer combo unit really highlights how important comfort, fit, and connectivity are in your laundry routine, and we understand your experience with these aspects. For combo units, the design can feel different from traditional machines, especially with size, height, and overall setup. Making sure the unit is on a stable surface and within good Wi‑Fi range can help improve day‑to‑day use. We’d really like to take a closer look at your setup and see what options may help improve your overall experience. Please feel free to reach out using the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152659400 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jan 25, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Bespoke All in One - Destroying our clothes

We purchased the Bespoke AI All-in One Vented washer back on 11/05/2025. This is not a paid review. Our washer/dryer is installed on our first floor and on an exterior wall where the vent to the outside is < 2 feet. Every single load our clothes come out horribly wrinkled. The wrinkles are set so deep into the fabric we have to iron them out or just deal with the fact we now look like we are tourists living out of a suitcase. Our clothes also look like they are deteriorating rapidly. In the picture you'll see my brand new Nike thermal hoodie washed for the first time. It's almost as if the fabric is literally being damaged by this washer/dryer. We have worked with support and have tried all of the following. Small loads All sorts of various cycles where we've tried lowering the spin speed, changing water temp, using delicate cycles, etc We have verified there is no blockage in the vent (you can see outside through the vent) We use both laundry detergent and softener We pull the laundry out immediately after the drying cycle ends All this triaging/troubleshooting takes time. It certainly took longer than the 14 day return window which is absurdly short and my main WARNING as to why you should NOT buy this. Samsung support is basically AI regurgitating the same steps above over and over then when you get to a human they simply continue the same. We would love to return this for a refund but can't. At this point we are contemplating giving this thing away for free! This experience with Samsung has absolutely changed our mind on buying anything Samsung ever again.

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Review from Samsung US
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