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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,584 ratings1,584 reviews
  1. 5 stars81% (1,288)
  2. 4 stars13% (205)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star2% (36)

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Showing 1-10 of 1,584 reviews
Jun 4, 2026
Reviewer name: Sivan616
5 out of 5 stars
5 out of 5 stars review

Great for a family of 3

[This review was collected as part of a promotion.] Very convenient we can set a load and let it wash and dry and. It have to worry. It's perfect for having a 2 year old! Capacity could be a bit bigger for a comforter. But other than that it's great for a family of 3.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
May 1, 2026
Reviewer name: Theprivacyguy
5 out of 5 stars
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] The Samsung Bespoke AI Vented Laundry Combo is a game-changer for anyone looking to reclaim space without sacrificing the speed and performance of a traditional setup. Unlike many all-in-one units that use ventless heat pump technology, this model utilizes a traditional vent, making it the fastest and most familiar-feeling combo on the market.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Aug 14, 2026
Reviewer name: Lopez82fl
5 out of 5 stars
5 out of 5 stars review

Great washer dryer combo !!!!!

[This review was collected as part of a promotion.] The capacity is true to size, you can wash and dry your clothes in an hour and 30 minutes without having to switch your clothes….very low noise and vibration. Fill the washer with detergent for the next 28 loads….same with the fabric softener. You won't be disappointed, great buy ☺️

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Aug 17, 2026
Reviewer name: Berta
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] The ease of the machine is awesome! Clothes come out clean. No stinky clothes because you forget to put in dryer! Only down fall it errors every few washes and I have to wait 4 mins to drain and restart the load.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Aug 14, 2026
Reviewer name: Dayshawn
5 out of 5 stars
5 out of 5 stars review

Best Washer And Dryer Combo 👌🏾

[This review was collected as part of a promotion.] Samsung makes some of the best washers, dryers, and dishwashers ever! 🙌🔥 They look great, work amazingly, and make everyday chores so much easier. Definitely a brand I can count on! 💯👏 The capacity and the drying and the vibration is wonderful

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Sep 17, 2026
Reviewer name: CrazyJ
5 out of 5 stars
5 out of 5 stars review

Finally, an all-in-one combo that actually dries a

[This review was collected as part of a promotion.] I was hesitant about an all-in-one, but after 4 months with this 5.3 cu. ft. Samsung Vented Combo, I'm sold. Because it's vented, it doesn't take 4 hours to dry like the ventless heat-pump models I researched—the Super Speed cycle can wash and dry a standard load in just over an hour. The AI OptiWash handles the auto-dispensing of my detergent perfectly based on how dirty the clothes are, so I'm not wasting soap. Best of all, I don't get the 'mildew stink' of older front loaders because the machine uses the dryer heat to completely dry out the drum after the wash. It effortlessly swallows king-size bedding. Just make sure you clean the massive lint filter regularly.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Aug 29, 2026
Reviewer name: Coolest
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It's OK it's just that sometimes it doesn't dry as much as it should And when it's spring dries it gets really loud

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Jun 18, 2026
Reviewer name: Alikat
3 out of 5 stars
3 out of 5 stars review

I've had better

[This review was collected as part of a promotion.] It's very heavy and hard to move, it disconnects from WiFi constantly, its depth is more than traditional machines so it doesn't fit in a standard laundry cupboard, and it's so low to the ground I have to squat to use the controls, fill soap, or change laundry.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
reply from Samsung

Hi Alikat, Getting hands-on with your washer/dryer combo unit really highlights how important comfort, fit, and connectivity are in your laundry routine, and we understand your experience with these aspects. For combo units, the design can feel different from traditional machines, especially with size, height, and overall setup. Making sure the unit is on a stable surface and within good Wi‑Fi range can help improve day‑to‑day use. We’d really like to take a closer look at your setup and see what options may help improve your overall experience. Please feel free to reach out using the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152659400 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Aug 27, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Not as expected.

[This review was collected as part of a promotion.] We got this combo a week ago. We have tried different loads, different cycles and we don't like the drying cycle. Clothing is way too wrinkle, compared to our previous Samsung washer and dryer we had. Sometimes clothes are still wet, even when we set the “More Dry”option. It is also really loud , We are still giving it a chance, but we are not impressed at all.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
reply from Samsung

Hi there, We understand wanting every part of the experience to feel intuitive and convenient, and selecting a washer and dryer combo is about finding the right fit for the way you care for your home and family, and we'd like the chance to look into this with you. At your earliest convenience, we can be reached using any of the channels below and reference case number 1153115290 for faster assistance: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Khristine Samsung Care

Jan 25, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Bespoke All in One - Destroying our clothes

We purchased the Bespoke AI All-in One Vented washer back on 11/05/2025. This is not a paid review. Our washer/dryer is installed on our first floor and on an exterior wall where the vent to the outside is < 2 feet. Every single load our clothes come out horribly wrinkled. The wrinkles are set so deep into the fabric we have to iron them out or just deal with the fact we now look like we are tourists living out of a suitcase. Our clothes also look like they are deteriorating rapidly. In the picture you'll see my brand new Nike thermal hoodie washed for the first time. It's almost as if the fabric is literally being damaged by this washer/dryer. We have worked with support and have tried all of the following. Small loads All sorts of various cycles where we've tried lowering the spin speed, changing water temp, using delicate cycles, etc We have verified there is no blockage in the vent (you can see outside through the vent) We use both laundry detergent and softener We pull the laundry out immediately after the drying cycle ends All this triaging/troubleshooting takes time. It certainly took longer than the 14 day return window which is absurdly short and my main WARNING as to why you should NOT buy this. Samsung support is basically AI regurgitating the same steps above over and over then when you get to a human they simply continue the same. We would love to return this for a refund but can't. At this point we are contemplating giving this thing away for free! This experience with Samsung has absolutely changed our mind on buying anything Samsung ever again.

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Review from Samsung US
Helpful?1Z04TZZPAX0815511955661