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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,699 ratings1,699 reviews
  1. 5 stars82% (1,386)
  2. 4 stars13% (218)
  3. 3 stars2% (42)
  4. 2 stars1% (17)
  5. 1 star2% (36)

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Showing 1-10 of 1,699 reviews
Jun 4, 2026
Reviewer name: Sivan616
5 out of 5 stars
5 out of 5 stars review

Great for a family of 3

[This review was collected as part of a promotion.] Very convenient we can set a load and let it wash and dry and. It have to worry. It's perfect for having a 2 year old! Capacity could be a bit bigger for a comforter. But other than that it's great for a family of 3.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Nov 5, 2026
Reviewer name: Island Girl
5 out of 5 stars
5 out of 5 stars review

Europe in America

[This review was collected as part of a promotion.] Awesome machine. Laundry? What laundry? 8 no longer do laundry, my Samsung does. It has made things so much easier. Put a load in, pour a glass of wine and relax and watch my show. No more running back and forth. Actually saving on energy, detergent and softener. It's vented and installed in a closet in my kitchen in a small condo. Noise level very low. Very user friendly and a joy to use.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
May 1, 2026
Reviewer name: Theprivacyguy
5 out of 5 stars
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] The Samsung Bespoke AI Vented Laundry Combo is a game-changer for anyone looking to reclaim space without sacrificing the speed and performance of a traditional setup. Unlike many all-in-one units that use ventless heat pump technology, this model utilizes a traditional vent, making it the fastest and most familiar-feeling combo on the market.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Sep 28, 2026
Reviewer name: Dale
5 out of 5 stars
5 out of 5 stars review

Hidden Gem

[This review was collected as part of a promotion.] This vented all-in-one unit is hands down the best laundry appliance I've ever owned. I just throw my clothes in, and when I come back, they're completely dry—taking no longer than a standard washer-dryer set. Plus, because the drying cycle dries out the door gasket, the rubber seal stays completely dry, meaning zero mildew or slime buildup over time. 10/10, would recommend to anyone!

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Oct 15, 2026
Reviewer name: BSAFUN
5 out of 5 stars
5 out of 5 stars review

Easy washing

[This review was collected as part of a promotion.] Easy washing ahead, wrinkles after first two loads. Learning curve ahead, but plenty of onscreen options to use. I love the look of the machine and it has left room in our laundry room for a folding table.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Oct 15, 2026
Reviewer name: Kaylove
5 out of 5 stars
5 out of 5 stars review

Excellent Laundry Machine – Definitely Worth It

[This review was collected as part of a promotion.] I’m really impressed with the Samsung Bespoke AI laundry machine! The large 5.3 cu. ft. capacity is perfect for handling bigger loads, and I love the modern, sleek design. The AI features make laundry feel more convenient, and I especially appreciate the different settings for different types of clothing. It’s a great combination of style, technology, and convenience. Overall, I’m very happy with this machine and would recommend it to anyone looking to upgrade their laundry setup!

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Oct 15, 2026
Reviewer name: Electronic progression
5 out of 5 stars
5 out of 5 stars review

Convenient

[This review was collected as part of a promotion.] I love it. It allows me to rewash when I'm away from home if I happen to forgot a load in the washing machine. Before I went to work that way, my clothes don't smell like mildew, or if I just have something in the dryer and I need to go somewhere after work, I just refresh the dryer. Get out of the wrinkles out , run , home change and do what I gotta do

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Oct 15, 2026
Reviewer name: Misscarter42
5 out of 5 stars
5 out of 5 stars review

WOW!!! Changing the way my days have gotten easier

[This review was collected as part of a promotion.] OMG!!! The best thing that has been invented! So much easier for me to use since my accident. Not only that, we got the smarthings app and just notifies my when I need to put my dryer sheets in and when its finished. Its new way of adulting. Thank you Samsung!!! This has made my life easier and even went for a Samsung fridge and microwave, me and the house hub have started a fast friendship thanks to alexa!!! I highly recommend!!!

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
Jun 18, 2026
Reviewer name: Alikat
3 out of 5 stars
3 out of 5 stars review

I've had better

[This review was collected as part of a promotion.] It's very heavy and hard to move, it disconnects from WiFi constantly, its depth is more than traditional machines so it doesn't fit in a standard laundry cupboard, and it's so low to the ground I have to squat to use the controls, fill soap, or change laundry.

Review from Samsung US
Helpful?1Z04TZZPAX0815511955661
reply from Samsung

Hi Alikat, Getting hands-on with your washer/dryer combo unit really highlights how important comfort, fit, and connectivity are in your laundry routine, and we understand your experience with these aspects. For combo units, the design can feel different from traditional machines, especially with size, height, and overall setup. Making sure the unit is on a stable surface and within good Wi‑Fi range can help improve day‑to‑day use. We’d really like to take a closer look at your setup and see what options may help improve your overall experience. Please feel free to reach out using the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152659400 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jan 25, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Bespoke All in One - Destroying our clothes

We purchased the Bespoke AI All-in One Vented washer back on 11/05/2025. This is not a paid review. Our washer/dryer is installed on our first floor and on an exterior wall where the vent to the outside is < 2 feet. Every single load our clothes come out horribly wrinkled. The wrinkles are set so deep into the fabric we have to iron them out or just deal with the fact we now look like we are tourists living out of a suitcase. Our clothes also look like they are deteriorating rapidly. In the picture you'll see my brand new Nike thermal hoodie washed for the first time. It's almost as if the fabric is literally being damaged by this washer/dryer. We have worked with support and have tried all of the following. Small loads All sorts of various cycles where we've tried lowering the spin speed, changing water temp, using delicate cycles, etc We have verified there is no blockage in the vent (you can see outside through the vent) We use both laundry detergent and softener We pull the laundry out immediately after the drying cycle ends All this triaging/troubleshooting takes time. It certainly took longer than the 14 day return window which is absurdly short and my main WARNING as to why you should NOT buy this. Samsung support is basically AI regurgitating the same steps above over and over then when you get to a human they simply continue the same. We would love to return this for a refund but can't. At this point we are contemplating giving this thing away for free! This experience with Samsung has absolutely changed our mind on buying anything Samsung ever again.

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Review from Samsung US
Helpful?1Z04TZZPAX0815511955661