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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,653 ratings1,653 reviews
  1. 5 stars81% (1,346)
  2. 4 stars13% (214)
  3. 3 stars2% (41)
  4. 2 stars1% (16)
  5. 1 star2% (36)

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Showing 1-10 of 1,653 reviews
Jun 4, 2026
Reviewer name: Sivan616
5 out of 5 stars
5 out of 5 stars review

Great for a family of 3

[This review was collected as part of a promotion.] Very convenient we can set a load and let it wash and dry and. It have to worry. It's perfect for having a 2 year old! Capacity could be a bit bigger for a comforter. But other than that it's great for a family of 3.

Review from Samsung US
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Sep 28, 2026
Reviewer name: Dale
5 out of 5 stars
5 out of 5 stars review

Hidden Gem

[This review was collected as part of a promotion.] This vented all-in-one unit is hands down the best laundry appliance I've ever owned. I just throw my clothes in, and when I come back, they're completely dry—taking no longer than a standard washer-dryer set. Plus, because the drying cycle dries out the door gasket, the rubber seal stays completely dry, meaning zero mildew or slime buildup over time. 10/10, would recommend to anyone!

Review from Samsung US
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May 1, 2026
Reviewer name: Theprivacyguy
5 out of 5 stars
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] The Samsung Bespoke AI Vented Laundry Combo is a game-changer for anyone looking to reclaim space without sacrificing the speed and performance of a traditional setup. Unlike many all-in-one units that use ventless heat pump technology, this model utilizes a traditional vent, making it the fastest and most familiar-feeling combo on the market.

Review from Samsung US
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Sep 27, 2026
Reviewer name: Luv2shop
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Absolutely love our combo washer/ dryer front loader. It’s a major game changer. My laundry room has so much more space. I’m also able to view the wash and dry time via my phone. I can start or stop at any time I’d like. Times vary but you can also set the time to wash and or dry for what works for you.

Review from Samsung US
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Oct 4, 2026
Reviewer name: ginuwyne
5 out of 5 stars
5 out of 5 stars review

awesome purchase

**Headline: Game-changer for our home—we love it!** We recently upgraded to the Samsung All-in-One Washer/Dryer combo, and it has been a fantastic addition to our household. The standout feature is pure convenience: you load dirty laundry, start the cycle, and come back later to completely clean, dry clothes. Not having to manually transfer wet laundry between machines eliminates forgotten damp loads entirely. The only real trade-off is cycle time. Because ventless heat-pump drying uses lower heat to protect fabrics, full wash-and-dry cycles take longer than traditional standalone units—especially for heavy loads like denim, towels, or bedding. However, the extra time is a minor compromise compared to the hassle-free workflow. If you value space efficiency, gentle fabric care, and true set-and-forget convenience, this combo unit is well worth it. Overall, we absolutely love it and highly recommend it to anyone considering the switch!

Review from Samsung US
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Sep 21, 2026
Reviewer name: Alicia
4 out of 5 stars
4 out of 5 stars review

Better than I expected

[This review was collected as part of a promotion.] There's two things that would make this the best all in one. That's the height and the ai drying. This is very short and I have to bend to put clothes in or out. Also the ai drying doesn't get the load completely dry. No I don't overload the washer either.

Review from Samsung US
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Jun 18, 2026
Reviewer name: Alikat
3 out of 5 stars
3 out of 5 stars review

I've had better

[This review was collected as part of a promotion.] It's very heavy and hard to move, it disconnects from WiFi constantly, its depth is more than traditional machines so it doesn't fit in a standard laundry cupboard, and it's so low to the ground I have to squat to use the controls, fill soap, or change laundry.

Review from Samsung US
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reply from Samsung

Hi Alikat, Getting hands-on with your washer/dryer combo unit really highlights how important comfort, fit, and connectivity are in your laundry routine, and we understand your experience with these aspects. For combo units, the design can feel different from traditional machines, especially with size, height, and overall setup. Making sure the unit is on a stable surface and within good Wi‑Fi range can help improve day‑to‑day use. We’d really like to take a closer look at your setup and see what options may help improve your overall experience. Please feel free to reach out using the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152659400 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Sep 18, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Slow Drying and Dispenser Issues

[This review was collected as part of a promotion.] The drying cycle takes quite a long time, especially for thick winter clothes. Sometimes I need to run an extra drying cycle to get everything completely dry. The detergent and fabric softener dispenser doesn’t work properly. It often fails to dispense the soap and softener completely. If the bleach dispenser were a little bigger, it would be perfect.

Review from Samsung US
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reply from Samsung

Hello there, Your detailed feedback on both garment care and dispenser features is truly valuable to us, which is why we'd like to help get your laundry routine back on track. The guides below offer helpful information on drying performance, dispenser settings, cleaning, and proper product usage. Drying guide: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ Dispenser guide: https://www.samsung.com/us/support/troubleshoot/TSG10002916/ We appreciate you for giving us the opportunity to help. Khristine Samsung Care

Aug 27, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Not as expected.

[This review was collected as part of a promotion.] We got this combo a week ago. We have tried different loads, different cycles and we don't like the drying cycle. Clothing is way too wrinkle, compared to our previous Samsung washer and dryer we had. Sometimes clothes are still wet, even when we set the “More Dry”option. It is also really loud , We are still giving it a chance, but we are not impressed at all.

Review from Samsung US
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reply from Samsung

Hi there, We understand wanting every part of the experience to feel intuitive and convenient, and selecting a washer and dryer combo is about finding the right fit for the way you care for your home and family, and we'd like the chance to look into this with you. At your earliest convenience, we can be reached using any of the channels below and reference case number 1153115290 for faster assistance: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Khristine Samsung Care

Jan 25, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Bespoke All in One - Destroying our clothes

We purchased the Bespoke AI All-in One Vented washer back on 11/05/2025. This is not a paid review. Our washer/dryer is installed on our first floor and on an exterior wall where the vent to the outside is < 2 feet. Every single load our clothes come out horribly wrinkled. The wrinkles are set so deep into the fabric we have to iron them out or just deal with the fact we now look like we are tourists living out of a suitcase. Our clothes also look like they are deteriorating rapidly. In the picture you'll see my brand new Nike thermal hoodie washed for the first time. It's almost as if the fabric is literally being damaged by this washer/dryer. We have worked with support and have tried all of the following. Small loads All sorts of various cycles where we've tried lowering the spin speed, changing water temp, using delicate cycles, etc We have verified there is no blockage in the vent (you can see outside through the vent) We use both laundry detergent and softener We pull the laundry out immediately after the drying cycle ends All this triaging/troubleshooting takes time. It certainly took longer than the 14 day return window which is absurdly short and my main WARNING as to why you should NOT buy this. Samsung support is basically AI regurgitating the same steps above over and over then when you get to a human they simply continue the same. We would love to return this for a refund but can't. At this point we are contemplating giving this thing away for free! This experience with Samsung has absolutely changed our mind on buying anything Samsung ever again.

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Review from Samsung US
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