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Customer reviews for Member's Mark 5' Pre-Lit Santa Countdown Calendar for
Member's Mark 5' Pre-Lit Santa Countdown Calendar
3.6 out of 5 stars
stars188 ratings122 reviews
  1. 5 stars52% (98)
  2. 4 stars11% (20)
  3. 3 stars6% (12)
  4. 2 stars10% (19)
  5. 1 star21% (39)

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Showing 51-60 of 122 reviews
Dec 7, 2025
Patrice
4 out of 5 stars review

Can someone please post pics of instruction sheets

We love this sign. It's on our covered porch, so I cannot comment on how it holds up to weather/elements. But it's beautiful. 1. The countdown is only on one side. 2. If u lose the remote, you cannot operate it. On the cover of the instruction booklet, there's contact info for spare/replacement parts though. They'll like send another. 3. Yes, glitter gets everywhere. I immediately added a fresh coat of spray glue on the glittery parts upon assembling. That helped. 4. I cannot find my instruction sheet to see how to set the auto countdown w/ the remote. I looked everywhere online. Apparently, there are a couple of versions of this (some from different retailers). My remote only has a Manual button, but the info I found online has an Auto button. I'm sure I have to press or hold the Manual button a certain amount of times for it to switch to Auto, but can't remember. Need the instructions! I also need the contact info for replacement parts from the insturction booklet. Please help by posting that if possible! Happy holidays! :)

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We appreciate your feedback, Patrice. When you plug in the sign it starts to automatically countdown the days. If you don't want the sign to automatically countdown, then you push the Manual button. Contact Member Support at (888) 301-0332 and they can connect you with the manufacturer for further assistance.

Dec 1, 2025
Marty
2 out of 5 stars review

Looks great, but not at all sturdy!

I love the looks and the lights are bright, but the sign is poorly built. The stem "cane" of the sign is only supported by small "L-shaped pieces of metal that aren't strong enough to hold up the sign. The entire sign leans to the right and if you're in a windy area (as I am) the wind pulls the sign forward. It would be perfect if it had a stronger support system!

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We appreciate your feedback, Marty. If you are unsatisfied, please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Dec 17, 2025
AJ
2 out of 5 stars review

Looked beautiful until the wind busted it!

I LOVED this sign while it lasted. It did last the beginning of November Ohio weather but could not fight against the winter wind and snow. The bottom wire bolts broke in the wind/snow/cold weather, causing the sign to collapse. I don't see how I can fix it. An expensive, pretty light display that no longer works. 😭

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We're sorry your sign broke, AJ. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Dec 1, 2025
jen
4 out of 5 stars review

The cutest decoration in the yard

I LOVE the look of this and so do all of the neighbors and kids! The only reason it gets 4 stars is because I needed help assembling as some of the holes didn't quite line up. We had to use a little elbow grease and another screwdriver to make some things line up but it's so worth it. Disassembly and assembly again for next year might be tough but it was worth every penny! Read the instructions regarding how to start the timer so it will work automatically. Super sturdy and holding up great so far. The person that said glitter gets everywhere during assembly isn't wrong, but I'm ok with that!

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

Thank you for the great feedback and rating, jen!

Dec 10, 2025
Marc
1 out of 5 stars review

Looks great but Flimsy and won't hold up in wind

Thought this would be a great addition to my law decorations. Opened it and the ball on top of poll was broken. I glued it and made it work. The wind just destroyed this. It is held down by 3 small screws and it is very top heavy. It has broken all the screws and broke the ball off in the wind. It is ruined.

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We are sorry for this experience, Marc. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Dec 3, 2025
Laura
2 out of 5 stars review

Great idea poor quality

I wanted this bad since last year when they sold out. I was excited to get it this year and that excitement quickly faded when the bottom screw broke and it tipped over break in the ball. SAMs let me exchange it easily and the second one did the same thing. It's not well made and we can't exchange it because it's sold out. Disappointing

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We are sorry you are disappointed in the countdown calendar, Laura. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Dec 8, 2025
ANGELA
2 out of 5 stars review

Cute, but not sturdy for wind

Easy to assemble, but the holes did not quite line up at the bottom and it leaned a bit to the side so I had to put something under one side so it was straight. The counter kept counting down faster than the days so I had to manually switch it. We had it up for about 4 days and the wind snapped it right off at the bottom so it went in the trash. I wouldn't buy it again.

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We are sorry for this experience, ANGELA. If you would, please contact Member Support at (888) 301-0332 and they can assist you with obtaining a full refund.

Dec 3, 2025
William
1 out of 5 stars review

Junk out of the box

Members Mark is junk. Have the time I have bought things like this they don't work out of the box. I don't have time to keep taking back for a replacement to have it not work either. Happened with Halloween and now Christmas. Steer clear of their junk.

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We apologize for this experience, William, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Dec 15, 2025
Amanda
1 out of 5 stars review

Cute, but NOT durable

Poorly made product. Our Member's Mark 5' (it's actually shorter that advertised) LED countdown sign is a huge letdown. The sign wasn't even out for a full week when the post collapsed under its own weight and fell over. The globe busted and the sign is irreparably damaged. We even tried to take preventative measures and added zip ties as reinforcements. The sign was great for a day, but the quality did not match the amount spent on the sign. Extremely disappointed in the product.

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We're sorry you are disappointed in the countdown calendar, Amanda. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Nov 21, 2025
Lkm
2 out of 5 stars review

Remote dead after 1 season

Bought in 2024 and it was great - just tried to set it up for 2025 and the remote will not work. Remote was kept in the house all year, so it was climate controlled, etc, batteries were replaced and everything. Sign powers on but without the remote working we cant change the numbers. Its a lot of money to only be able to use 1 season!!

Helpful?36DVD44DXM3O15509712153
reply from Member's Mark Team

We apologize for this experience, Lkm. Please contact Member Support at (888) 301-0332 and they can assist you with obtaining a new remote.