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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars299 ratings299 reviews
  1. 5 stars78% (233)
  2. 4 stars14% (43)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star6% (19)

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Showing 41-50 of 299 reviews
Dec 29, 2025
Sadsung
1 out of 5 stars review

NEVER AGAIN

We purchased this product in Summer 2024 as part of a complete Samsung appliances upgrade for our new home. We trusted the brand and spent a lot of money. 15 months later, 3 months out of warranty and we noticed a crack on the bottom of the fridge compartment. We had not caused it, we had not dropped anything, the fridge was sat on a level floor, we could not recreate the damage if we tried. We had Samsung repairs come out and told us that the fridge was not repairable at all. We have pleaded with Samsung to make an exception but nothing. We will never buy from them again. Make sure you read the real reviews, not the incentivized ones.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
reply from Samsung Care

Hello, We know the disappointment about the broken fridge compartment. You may contact our Support Team via the link below to speak with a live representative should you need further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Apr 15, 2026
Nick
4 out of 5 stars review

Amazing Fridge - Annoying Software

[This review was collected as part of a promotion.] The refrigerator itself is wonderful. It's full of features that make it easy to use, convenient, and overall more enjoyable to use a fridge in general. It has plenty of space for everything you can think of, monitors energy usage very well, and gives easy access to things you need to quickly use or find. I was also amazed to find out the Family Hub can act as a Matter hub, which is a plus in my opinion. The fridge also just looks clean and modern. The downfall, which I think is a massive problem, is that it aggressively tries to make you use Amazon Alexa...so much so that it pins a notification for it in the Family Hub. I'm surprised any tech out there limits or forces smart assistant usage anymore. I have a Google-based home, so this feature is not only useless to me, but I can't use Google Home on the fridge and it's honestly obnoxious that it appears in so many places. Most devices nowadays are compatible with all smart assistants - so not only limiting, but forcing only two, is problematic considering the cost of the fridge...and it doesn't help with how few apps there are available for it. So I'd have to say the software is unfortunately lacking and, when it comes to smart assistants, it's honestly annoying. That aside, it's a great fridge and I hope Samsung puts out further updates to change the software issues.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 22, 2026
Annie10
5 out of 5 stars review

Love!

[This review was collected as part of a promotion.] I love all of the features included on the fridge. With children in the house I love that I get alerts on my phone that the temp has increased when they leave it slightly open. The auto open door is nice when your hands are full!

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Mar 27, 2026
aov00
4 out of 5 stars review

Great fridge overall!

[This review was collected as part of a promotion.] I like how the Samsung devices all connect to Smarthings and keep track of power usage. I also connected my Ecobee thermostats and I can monitor the temps and humidty through the display. I don't like how I am not able to disable the cameras that pop out when you open the doors. Sometimes I want to quickly open and close the doors, but I need to wait until the cameras retract back in, before I can close the doors. I like that Samsung sells the water bypass filter because I just recently got a whole home filtration system and no longer need the filter in the unit. I like how the AI monitors and attempts to reduce energy consumption. The capacity is enough for my family of 3. The family enjoys the interface and ability to watch videos and write notes on the unit. The unit is also attractive in the dark color scheme.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Mar 27, 2026
Nana
4 out of 5 stars review

Many great features

[This review was collected as part of a promotion.] Although the capacity is less than my old refrigerator, I'm loving the fact that things don't get lost in the back of the shelves. The adjustable shelf finally gives me a place for taller items. The Alexa connection lets me use it as a timer or to listen to my audiobooks while I cook. I haven't used the Alexa feature for shopping yet but I can see doing that sometime in the future. I can leave notes for the family on the fridge without a mess of paper notes all over the fridge. I like the ability to keep tabs on what's in the fridge so that I know what needs to be tossed or replaced. Bixby sometimes answers me when I'm talking to myself, but that's just funny. I

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 14, 2026
Hemanth
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Product is really good till now and was very much useful and good fit for our needs. It really does its job. All we need to efficiently use embedded AI to efficiently use the refrigerator. It is one of the best model we had till now.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 15, 2026
Drickpdr
5 out of 5 stars review

Excellent Performance and Sleek Design

[This review was collected as part of a promotion.] I've been really impressed with my Samsung refrigerator. It combines sleek design with practical features that actually make everyday use easier. The cooling system is consistent and keeps food fresh longer, which cuts down on waste. I especially like how spacious and well-organized the interior is—everything has its place, and it's easy to find what you need without digging around.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 23, 2026
RealReviews
5 out of 5 stars review

Wholesome product!

[This review was collected as part of a promotion.] I couldn’t be happier with the Samsung RF90F23AEWAA. The built-in recipes are honestly amazing—simple, easy to follow, and perfect for busy families. It takes the guesswork out of meal planning, and everything we’ve tried so far has turned out great. One of the biggest surprises has been how much my kids love it. The drawing app and games keep them entertained while I’m cooking, which is a huge bonus. It really feels like Samsung thought about the whole family when designing this. The shopping list feature and the ability to preview what’s in the fridge while I’m out have been incredibly helpful. It saves time, reduces waste, and makes grocery trips so much easier. Overall, it’s more than just a fridge—it’s a smart, family-friendly hub that genuinely makes everyday life smoother.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 20, 2026
AvgConsumer
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] Beautiful screen, clean water, dual ice maker, and stores a lot conveniently. Have had prior version for years with no issues and just updated to the newer model. Smart things is easy to use and connect and control other devices from a central hub in the kitchen.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 15, 2026
Cass25
5 out of 5 stars review

High-quality features!

[This review was collected as part of a promotion.] The Samsung Bespoke Refrigerator is a smart fridge that uses AI to make it better than regular ones. It learns how you use it so you can fit more food inside. You can connect it to your smart home, which lets you check and control it from your phone, get alerts, and manage your grocery list. It also saves energy by changing how cold it is based on your habits, helping keep your food fresh. Inside, it has cameras and screens so you can see what's there without opening the door. All these features make it easier and more efficient to use.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401